I was thrilled with my experience, and even more thrilled with the cake! I placed an online order without any difficulty, and had very prompt follow up for my request. The cake was ready when it was promised, and it was gorgeous. Most importantly, the chocolate/ chocolate sheet cake was Essentially perfect. The cake was perfectly constructed, and the frosting was delicious. I’m not from Charlotte, but if I ever need a cake again, and I’m in the area, I will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
Rita
First time visiting today! Simply amazing I had to be careful and purchased one cookie that one cookie was outstanding! I'll definitely be returning with the entire family yummm 😋
Atmosphere: 5
Food: 5
Service: 5
Devon Erni
Cutest little gem. Friendly workers, amazing baked goods, great atmosphere. Will be back again and again for sure.
Donald Barnes
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Ellie Scalf
We got a whole box of stuff and everything was delicious! The brown sugar peach scone is one of the best things I've ever had. Friendly service too and super cute decor!
Atmosphere: 5
Food: 5
Service: 5
Frank Devine
I always love stopping by and trying what new desserts Cris and team have available. The only thing better than the sweet treats are the wonderful people behind the counter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smores Brownie, Banana Bread, Mini Churro Cake
Amy Carnahan
Every single treat I've gotten from here has been out of this world delicious. I live on the opposite side of Charlotte but the trip across town is so worth it to get these goodies Highly, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
David Broaddus
Wonderful bakery with a great atmosphere and personalized service. Would recommend for anyone wanting to try a unique bakery in Charlotte in a cool and growing part of town!
Atmosphere: 5
Food: 5
Service: 5
Rahmah Wims
Tried to set up a large order with this bakery since my office just moved into the neighborhood and I thought it would be a fun treat for staff. Unfortunately, their customer service is ABYSMAL…..which is starting to feel typical for these cutesy Charlotte area businesses. I followed their process for placing an order, received an email letting me know I could choose from four flavors for the cookie jar unless I wanted “dealers choice” which is where the bakery chooses the flavors. That didn’t seem correct but the catering contact didn’t leave a number so I called to ask a few follow up questions. The girl on the phone was beyond rude so, rather than snap back at her, I let her get it out of her system. Then, when I let her know that I would just follow up via email as that’s their stated preference instead of saying thank you, have a nice day, anything like that, she just abruptly hung up in my ear. I’m honestly considering calling back to just cancel the order because I don’t trust a bakery where the staff is that rude. I’ve been to other bakeries in the Charlotte area with staff that is just much nicer, much friendlier, and far more professional; I’d rather give them the business at this point.
Service: 1
James
Our wedding cake was absolute perfection thanks to their incredibly talented team! Every flavor was rich, moist, and perfectly balanced—no dry or overly sweet cake here. We went with a simple heart shaped cake.
Not only did it taste amazing, but the cake was also stunning to look at. It was elegant, beautifully detailed, and matched our wedding aesthetic to a tee.
If you want a wedding cake that truly wows in both taste and design, look no further. Our cake was a highlight of the night, and we’re still dreaming about it weeks later. Absolute 10/10!
I recently had an exceptional experience with The Batch House. I ordered a sheet cake for a baby shower and sent a photo inspiration. The cake was absolutely gorgeous, even better than the photo I sent, and it was delicious with a fabulous dulce de leche filling. People asked me all afternoon where the incredible cake was from. Additionally, the cake was very fairly priced. I will definitely be using The Batch House for all my future dessert needs. Thank you!!
Britt R
We ordered a strawberry shortcake for a birthday celebration, and it was absolutely delicious! This was our first time trying this bakery, and we were so impressed — not just with the generous size of the cake, but also with its perfect texture. The cake was thick but moist, and flavorful, and the strawberry filling and topping was not overly sweet. It’s really nice with a scoop of vanilla ice cream or a cup of warm tea. We’ve had our share of disappointing cakes in the past, from well known bakeries in CLT (I never out the bad, just praise the good) but this one truly stood out. We’re so glad we gave this bakery a try — it’s definitely our new go-to for special occasions. I’m also looking forward to trying their other baked goods — I’ve heard great things about their cookies!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Short
They did the most incredible job for our “Lisa Frank” themed 30th birthday party! I cannot recommend them enough. They executed our vision perfectly and with a week’s notice! I highly recommend.
Brigitta P.
I have a new favorite spot in Charlotte! Everything was amazing!!! Come here if you want the most delicious cookies/cakes in town!!
Kristina Ballard
Great little find while visiting for the day. Staff were friendly and guided me through the menu. The avocado toast was exceptional with fresh and curated ingredients. The hot almond milk latte was velvety and smooth. My husband had the cold brew and describe it as “good”. Prices were very reasonable for the quality. If I lived in the area I would be a repeat customer. Overall, recommend!
I was thrilled with my experience, and even more thrilled with the cake! I placed an online order without any difficulty, and had very prompt follow up for my request. The cake was ready when it was promised, and it was gorgeous. Most importantly, the chocolate/ chocolate sheet cake was Essentially perfect. The cake was perfectly constructed, and the frosting was delicious. I’m not from Charlotte, but if I ever need a cake again, and I’m in the area, I will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
First time visiting today! Simply amazing I had to be careful and purchased one cookie that one cookie was outstanding! I'll definitely be returning with the entire family yummm 😋
Atmosphere: 5
Food: 5
Service: 5
Cutest little gem. Friendly workers, amazing baked goods, great atmosphere. Will be back again and again for sure.
Awesome place
Atmosphere: 5
Food: 5
Service: 5
We got a whole box of stuff and everything was delicious! The brown sugar peach scone is one of the best things I've ever had. Friendly service too and super cute decor!
Atmosphere: 5
Food: 5
Service: 5
I always love stopping by and trying what new desserts Cris and team have available. The only thing better than the sweet treats are the wonderful people behind the counter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smores Brownie, Banana Bread, Mini Churro Cake
Every single treat I've gotten from here has been out of this world delicious. I live on the opposite side of Charlotte but the trip across town is so worth it to get these goodies Highly, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Wonderful bakery with a great atmosphere and personalized service. Would recommend for anyone wanting to try a unique bakery in Charlotte in a cool and growing part of town!
Atmosphere: 5
Food: 5
Service: 5
Tried to set up a large order with this bakery since my office just moved into the neighborhood and I thought it would be a fun treat for staff. Unfortunately, their customer service is ABYSMAL…..which is starting to feel typical for these cutesy Charlotte area businesses. I followed their process for placing an order, received an email letting me know I could choose from four flavors for the cookie jar unless I wanted “dealers choice” which is where the bakery chooses the flavors. That didn’t seem correct but the catering contact didn’t leave a number so I called to ask a few follow up questions. The girl on the phone was beyond rude so, rather than snap back at her, I let her get it out of her system. Then, when I let her know that I would just follow up via email as that’s their stated preference instead of saying thank you, have a nice day, anything like that, she just abruptly hung up in my ear. I’m honestly considering calling back to just cancel the order because I don’t trust a bakery where the staff is that rude. I’ve been to other bakeries in the Charlotte area with staff that is just much nicer, much friendlier, and far more professional; I’d rather give them the business at this point.
Service: 1
Our wedding cake was absolute perfection thanks to their incredibly talented team! Every flavor was rich, moist, and perfectly balanced—no dry or overly sweet cake here. We went with a simple heart shaped cake.
Not only did it taste amazing, but the cake was also stunning to look at. It was elegant, beautifully detailed, and matched our wedding aesthetic to a tee.
If you want a wedding cake that truly wows in both taste and design, look no further. Our cake was a highlight of the night, and we’re still dreaming about it weeks later. Absolute 10/10!
James & Dana
Food: 5
Restaurantji Recommends
I recently had an exceptional experience with The Batch House. I ordered a sheet cake for a baby shower and sent a photo inspiration. The cake was absolutely gorgeous, even better than the photo I sent, and it was delicious with a fabulous dulce de leche filling. People asked me all afternoon where the incredible cake was from. Additionally, the cake was very fairly priced. I will definitely be using The Batch House for all my future dessert needs. Thank you!!
We ordered a strawberry shortcake for a birthday celebration, and it was absolutely delicious! This was our first time trying this bakery, and we were so impressed — not just with the generous size of the cake, but also with its perfect texture. The cake was thick but moist, and flavorful, and the strawberry filling and topping was not overly sweet. It’s really nice with a scoop of vanilla ice cream or a cup of warm tea. We’ve had our share of disappointing cakes in the past, from well known bakeries in CLT (I never out the bad, just praise the good) but this one truly stood out. We’re so glad we gave this bakery a try — it’s definitely our new go-to for special occasions. I’m also looking forward to trying their other baked goods — I’ve heard great things about their cookies!
Atmosphere: 5
Food: 5
Service: 5
They did the most incredible job for our “Lisa Frank” themed 30th birthday party! I cannot recommend them enough. They executed our vision perfectly and with a week’s notice! I highly recommend.
I have a new favorite spot in Charlotte! Everything was amazing!!! Come here if you want the most delicious cookies/cakes in town!!
Great little find while visiting for the day. Staff were friendly and guided me through the menu. The avocado toast was exceptional with fresh and curated ingredients. The hot almond milk latte was velvety and smooth. My husband had the cold brew and describe it as “good”. Prices were very reasonable for the quality. If I lived in the area I would be a repeat customer. Overall, recommend!
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