Nobody wants to do their job. 30+ minute drive thru with no way out
Patrick Massey
I ordered chicken tenders with fries. Fries were room temperature and disgusting and the chicken was cooked but again room temperature. The staff was nice but there was only 3 staff members working. I will never go back to this location. I will drive out of my way if I want KFC or taco bell from here on out.
Atmosphere: 1
Food: 1
Service: 1
Aleaha Marr
The gentleman who took my order was great! Good customer service and very thorough. Now the $14 chicken tender box I got for my daughter was terrible!! Tenders so old and dry she couldn't even bite into them. I myself and my husband tried to and we couldn't either. So we went and asked could we have a couple chicken legs instead and they said they are out of chicken legs only breasts. How is that even a thing at KFC?! So we got a chicken quesadilla instead. My tacos were the skimpiest I've ever seen barely and meat on them and literally a tiny dab of sour cream on one side. I had to go ask for a side of sour cream just to eat them. They were out of tea. The drink machine doesn't work. Out of the 16 options only died mtn dew worked and the CO2 level is so ridiculously off. Their card machine was down. The bathroom was terrible. No hand soap. No trash bag in the trash can and it smelled of sewage . Just terrible. If I wasn't so non confrontational I would've asked for a complete refund. As a store manager myself, this is completely unacceptable and I'm baffled at the fact they are still in business with practices like they have. Never go back and suggest nobody else goes. Just absolutely terrible ?
Atmosphere: 1
Food: 1
Service: 1
Alex Daniel
Horrendous. Waited in the drive thru for over 30 minutes. Sat at the window waiting for my food while the employee ate chicken in front of me. And to top it off my order was wrong. I ordered chicken chalupas and got beef plus the shells were inside out which I didn't even know was possible.
Atmosphere: 1
Food: 1
Service: 1
Yuanheng Xie
service is bad, they skips my number and had me wait long time to get the
Atmosphere: 2
Food: 3
Service: 1
Tomas M
Writing to this to give a shout-out to the kind lady who took my order in the drive through, Ms. Nyoscia!!My order was a little particular and she felt like there may have been another way to structure my order to save me money. And she did save me money!I’ve never had customer service like that at a drive through, and she deserves all the credit for my experience and considering how to get the best value for my money!Will def visit again for some night time snacks!!!
Atmosphere: 3
Food: 4
Service: 5
Itzel fernandez
Dec 1 @ 6:30pm when ordering the cashier sounded rude after everything we ordered kept saying “is that it?” In a rude tone as if we were bothering her. I ordered the 5 pc tenders with two sides. They forget one of my sides my husband went to ask for it. Then I noticed I only got 3 of instead of 5 but at that point I didn’t want to bother getting up or sending my husband back. The tenders weren’t even crispy or crunchy. It just felt chewy, squishy & soft but the color inside looked fine so i thought it was still fine to eat. But I was wrong as soon as I get home I had to run to the bathroom due to food poisoning. ????
Atmosphere: 1
Food: 1
Service: 1
Zenaida Anderson Anderson
Fresh cw. The best.
Atmosphere: 5
Food: 5
Service: 5
Johnny Abarca
Workers Spit Out The Window Right In Front Of Me Without a care in the world Will Not Be Coming To Eat Her
Atmosphere: 1
Food: 1
Service: 1
Melissa Ruiz
Horrible customer service, even with the store manager present in the seating area she refused to help when customers asked for even the slightest thing such as serving ice tea when the fountain machine is “out of service” in the lobby. Waited 30+ minutes for a three piece chicken tender, when bojangles is right next door. Workers still have the audacity to answer with attitude when asked if food is being prepared.
Gross. Very nasty dining area. Drink machine nasty. Most drinks didn't work and then ones that did tasted nasty. My rolled chicken tacos were re-cooked and couldn't be bitten into. Don't waste your time. Go somewhere else.
Yudong Sun
Came here for the hot and spicy wings. Waited 25 + minutes in the line, and were given chicken that was dried, dark, and tiny. Suppose to have 8 pieces in the box but only got 6. Terrible
Atmosphere: 1
Food: 1
Service: 1
Scotty B Bo
Very poorly Managed. Non compliant Employees. Attitudes from entire staff.Dietary restrictions: I recommend no food from this facility whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Haz Moses
Terrible place altogether Google review says they close at 11 but then they close at 10. At 9 PM they start deliberately delaying orders so that even if you arrive before 10 they just tell you it’s closed. just overall an embarrassment of a place.
Atmosphere: 1
Food: 1
Service: 1
A Hughes
Sorry sorry sorry.....this location says they close at 11pm but they shut down at 10pm....employees smoking blunts outside
Nobody wants to do their job. 30+ minute drive thru with no way out
I ordered chicken tenders with fries. Fries were room temperature and disgusting and the chicken was cooked but again room temperature. The staff was nice but there was only 3 staff members working. I will never go back to this location. I will drive out of my way if I want KFC or taco bell from here on out.
Atmosphere: 1
Food: 1
Service: 1
The gentleman who took my order was great! Good customer service and very thorough. Now the $14 chicken tender box I got for my daughter was terrible!! Tenders so old and dry she couldn't even bite into them. I myself and my husband tried to and we couldn't either. So we went and asked could we have a couple chicken legs instead and they said they are out of chicken legs only breasts. How is that even a thing at KFC?! So we got a chicken quesadilla instead. My tacos were the skimpiest I've ever seen barely and meat on them and literally a tiny dab of sour cream on one side. I had to go ask for a side of sour cream just to eat them. They were out of tea. The drink machine doesn't work. Out of the 16 options only died mtn dew worked and the CO2 level is so ridiculously off. Their card machine was down. The bathroom was terrible. No hand soap. No trash bag in the trash can and it smelled of sewage . Just terrible. If I wasn't so non confrontational I would've asked for a complete refund. As a store manager myself, this is completely unacceptable and I'm baffled at the fact they are still in business with practices like they have. Never go back and suggest nobody else goes. Just absolutely terrible ?
Atmosphere: 1
Food: 1
Service: 1
Horrendous. Waited in the drive thru for over 30 minutes. Sat at the window waiting for my food while the employee ate chicken in front of me. And to top it off my order was wrong. I ordered chicken chalupas and got beef plus the shells were inside out which I didn't even know was possible.
Atmosphere: 1
Food: 1
Service: 1
service is bad, they skips my number and had me wait long time to get the
Atmosphere: 2
Food: 3
Service: 1
Writing to this to give a shout-out to the kind lady who took my order in the drive through, Ms. Nyoscia!!My order was a little particular and she felt like there may have been another way to structure my order to save me money. And she did save me money!I’ve never had customer service like that at a drive through, and she deserves all the credit for my experience and considering how to get the best value for my money!Will def visit again for some night time snacks!!!
Atmosphere: 3
Food: 4
Service: 5
Dec 1 @ 6:30pm when ordering the cashier sounded rude after everything we ordered kept saying “is that it?” In a rude tone as if we were bothering her. I ordered the 5 pc tenders with two sides. They forget one of my sides my husband went to ask for it. Then I noticed I only got 3 of instead of 5 but at that point I didn’t want to bother getting up or sending my husband back. The tenders weren’t even crispy or crunchy. It just felt chewy, squishy & soft but the color inside looked fine so i thought it was still fine to eat. But I was wrong as soon as I get home I had to run to the bathroom due to food poisoning. ????
Atmosphere: 1
Food: 1
Service: 1
Fresh cw. The best.
Atmosphere: 5
Food: 5
Service: 5
Workers Spit Out The Window Right In Front Of Me Without a care in the world Will Not Be Coming To Eat Her
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, even with the store manager present in the seating area she refused to help when customers asked for even the slightest thing such as serving ice tea when the fountain machine is “out of service” in the lobby. Waited 30+ minutes for a three piece chicken tender, when bojangles is right next door. Workers still have the audacity to answer with attitude when asked if food is being prepared.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Gross. Very nasty dining area. Drink machine nasty. Most drinks didn't work and then ones that did tasted nasty. My rolled chicken tacos were re-cooked and couldn't be bitten into. Don't waste your time. Go somewhere else.
Came here for the hot and spicy wings. Waited 25 + minutes in the line, and were given chicken that was dried, dark, and tiny. Suppose to have 8 pieces in the box but only got 6. Terrible
Atmosphere: 1
Food: 1
Service: 1
Very poorly Managed. Non compliant Employees. Attitudes from entire staff.Dietary restrictions: I recommend no food from this facility whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Terrible place altogether Google review says they close at 11 but then they close at 10. At 9 PM they start deliberately delaying orders so that even if you arrive before 10 they just tell you it’s closed. just overall an embarrassment of a place.
Atmosphere: 1
Food: 1
Service: 1
Sorry sorry sorry.....this location says they close at 11pm but they shut down at 10pm....employees smoking blunts outside
Atmosphere: 1
Food: 3
Service: 1