Jersey Mike’s

We had dinner on 7/18. The food was great and the service by Amithy was superb! She was very friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Okay so, I usually do not do The Whole Google Review Thing however this one stung a little for me. So bear with me. I’ll start by saying this. I work a job where per the rules you have to be there an hr ahead of your shift. So for me that means driving an hr to get to Durham from Bunn to be there @ 6am. Furthermore my Job expects me to be in full uniform, dressed, belt on, proper footwear at that hr early mark. Anyway, a customer had come through the other day and gave everyone in the shop Lil Cards for a Sandwich from ya’ll. So after working in this heat all damn day I finally get my Lunch and I’m excited as all get out because I’m newer to the area I didn’t even know ya’ll were there. Walked in placed my order everything was going exactly correct. Until… I took another 3 steps to the right to the Register and Was Denied The Ability to Use My “Free Sandwich” Card because the coupon itself was from A different location. Okay fine… a lil strange but I have heard about that before. No problem, can’t use my coupon card cool. So at this point I’ve already used 15 mins of my 30 min lunch break. Where Ya’ll Really Lost Me Was She Had The Nerve To Look Me in My Face and Tell me They could 50% or Half Off…………… I politely Notified ya’ll the very moment I found out I couldn’t use the card to stop making the order really hope that shit ain’t get wasted plenty of starving people in the world. I used to really like Jersey Mikes def was our Go to Sub Shop.Worst Handling Of A Customer that I’ve Seen In A While Anywhere. I really hope a Higher Up Sees this Before it Gets Scratched. You have employees there that are actually turning custy’s away. Needless to say Me, my wife and my 3 kids will NEVER Eat @ Jersey Mikes Again!!! Have A Blessed Tuesday.

Atmosphere: 2

Service: 1

Jersey Mikey’s never disappoints, they don’t even compare to Subway. Jersey Mikes is always so FRESH and affordable.

Atmosphere: 5

Food: 5

Service: 5

Vibes at this Jersey mikes are trash - Hire people that actually want to work is my recommendation or teach them to atleast act like they want to be there.

The food was great

The staff was working so hard tonight! There were dozens of to-go orders on top of a long line but they kept a smile on their face. I hope they don’t feel so understaffed going forward.

5:30 in the evening two people working 12 people in line in 20 minutes they took care of two people. I finally had a walk out slow and understaffed.

Terrible service as noted in other reviews, but worse they often randomly close before they’re supposed to. Went at 8:45 and doors were locked even though they close at 9. Sad.

Love the club and the turkey sub on the mini bread the Jersey Mike's way.they have the best pickles which I love to eat with my subs. STAFF is friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme, Turkey and Provolone

No greetings , I had to repeat my order back 3 times just for me to get home in find out no oil vinegar or oregano was put on my sandwich, I’m so use to other locations when you say Mikes way u get it mikes way a waste of gas will not come back

Atmosphere: 1

Food: 1

Service: 1

Despite being so busy for the lunch hour rush they all were working so hard and friendly with a smile on their faces! Keep it up!

Worst Jersey Mike’s I’ve ever been to, and I eat Jersey Mike’s at least 3X a week. Lucky for me there are other Jersey Mike’s nearby. The employees at this location are extremely rude! The bread is always hard as a brick, and they make sandwiches more sloppy, and with even less care than subway!! I wish I could upload the video of me knocking on my sandwich and it sounding like a wooden door. However, see below photo of the employee only putting mustard on half my bread. And when I asked nicely to put mustard on the whole sandwich, she got angry and stopped making my sandwich. There are two people working there out of maybe 10 I’ve seen, who even care to say hello to customers, and the manager is not one of them. I’ve eaten at 10+ locations throughout the Triangle. Worst location, hands down.

Atmosphere: 2

Food: 1

Service: 1

This store at 3409 Hillsborough in Durham does not live up to how delicious it is to eat at Jersey Mikes. It took me a long time to post a complaint, every time I come to this place they make me feel like I'm asking for a free meal. From the moment you enter, no one looks at you, they continue working on the orders they have to pick, you spend many minutes and they don't attend to you. They should have staff only for pick-up orders. When you finally get them to help you, they do so reluctantly, you feel very unhappy. They don't accept customer preferences, it's just what they say. While I was waiting to pay I saw how they mistreated an Uber Eat driver, I was amazed and he told me that they do the same every day. Pleaseeee manager , attentiooooonn

Atmosphere: 1

Food: 4

Service: 1

Ignored my order and made it incorrectly

Atmosphere: 1

Food: 1

Service: 1

Don't really like this jersey Mike's. Not very friendly, you wait forever but food is good.

Parking: Too small of a parking lot..

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Big Kahuna Cheese Steak with Light Jalapeños