Chipotle Mexican Grill
3219 Watkins Rd, Durham
(919) 401-5469
Recent Reviews
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Messed up 3 out of 4 items in the order. All were definitely not warm, in fact slightly cold.
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips, Guacamole, Burrito
I've been here before and it was fine. Today the steak on my salad was terrible. The staff was so loud, like they were having a party.
Atmosphere: 2
Food: 1
Service: 5
Love Chipotle when it is good, but good is rare at this location. Check your to go orders too -- greater than 50% chance that they forgot something in my experience here.
Atmosphere: 3
Food: 3
Service: 2
The lady had a nasty attitude and was short about giving super small portions
Atmosphere: 2
Food: 4
Service: 1
My bowl looks half eaten. Won’t be back.
Food: 1
Service: 1
The rice was not cooked all the way through the chicken tasted burnt the sour cream was watered down tasting. Half my bowl was already gone
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Burrito Bowl
I physically walked in and order two burritos. When I arrived home. They had only put one in my bag!!! I am furious and can not understand that level of incompetence when I’m standing right there and you bill me for both!!! Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
This is the closest location I have to my house, I like chipotle I eat it very often, but this location, is not that good.
The food is always off, for the most part the rice is either over seasoned so it’s salty or they put so much lime, same with the meats over seasoned. Also the pico de gallon and the guacamole very very salty, and it’s a little odd because most of the people working here are Latinos and somehow they mess it up, I’m not saying that it’s always bad but most of the times is, and this is not just one time experience, it’s been like this over the years I.
Atmosphere: 3
Food: 2
Service: 3
I food tasted off and when I got home I had food poisoning. Go to a different chipotle or don’t go to one at all because this was terrible.
Atmosphere: 2
Food: 1
Service: 2
Only come to this location if you want to be robbed. They will only serve you half servings and then give you attitude or make you pay an additional cost to get a full serving. Paying $9 for only 7 pieces of chicken is criminal. Additionally, the customer service is abysmal. They are not accommodating or welcoming. It feels like you are a burden or hassle. You would have a better dining experience if you ate from a trash can.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The people behind the counter here are usually brown, and my God does it reflect in the food. Best Chipotle this side of the
Atmosphere: 5
Food: 5
Service: 5
We’ve given this location several chances, but the Chicken and Steak are consistently way saltier than other Chipotle locations—seriously, it’s overwhelming. Not sure what’s going on with the seasoning here, but it’s a definite pattern. On the bright side, the staff is super friendly, and they don’t skimp on portions, which we appreciate. That said, the saltiness is a dealbreaker for us (and apparently for others, based on similar reviews). If they can dial it back, we’d be happy to make this our go-to spot since it’s the closest to us.
Atmosphere: 4
Food: 1
Service: 4
Food was not fresh!
Atmosphere: 3
Food: 3
Service: 4
Good food and service but dining area was a dirty.
Atmosphere: 4
Food: 5
Service: 5
Portions were good but please for the love of god fire all your cashiers and hire new ones. This is the worst chipotle I’ve ever been to. Or put these rude people in the back and find friendlier people to work the register. Very impatient and rushed with special needs people.
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