TGI Fridays

6840 Northlake Mall Dr, Charlotte
(704) 596-2869

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My family had came out on Christmas Day. We're going to mentioned this in a series of strikes.
Strike 1) The guy who sat us wanted to seat us in a booth, of a family of 5. We asked if we could move to a table so that we could all sit comfortably.
Strike 2) the server her name was Lakeya, I don't know how to spell it. She kept forgetting my brother drink order. She kept giving him a sprite when he doesn't drink soda.
Strike 3) we had gotten...
FINAL UPDATE: I reached out to the restaurant this morning and spoke with Melissa. Without hesitation, she asked how we could rectify the issue. She was apologetic and very kind on the phone. She offered to refund the unauthorized amounts and a $10 coupon. She was able to get everything handled in a few hours, and for her stepping in, i take the 1 star back and give them now 4 stars!

UPDATE: The next day, I looked at my bank statement and saw where the tip...
Great experience yesterday. Semaj was so cool as our server. Whiskey Sampler was on point. Drinks were made well. Seems like things are improving at Friday's. I plan to drop in again soon to see if I have the same experience.

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