Arby's
3311 Hillsborough Rd, Durham
(919) 237-9024
Recent Reviews
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Wild caught fish sandwich was not hot or fresh.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Potato Cakes
So we got 2fish sandwiches they was two fro$6.99&i got the fish combo and I must say this food was nasty.we ask for it to be fresh but we could tell that the cook just put it back into the fryer..And I will never eat at this nasty ass place again.This is one Hillsborough Road in Durham, North
Service: 1
It's drab and sleep inducing with the yellowed lighting and lack of customers in the dining area at any given time. The service is either high or bored constantly and makes no effort to let you know when your food is ready at the counter or bring it to you. The food itself is little more than TV dinner quality. Where the curly fries used to be my entire reason for going, they are no longer crispy, ringlets with a semi fluffy potato center but are now either crunchy pieces from previous batches that finally fell out of the basket and soggy curls that fall apart from the weight of the grease. The roast beef has never been amazing but now it somehow feels like it and the bread are one texture. I'll give them props on the chicken fingers being pretty good but that's really the only good thing I can find to mention about the place. Not gonna recommend Arby's to anyone for sure.
Atmosphere: 2
Food: 2
Service: 2
Best run fast food restaurant on Hillsborough Rd. The experience is night and day. Friendly staff consistent service clean lobby. They are doing it right! My favorite is the French dip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
So, I wanted dinner after I came from the hospital, so I stopped by this Arby’s around 6:40pm this evening. I was with my older son. When we got there he told he wasn’t sure what he wanted and went to the bathroom. So I informed the girl at the counter give me a few minutes because my son went to the bathroom and he was undecided what he wanted she said ok let her know when I’m ready to order. Then 2 min later some other lady with glasses was loudly asking can she help me, I informed her my son was using the bathroom and I will order when he comes out of the bathroom. She then asked am I picking up an order I told her no. She said well sometimes people come in with other people to pick up orders. I told her 3x no I haven’t placed my order yet. Why do they have people who work there who can’t comprehend. So at that point my son is standing right beside me looking at the menu and this girl is going back and forth talking about I’m just making sure. Making sure of what another worker already was helping me. I was so disgusted I lost my appetite and left to spend my money at another establishment. Then she wanted to be loud while I was on the way out. This location is ghetto and who ever miss thang with the glasses should be embarrassed. I’m not even a Arby’s or fast food eater but you can best believe that she made me never want to step foot in another Arby’s in life!
Atmosphere: 1
Food: 1
Service: 1
Anytime I have gone in to this Arby's it's always so clean the staff are very friendly!! I love the management they have Chelsea Riley I believe is the new general manager and she's doiya great job she always has a smile on her face and ready to help the customers and her team. Another manager I would like to recognize is Jennifer Meza that works at night time she is so sweet and always wants everyone to enjoy their experience at Arby's!! The food is always hot and made correctly you can tell the entire team takes a lot of pride in their store!! I would highly recommend everyone go by and see all the great work they are doing!!
Kid-friendliness: The store is very lid friendly great staff!! Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Turnover, Greek Gyro, Apple Turnover, Roast Beef Sandwich, Beef 'N Cheddar, Crispy Chicken Sandwich, Reuben
The crispy chicken sandwich was out of this world fantastic
Atmosphere: 5
Food: 5
Service: 5
Great food the beef and cheddar is so good with the spicy pepper sauce
Dietary restrictions: Yes
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Greek Gyro, Smokehouse Brisket, Beef 'N Cheddar
Omgoodness!!! I had the best Turkey Club sandwich today! It was so everything!!! Fresh,and soooo meaty! The Lady at the drive-thru was awesome! Multitasking with ease.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Roast Beef
First time ever trying Arby's, definitely will be back.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Good Roast Beef !
Food: 4
Service: 5
Recommended dishes: Roast Beef Sandwich
I loved their 3 for $5 special: 3 chicken wraps cost $1 less than 2 chicken wraps! And, of course, the roast beef sandwiches were very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Classic Roast Beef
made us sick also most recent visit employees extremely rude no service and can't even remember to give you your cup unless you ask
Atmosphere: 1
Food: 1
Service: 1
Did not like neither taste nor freshness
Atmosphere: 1
Food: 1
Service: 1
Everything you'd expect in an Arby's. A lot easier to turn right into and out of the parking lot so plan your route accordingly. It is at the corner of two very busy and highly trafficked streets.
Atmosphere: 5
Food: 5
Service: 5
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