So sad. Food is always good. But they overcharge without informing of price on upcharges. And then don't make it right. Lost our business sadly.
Food: 5
Toni G
This was my 2nd time going but my first time ordering the pad thai. Be aware that the pad thai does not have the ground peanuts added like it traditionally does. The ground peanuts in pad thai are an important part of the dish to me and when there weren't any I asked the waitress about them and she informed me that the restaurant was peanuts free. I can appreciate that safety concern but I wish that was specified in the dish description because I probably wouldn't have gotten it. I had never had pad thai without the peanuts and I don't prefer it that way. Otherwise, my family enjoyed their food and the waitress was great.
Atmosphere: 5
Food: 3
Service: 5
Laura Telling
Beyond stressful experience eating at Sabi. The man that’s in charge was wonderful but we ate at the bar and the bartender went out of her way to not even look at us or give us the time of day. Seems pretty obvious that the blonde bartender is all about the tip only. Not the first time time that this has happened. It was so awkward that we will not be back.
Austin Johnson
Waited to order my food for 30 minutes. my family usually loves this restaurant. we are regulars but are just really disappointed in the service today. we sat for 20 minutes before we got drinks, waited at least 30 before we could order food, then our food came out cold. this was clearly an issue with our server who didn’t seem to be in much of a rush. I want to give benefit of the doubt and maybe today sabi was just understaffed, but still very disappointed.
Atmosphere: 1
Food: 4
Service: 1
Ko
You must set in Ms. Lola’s section!! She is such an amazing fun person! Our food was delicious but her service made everything a million times better! Y’all have a real jem!!
Atmosphere: 5
Food: 5
Service: 5
Katerina Bodovski
Fantastic food, great service!
Atmosphere: 5
Food: 5
Service: 5
Michele N
The flavor of the sushi rolls is just not there. I found them bland. I think it's possibly the rice they use. Their menu is also lacking--Many are cream cheese based or have fried toppings. Prefer other Lake Norman sushi restaurants more.
Heather Moore
Think twice about taking a group here. Food and service were excellent but we were seated in a room that had a $350 min spend with no notice. We tried to negotiate with the manager but he was not willing to flex at all. A gift card for the difference was required to be purchased. Most of the people in the party were first timers to Sabi and are now hesitant to return.
Atmosphere: 1
Food: 5
Service: 5
wanda
Our ladies church group had made reservations online to dine at Sabi. One of the members eats there regularly and thought it would be a great place for us to go. At the time that she made reservations, there was supposed to be 20 of us. There was nothing on the website that stated that we would be put into a separate room and that there was a minimum spend amount. When we arrived the restaurant was not full or crowded, it was a very small amount of people inside. It was a nasty, rainy Thursday evening so I am sure a lot of people did not want to get out. One of our group was actually involved in a car accident on her way to meet the group and of course ended up not being able to attend. Our server was pleasant and asked if everyone had arrived that was coming and we told her yes so she proceeded to take our orders. Several people also ordered to go orders to take home with them. Some of us requested straws, and after around 15 minutes of waiting one of our group saw some across the room and got them for everyone. Our food and drinks were very good and we all were talking about wanting to come back and bring our families with us. When it came time to get our bills to pay, the server came in and apologized and told us that since we did not have the minimum spend that we would also be charged and extra $80. The person that had made the online reservation went to talk to the manager to let him know that no where on their website did it mention a minimum order. He said that was their policy and it was too bad. He did offer to give her a gift card for the amount of extra that was expected to be paid. He was informed that we did not ask for the separate room and he said he had no place else to put us-there were 11 of is in attendance. It was pointed out to him that the restaurant was not even full at all and there was a long table near the back that we would have fit at with no problems. He still held adamant about his rule which seemed to be made up on the spot. When we received our checks a 20% gratuity had already been added to all of them, which was fine, however even the gift card for the extra $80 had a gratuity added so the gift card was actually for $71. This whole experience put a definite damper on the evening and now this establishment has lost 11 potential families that would have been customers for the future, plus all of their friends which will be warned about the shady way they do business.
Atmosphere: 3
Food: 5
Service: 4
Brianne Underwood
I have always been a fan of their food, service is normally fine nothing to rave over. If you are eating with a toddler and order food for them make sure the waitress knows you are serious about it. We put in sushi for my husband and I and a salmon for our toddler after waiting on it we finally check in and she stated “ oh yall were serious.”
Sushi, stirfry, spicy red curry, and salmon are all delicious. Great lunch or dinner spot. Good value.
Atmosphere: 4
Food: 4
Service: 4
David Throckmorton
Good sushi and meals and shit. I'd bring a could of friends with me to dig into some fish and what not. The server was really sweet, I know she had a name but I don't remember it. Big shout out.
Atmosphere: 3
Food: 5
Service: 5
Minnie N
Ordered delivery thru Uber Eats. No problem with prep and delivery time.
I was really looking forward to Dragon & Phoenix but I also ordered white rice to go with it and there was no rice in the sealed bag I got. So it's probably sitting in the restaurant somewhere. Very disappointed. Shrimp were large and veggies were fresh. The spice level was fine. But Shrimp curry (and the sauce) and General Tso's chicken would have been so much better over rice.
Sushi combo and salad were great. Big portion and fish tasted fresh. Salad was also fresh tasting and a large portion. This item was complete and not missing anything.
Food: 2
Service: 3
Brian Zaph
Great food, relaxing atmosphere. Great service
Atmosphere: 5
Food: 5
Service: 5
Tiff
Came to charlotte for work. Found this amazing place. Make sure to try rita the dragon.
So sad. Food is always good. But they overcharge without informing of price on upcharges. And then don't make it right. Lost our business sadly.
Food: 5
This was my 2nd time going but my first time ordering the pad thai. Be aware that the pad thai does not have the ground peanuts added like it traditionally does. The ground peanuts in pad thai are an important part of the dish to me and when there weren't any I asked the waitress about them and she informed me that the restaurant was peanuts free. I can appreciate that safety concern but I wish that was specified in the dish description because I probably wouldn't have gotten it. I had never had pad thai without the peanuts and I don't prefer it that way. Otherwise, my family enjoyed their food and the waitress was great.
Atmosphere: 5
Food: 3
Service: 5
Beyond stressful experience eating at Sabi. The man that’s in charge was wonderful but we ate at the bar and the bartender went out of her way to not even look at us or give us the time of day. Seems pretty obvious that the blonde bartender is all about the tip only. Not the first time time that this has happened. It was so awkward that we will not be back.
Waited to order my food for 30 minutes. my family usually loves this restaurant. we are regulars but are just really disappointed in the service today. we sat for 20 minutes before we got drinks, waited at least 30 before we could order food, then our food came out cold. this was clearly an issue with our server who didn’t seem to be in much of a rush. I want to give benefit of the doubt and maybe today sabi was just understaffed, but still very disappointed.
Atmosphere: 1
Food: 4
Service: 1
You must set in Ms. Lola’s section!! She is such an amazing fun person! Our food was delicious but her service made everything a million times better! Y’all have a real jem!!
Atmosphere: 5
Food: 5
Service: 5
Fantastic food, great service!
Atmosphere: 5
Food: 5
Service: 5
The flavor of the sushi rolls is just not there. I found them bland. I think it's possibly the rice they use. Their menu is also lacking--Many are cream cheese based or have fried toppings. Prefer other Lake Norman sushi restaurants more.
Think twice about taking a group here. Food and service were excellent but we were seated in a room that had a $350 min spend with no notice. We tried to negotiate with the manager but he was not willing to flex at all. A gift card for the difference was required to be purchased. Most of the people in the party were first timers to Sabi and are now hesitant to return.
Atmosphere: 1
Food: 5
Service: 5
Our ladies church group had made reservations online to dine at Sabi. One of the members eats there regularly and thought it would be a great place for us to go. At the time that she made reservations, there was supposed to be 20 of us. There was nothing on the website that stated that we would be put into a separate room and that there was a minimum spend amount. When we arrived the restaurant was not full or crowded, it was a very small amount of people inside. It was a nasty, rainy Thursday evening so I am sure a lot of people did not want to get out. One of our group was actually involved in a car accident on her way to meet the group and of course ended up not being able to attend. Our server was pleasant and asked if everyone had arrived that was coming and we told her yes so she proceeded to take our orders. Several people also ordered to go orders to take home with them. Some of us requested straws, and after around 15 minutes of waiting one of our group saw some across the room and got them for everyone. Our food and drinks were very good and we all were talking about wanting to come back and bring our families with us. When it came time to get our bills to pay, the server came in and apologized and told us that since we did not have the minimum spend that we would also be charged and extra $80. The person that had made the online reservation went to talk to the manager to let him know that no where on their website did it mention a minimum order. He said that was their policy and it was too bad. He did offer to give her a gift card for the amount of extra that was expected to be paid. He was informed that we did not ask for the separate room and he said he had no place else to put us-there were 11 of is in attendance. It was pointed out to him that the restaurant was not even full at all and there was a long table near the back that we would have fit at with no problems. He still held adamant about his rule which seemed to be made up on the spot. When we received our checks a 20% gratuity had already been added to all of them, which was fine, however even the gift card for the extra $80 had a gratuity added so the gift card was actually for $71. This whole experience put a definite damper on the evening and now this establishment has lost 11 potential families that would have been customers for the future, plus all of their friends which will be warned about the shady way they do business.
Atmosphere: 3
Food: 5
Service: 4
I have always been a fan of their food, service is normally fine nothing to rave over. If you are eating with a toddler and order food for them make sure the waitress knows you are serious about it. We put in sushi for my husband and I and a salmon for our toddler after waiting on it we finally check in and she stated “ oh yall were serious.”
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Sushi, stirfry, spicy red curry, and salmon are all delicious. Great lunch or dinner spot. Good value.
Atmosphere: 4
Food: 4
Service: 4
Good sushi and meals and shit. I'd bring a could of friends with me to dig into some fish and what not. The server was really sweet, I know she had a name but I don't remember it. Big shout out.
Atmosphere: 3
Food: 5
Service: 5
Ordered delivery thru Uber Eats. No problem with prep and delivery time.
I was really looking forward to Dragon & Phoenix but I also ordered white rice to go with it and there was no rice in the sealed bag I got. So it's probably sitting in the restaurant somewhere. Very disappointed. Shrimp were large and veggies were fresh. The spice level was fine. But Shrimp curry (and the sauce) and General Tso's chicken would have been so much better over rice.
Sushi combo and salad were great. Big portion and fish tasted fresh. Salad was also fresh tasting and a large portion. This item was complete and not missing anything.
Food: 2
Service: 3
Great food, relaxing atmosphere. Great service
Atmosphere: 5
Food: 5
Service: 5
Came to charlotte for work. Found this amazing place. Make sure to try rita the dragon.
Atmosphere: 5
Food: 5
Service: 5
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