Starbucks Coffee Company
$ • Coffee Shops
Hours:
1961 E 7th St, Charlotte
(704) 333-5880
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I visit our local Starbucks several times a week but sometimes the workers get under my skin. Tonight I waited 7 mins to finally get a knowledged by one of the 4 workers just to ask for a tall iced water for my son. They were not busy at all.
I understand closing for weather early for the safety of your employees and applaud that. However the person that was still in the store could have informed the six cars waiting in the drive-thru that they were closed or put a sign on the menu. The communication needs to be much much much better.
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
People in Charlotte Also Viewed
Starbucks Coffee Company has a mix of experiences reported by customers. Some feel that the customer service has declined over the years, with instances of employees being inattentive despite having no other customers. However, others appreciate the friendly staff, noting that employees remember regular orders like the venti caramel frappe. The location offers a nice atmosphere for drawing and studying, with a view of passing cars. While some customers enjoy the overall look and helpful service, there is a desire for the return of the cozy chairs from 2015. Overall, the restaurant has potential but could improve its customer service focus.