The Wok
11508 Providence Rd, Charlotte
(704) 847-2088
Recent Reviews
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We got an order off the lunch menu. The dinner menu has always been full of protein and vegetables. The lunch menu was sparse to say the least. We were very disappointed in the amount we received against the price we paid.
If you consider this restaurant, only order off the dinner menu.
Atmosphere: 3
Food: 2
Service: 3
Their chicken dish has more water chestnuts , celery , carrots and broccoli. It was sweet and saucy but not in a good way. I had gotten food here a couple of years back and had the same experience but thought I’d give it another try.
The disappointment made me pickup my phone and write this review.
Food: 1
Service: 1
Chunks of mold in the ice machine. Luckily I ordered a drink at the counter so I got to fill it myself and see the moldy chucks that came out with the ice. The food itself was pretty good (I started eating before I got my drink) but I will not be back after that visit.
Atmosphere: 2
Food: 4
Service: 4
Three wontons in a large container is unacceptable and five shrimp in a large lo mein is not okay. The portion sizes aren’t good for the price. Also the quality of the food wasn’t great.
Food: 1
Just got take out. The best food ever. It was hot and delicious. I will definitely be back!!
Food: 5
Service: 5
Great people, even better food!
So slow, terrible customer service, and for food you could make at home in 5 minutes… don’t waste your time and money here!
Food was not that good. Plus as much as we paid we got very little food.
I will never order from here again. I’m tired of restaurants with subpar food. The teriyaki chicken on a stick was dry as a desert and burnt, the subgum wonton soup had ZERO flavor, there’s no way that’s a customer favorite, the egg rolls were just ok as was the beef and broccoli. The hibachi steak and scallops barely had steak and scallops in it and was just ok.
They try so hard when busy. Excellent food.
Attentive and friendly staff.
Restaurantji Recommends
It pains me to write this because everyone there is so nice. But the food is absolute garbage. Chicken with string beans had an odd fishy smell and taste, won ton soup had nothing much in it, big soggy buffalo wings weren't fun to eat, strange gummy fried rice wasn't good either. Oddly, the general tso's chicken was pretty good - but since the rest of the order went in the trash, we're not going back. It was like lighting $50 on fire...
Atmosphere: 1
Food: 1
Service: 5
Ordered Chicken and Shrimp Hibachi tonight, picked up order only to get back to my hotel and have chicken and steak. Very disappointed because they are closed now. Check your food before you leave.
Our favorite take out
Food: 5
Stopped in to grab lunch. They were completely empty. I am vegetarian and asked if they could sub tofu for chicken in sesame chicken. I guess it’s kept in a time lock vault because she said tofu is only available for dinner. Could not get anything without meat so I left. Weird for a business to choose not to take the money.
Service: 1
Food is pretty good. Very disappointed at service my last 2 visits. They are adding on a convenience fee which is not disclosed. Asked about the add on and was told it was for an online order. I asked why my email confirmation did not include it…. Shoulder shrug. The next time, I ordered in person…and again a convenience fee of a dollar-something on a $10 dish. Not much but irritating that it isn’t disclosed. Just build it into the menu price or be honest about it! The sneakiness is disappointing.
Atmosphere: 3
Food: 3
Service: 1
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