The owners of this establishment are thoughtful and caring and hard working!!! Excellent customer service! Great place!
Theresa Vongsakoun
I wanted to so want to have this place as the pho spot to hit up especially around my area there isn't much pho places to eat at. Was very disappointed in the special pho noodle ordered. There was literally nothing special about it. It had meatballs and sliced beef (don't think it was brisket but eye of round). I had asked what happened to the tripe, tendons, and beed flank. Waitress said they took it out since people don't eat it so it goes to waste. It totally contradicts the price they put on their menu as it literally state those less the tripe. Shouldn't the price adjust for not having it? It's literally a meatball pho with beef eye of round (no green onions, cilantro, or white onions)!!! Won't be going back as it's not a true pho place. The community should be given the authenticity of how pho is and not the other way around. Still have all meats stated on menu and just have customers omit what they don't want. Will have to drive farther back out to Charlotte for authentic pho now or continue to make my own. 😭 2 stars since the waitress was nice and a star for opening til 11pm (hence why I went there as the other pho place near it closed at 8pm).
nue xiong
Very disappointed in the price and portion.
Jay L
Bland pho, no meat. Actually tragic....
Virginia Z
What happened to this place? it was so good and very authentic and now it's run by two young guys that aren't even vietnamese. This is simply some sauteed chicken over noodles. There is 0 Vietnamese flavor in this whatsoever. The place is so dirty and smelly
Roci Howl
The food was good
J T
Pho was pretty good. It's nice to have more Vietnamese options in this area. This has helped my family feel more at home since moving to the United States. 🙏
Tamara Jurado
They told me they were closed after I had placed an order online and paid. After 90 minutes I left with my food. The cook was nice, but the server seemed to be trying to ruin the business on purpose.
Atmosphere: 1
Food: 4
Service: 1
Jennifer Reid
First time eating at this place and the food was ok but the place was dirty. Bathroom was so nasty I didn't use it. It needs a good deep clean. I won't go back.
Atmosphere: 1
Food: 1
Service: 2
Jennifer Quas
First time eating at this place and the food was ok but the place was dirty. Bathroom was so nasty I didn't use it. It needs a good deep clean. I won't go back.
Worst Pad Thai I've ever had. Hardly any flavor and just goopy
Food: 1
Camron Baker
AVOID THIS PLACE. ITS VERY DIRTY, the food is terrible & The guy at the front seems mentally off or just doesn’t care about his job. As a long time restaurant employee I PLEASE avoid this place it’s bad employees & terrible food
Atmosphere: 1
Food: 1
Service: 1
pandada
Update-Love how you apologize, but in fact just making more excuses. Like state previously. Your kitchen have 2 chef with one server. As we walk in, there is one table of 2 already eating. One table of four already ordered. Whose food was delivered 5 min after we entered. And one party of 2 who entered about 30min after us. That meant you had 2 Chef 1 server vs 2 tables. If that is busy in your standard. I have nothing to say. We also saw 2 DoorDash drivers in the hour and half span.
To the point you made about us finishing the food. We came in starving. 30 min later your server came and said you have no ingredients. Offered us the option to leave. We clearly stated that we are too hungry to go somewhere else or wait for 15min for the correct dish. Just serve us whatever you had on the menus, even if it is not what we ordered and what we wanted. And it took them another 20-30 min to get the food (the compensating, not what we ordered) to us. yes - we are going to finish the food unless we think there is safety issue. But no- the food is not fully cooked. They only put the noodles in 50min after we ordered, and they only started cooking the noodle when I made a point to sit at the bar and stared at the kitchen. And by no means that means we are satisfied.
Original answer: We went there at 6pm to order a Bun bo hui. 20 minutes after we ordered they came out and let us know, they are out of the noodle. We can have a replacement noodle instead of the original noodle, we can also wait for another 15 min for the original noodle or we can just leave, there will be no problem. We assumed everything else is ready and told them, they can just do the replacement noodle, however, we do expect a discount. The server agreed. The server went back to the kitchen for another 15min, at which point we started being impatient. please mind that it was by no means busy, there is 2 other table there and are already eating. I went to the bar and ask them where our food is, they told us they are waiting on the broth. I find it hard to believe that for a place that only serve pho, they have no broth, no noodle and took 50 min to make everything. I sat at the bar to see what they are doing. Of course they brought the food out within 5 min. We finished the food, but first of all, the meat in the bun bo hue is not for bun bo hue, it is for regular pho. Secondly, the broth wasn’t even hot. And third of all, the noodle is half raw. When we paid, the server then declared they never agreed on a discount and then got impatient. If you customer is not even impatient to wait 50min for luke warm, half raw noodles. I don’t see what the point of this business is.
Atmosphere: 1
Food: 1
Service: 1
Marina Shepherd
I ordered take out. Service was clear and fast. If you have a queasy stomach, get the Vegetable Pho. It doesn’t have the high fat broth like regular pho, and all ingredients are separate from the broth so you can add or omit whatever. I also got a regular Thai tea. I can’t wait to try the Pad Thai when I’m feeling better!
Vegetarian options: I’m not a vegetarian, but you can basically omit meat from anything.
The owners of this establishment are thoughtful and caring and hard working!!! Excellent customer service! Great place!
I wanted to so want to have this place as the pho spot to hit up especially around my area there isn't much pho places to eat at. Was very disappointed in the special pho noodle ordered. There was literally nothing special about it. It had meatballs and sliced beef (don't think it was brisket but eye of round). I had asked what happened to the tripe, tendons, and beed flank. Waitress said they took it out since people don't eat it so it goes to waste. It totally contradicts the price they put on their menu as it literally state those less the tripe. Shouldn't the price adjust for not having it? It's literally a meatball pho with beef eye of round (no green onions, cilantro, or white onions)!!! Won't be going back as it's not a true pho place. The community should be given the authenticity of how pho is and not the other way around. Still have all meats stated on menu and just have customers omit what they don't want. Will have to drive farther back out to Charlotte for authentic pho now or continue to make my own. 😭 2 stars since the waitress was nice and a star for opening til 11pm (hence why I went there as the other pho place near it closed at 8pm).
Very disappointed in the price and portion.
Bland pho, no meat. Actually tragic....
What happened to this place? it was so good and very authentic and now it's run by two young guys that aren't even vietnamese. This is simply some sauteed chicken over noodles. There is 0 Vietnamese flavor in this whatsoever. The place is so dirty and smelly
The food was good
Pho was pretty good. It's nice to have more Vietnamese options in this area. This has helped my family feel more at home since moving to the United States. 🙏
They told me they were closed after I had placed an order online and paid.
After 90 minutes I left with my food.
The cook was nice, but the server seemed to be trying to ruin the business on purpose.
Atmosphere: 1
Food: 4
Service: 1
First time eating at this place and the food was ok but the place was dirty. Bathroom was so nasty I didn't use it. It needs a good deep clean. I won't go back.
Atmosphere: 1
Food: 1
Service: 2
First time eating at this place and the food was ok but the place was dirty. Bathroom was so nasty I didn't use it. It needs a good deep clean. I won't go back.
Restaurantji Recommends
Worst Pad Thai I've ever had. Hardly any flavor and just goopy
Food: 1
AVOID THIS PLACE. ITS VERY DIRTY, the food is terrible & The guy at the front seems mentally off or just doesn’t care about his job. As a long time restaurant employee I PLEASE avoid this place it’s bad employees & terrible food
Atmosphere: 1
Food: 1
Service: 1
Update-Love how you apologize, but in fact just making more excuses. Like state previously. Your kitchen have 2 chef with one server. As we walk in, there is one table of 2 already eating. One table of four already ordered. Whose food was delivered 5 min after we entered. And one party of 2 who entered about 30min after us. That meant you had 2 Chef 1 server vs 2 tables. If that is busy in your standard. I have nothing to say. We also saw 2 DoorDash drivers in the hour and half span.
To the point you made about us finishing the food. We came in starving. 30 min later your server came and said you have no ingredients. Offered us the option to leave. We clearly stated that we are too hungry to go somewhere else or wait for 15min for the correct dish. Just serve us whatever you had on the menus, even if it is not what we ordered and what we wanted. And it took them another 20-30 min to get the food (the compensating, not what we ordered) to us. yes - we are going to finish the food unless we think there is safety issue. But no- the food is not fully cooked. They only put the noodles in 50min after we ordered, and they only started cooking the noodle when I made a point to sit at the bar and stared at the kitchen. And by no means that means we are satisfied.
Original answer:
We went there at 6pm to order a Bun bo hui. 20 minutes after we ordered they came out and let us know, they are out of the noodle. We can have a replacement noodle instead of the original noodle, we can also wait for another 15 min for the original noodle or we can just leave, there will be no problem. We assumed everything else is ready and told them, they can just do the replacement noodle, however, we do expect a discount. The server agreed. The server went back to the kitchen for another 15min, at which point we started being impatient. please mind that it was by no means busy, there is 2 other table there and are already eating. I went to the bar and ask them where our food is, they told us they are waiting on the broth. I find it hard to believe that for a place that only serve pho, they have no broth, no noodle and took 50 min to make everything. I sat at the bar to see what they are doing. Of course they brought the food out within 5 min. We finished the food, but first of all, the meat in the bun bo hue is not for bun bo hue, it is for regular pho. Secondly, the broth wasn’t even hot. And third of all, the noodle is half raw. When we paid, the server then declared they never agreed on a discount and then got impatient. If you customer is not even impatient to wait 50min for luke warm, half raw noodles. I don’t see what the point of this business is.
Atmosphere: 1
Food: 1
Service: 1
I ordered take out. Service was clear and fast. If you have a queasy stomach, get the Vegetable Pho. It doesn’t have the high fat broth like regular pho, and all ingredients are separate from the broth so you can add or omit whatever. I also got a regular Thai tea. I can’t wait to try the Pad Thai when I’m feeling better!
Vegetarian options: I’m not a vegetarian, but you can basically omit meat from anything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Pho
Very happy to see this place come back from fire.
The pho is amazing!
Atmosphere: 4
Food: 5
Service: 5
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