I went in to buy Yard soil that was on sale. Sams was out of stock. It's the beginning of the growing season in NC. It's poor management not to have an adequate suppy of this prodouct for members. Manager told me that " it's first come first serve". I expected better from Sams. They could at least offer a rain check. I also have a Costco membership and I have never gone there and a sale product was not avaible. Costco, here I come....
dani c.
I was having a super hard time in sam's in the clothing section and out of the corner of my eye I saw a this pretty hispanic girl in a bunch of gold chains Folding a bunch of clothes. i asked for her name and she said it was Angelina, She was the nicest worker ever, I told her how I was struggling to find some jeans for my boyfriend and i did not know his size and she was actually really helpful because i would say im super indecisive and she really helped me pick out the best pair of jeans for him. But turns out they didn't fit but the second time i came in to return to jeans I saw her again working hard at folding clothes and basically explained how they didn't fit him correctly and she recommended me a different size for him and it actually fit. Thanks you so much Angelina
Jason J.
I am writing a very disappointing review due to horrible service that has consistently been provided at this Sams Club. We have waited for our pick-up order 45 minutes and still nothing. We called them to inform them of the situation and still no urgency. This is not the first time. I hate there is not another option in my area.
Jay H.
Been shopping here a lot with the family, and all I have to say is that Sam's club is the best warehouse store in my experience. I liked how they kept the supplies organized, they have free sample stands, the customer service there is nice. In their cafeteria I know that on the weekends the lines get very long, but the staff that works at the cafe is nice, and the food there isn't that bad. The soft cinnamon pretzels at their cafe are the tastiest. Sometimes one of the soda fountain drinks don't work, and I got water in mine than mtn dew, and some work so they gotta fix that immediately. Overall organized, and great place to shop. :) Yes we are coming back to shop there for survival hehe. :)
Tenekia P.
The Management team and team members are always extremely accommodating. When inquired about services offered, the response was immediate and very accommodating. Sam's Club take care of their customers and the community. They go above and beyond for their customers! The staff is always professional, kind, and outgoing. Many thanks to the entire team for always going above and beyond! Special thank you to Jennifer!!! Highly recommend.
Lynn R.
First time visiting this club. I found the prices very affordable and the selection is really close to Costco and Bjs but the prices I noticed slightly lower. The store is large and layed out well, I didn't feel overwhelmed as I do sometimes when I enter a large store. I really liked how they organized the sections of produce and cold items. Everything was easy to find. The coolest perk they have (my friend used) is that you can scan all of your items on the app then go to self pay with the list and check out. You avoid scanning at checkout and or being in a line. This was very smooth and efficient. I picked up a pre-made salad kit so I'm looking forward to trying this.
Marie F.
Sam's is Sam's, pretty much wherever you go, and this one is fine. Just different. I always use Quick Scan, and I only went in for two pastry trays for the convention I'm attending in Raleigh. For some reason, the items scanned, but then I had to go to a self checkout to complete the transaction. Weird. Maybe it was because I was out of town....but I live in same state. [Insert shoulder shrug here.] The bakery items all look fantastic as always, and the baker was doing her thing behind the window. At my home club, you can't see the actual bakery, so that was a pretty cool difference. I think this may be one of the original clubs or something. The exterior had old block letter signage that was RED. Hunh. This Club isn't BAD, just unexpectedly different. The door checkers were really nice though!
Shawn T.
Only two cashiers and 8 or more self checkouts. Lines backed up in the aisles. This is madness. Take a hint from Costco and employ more humans during the holidays to combat the rush of customers that you have. Even if you did scan and go, the line waiting to exit was backed up past the hot food section. Just poor management and staffing all around. Otherwise, the store was fully stocked, organized, and clean.
Warren Kimberly
That have a great deal of food
Dr-Iris N. Botros
So unorganised So haphazard Stuff is so untreated and so useless most of them really don’t care. It is a sad place.
Dangerous parking lot. Vagrants asking for money from multiple customers exiting store at their cars. They need to provided better security and cameras in parking lot. Inside store shopping is ok but hard to put up with this.
Veronica R.
we renewed our membership to SAMS when it was on special. I do not go in there as much as I would like since the one out in the park closed. We need one back in the park!!
David B.
Although I am a Costco member, I decided to give Sam's Club a try after I saw a promotion were running. Needless to say, I'm not even sure it's worth it even completely free. I wanted to run in quickly Sat Feb 12 to get a nice tenderloin for Valentine's day. The encounter started off fine, with me parking and easily getting my id, but it was all downhill after that. I quickly went to the butcher, but there was no one around to help. I tried pressing the button to call the butcher, but it had been completely destroyed. After ten minutes I was finally able to flag down someone in the back. He said he couldn't help me, but would find someone. After about ten minutes he can back saying the butcher was on break another five minutes. I walked around the store 10 minutes and came back and there was still no butcher. After several more minutes I was able to flag down the same guy who was now going to get the manager. After about ten minutes another gentleman popped out to let me know they couldn't find the butcher and they "were on break or at lunch or something" After waiting 30+ minutes I was pretty fed up and decided to leave and just order it online to quickly/easily pick up today. I just received an email notification that my order has been cancelled because the three pound tenderloin was out of stock, even though they clearly has plenty of larger tenderloin available when I was in the store on Saturday. What a waste of my time and joke of a store.
Thomas John H.
Mainly because it's " Familiar" having used SamsClub in Niagara Falls, NY I did start to use Costco ?, as it was my late Wife's favourite but as it wasn't mine?- I obviously went back to SamsClub is as always Good in parts-so & so in a few parts- and, of course NOT so good in other parts!! However I really DO recommend SamsClub ( and NO!! I am NOT a masochist simply by using SamsClub JohnH
April O.
As soon as I walked in the door I was asked for my Sam's card. There were 10 people trying to get in the door behind me, including one family with kids who were clearly harassing my service dog. I'm not sure I will renew if I have to pull that out every time I go in. Ridiculous. You have to have it to check out anyway... Also there was a lady with an empty pallet who was quiet rude as I moved out of her way. She seemed pissed I was there. Come on now... I didn't do anything to you. I'm fact I moved out of your way your highness so you could do your job. They get two stars for the polite cashier and lady at the door. They also had the things I wanted in stock, which is nice. That's about it.
I went in to buy Yard soil that was on sale. Sams was out of stock. It's the beginning of the growing season in NC. It's poor management not to have an adequate suppy of this prodouct for members. Manager told me that " it's first come first serve". I expected better from Sams. They could at least offer a rain check. I also have a Costco membership and I have never gone there and a sale product was not avaible. Costco, here I come....
I was having a super hard time in sam's in the clothing section and out of the corner of my eye I saw a this pretty hispanic girl in a bunch of gold chains Folding a bunch of clothes. i asked for her name and she said it was Angelina, She was the nicest worker ever, I told her how I was struggling to find some jeans for my boyfriend and i did not know his size and she was actually really helpful because i would say im super indecisive and she really helped me pick out the best pair of jeans for him. But turns out they didn't fit but the second time i came in to return to jeans I saw her again working hard at folding clothes and basically explained how they didn't fit him correctly and she recommended me a different size for him and it actually fit. Thanks you so much Angelina
I am writing a very disappointing review due to horrible service that has consistently been provided at this Sams Club. We have waited for our pick-up order 45 minutes and still nothing. We called them to inform them of the situation and still no urgency. This is not the first time. I hate there is not another option in my area.
Been shopping here a lot with the family, and all I have to say is that Sam's club is the best warehouse store in my experience. I liked how they kept the supplies organized, they have free sample stands, the customer service there is nice. In their cafeteria I know that on the weekends the lines get very long, but the staff that works at the cafe is nice, and the food there isn't that bad. The soft cinnamon pretzels at their cafe are the tastiest. Sometimes one of the soda fountain drinks don't work, and I got water in mine than mtn dew, and some work so they gotta fix that immediately. Overall organized, and great place to shop. :) Yes we are coming back to shop there for survival hehe. :)
The Management team and team members are always extremely accommodating. When inquired about services offered, the response was immediate and very accommodating. Sam's Club take care of their customers and the community. They go above and beyond for their customers! The staff is always professional, kind, and outgoing. Many thanks to the entire team for always going above and beyond! Special thank you to Jennifer!!! Highly recommend.
First time visiting this club. I found the prices very affordable and the selection is really close to Costco and Bjs but the prices I noticed slightly lower. The store is large and layed out well, I didn't feel overwhelmed as I do sometimes when I enter a large store. I really liked how they organized the sections of produce and cold items. Everything was easy to find. The coolest perk they have (my friend used) is that you can scan all of your items on the app then go to self pay with the list and check out. You avoid scanning at checkout and or being in a line. This was very smooth and efficient. I picked up a pre-made salad kit so I'm looking forward to trying this.
Sam's is Sam's, pretty much wherever you go, and this one is fine. Just different. I always use Quick Scan, and I only went in for two pastry trays for the convention I'm attending in Raleigh. For some reason, the items scanned, but then I had to go to a self checkout to complete the transaction. Weird. Maybe it was because I was out of town....but I live in same state. [Insert shoulder shrug here.] The bakery items all look fantastic as always, and the baker was doing her thing behind the window. At my home club, you can't see the actual bakery, so that was a pretty cool difference. I think this may be one of the original clubs or something. The exterior had old block letter signage that was RED. Hunh. This Club isn't BAD, just unexpectedly different. The door checkers were really nice though!
Only two cashiers and 8 or more self checkouts. Lines backed up in the aisles. This is madness. Take a hint from Costco and employ more humans during the holidays to combat the rush of customers that you have. Even if you did scan and go, the line waiting to exit was backed up past the hot food section. Just poor management and staffing all around. Otherwise, the store was fully stocked, organized, and clean.
That have a great deal of food
So unorganised So haphazard Stuff is so untreated and so useless most of them really don’t care. It is a sad place.
Restaurantji Recommends
Dangerous parking lot. Vagrants asking for money from multiple customers exiting store at their cars. They need to provided better security and cameras in parking lot. Inside store shopping is ok but hard to put up with this.
we renewed our membership to SAMS when it was on special. I do not go in there as much as I would like since the one out in the park closed. We need one back in the park!!
Although I am a Costco member, I decided to give Sam's Club a try after I saw a promotion were running. Needless to say, I'm not even sure it's worth it even completely free. I wanted to run in quickly Sat Feb 12 to get a nice tenderloin for Valentine's day. The encounter started off fine, with me parking and easily getting my id, but it was all downhill after that. I quickly went to the butcher, but there was no one around to help. I tried pressing the button to call the butcher, but it had been completely destroyed. After ten minutes I was finally able to flag down someone in the back. He said he couldn't help me, but would find someone. After about ten minutes he can back saying the butcher was on break another five minutes. I walked around the store 10 minutes and came back and there was still no butcher. After several more minutes I was able to flag down the same guy who was now going to get the manager. After about ten minutes another gentleman popped out to let me know they couldn't find the butcher and they "were on break or at lunch or something" After waiting 30+ minutes I was pretty fed up and decided to leave and just order it online to quickly/easily pick up today. I just received an email notification that my order has been cancelled because the three pound tenderloin was out of stock, even though they clearly has plenty of larger tenderloin available when I was in the store on Saturday. What a waste of my time and joke of a store.
Mainly because it's " Familiar" having used SamsClub in Niagara Falls, NY I did start to use Costco ?, as it was my late Wife's favourite but as it wasn't mine?- I obviously went back to SamsClub is as always Good in parts-so & so in a few parts- and, of course NOT so good in other parts!! However I really DO recommend SamsClub ( and NO!! I am NOT a masochist simply by using SamsClub JohnH
As soon as I walked in the door I was asked for my Sam's card. There were 10 people trying to get in the door behind me, including one family with kids who were clearly harassing my service dog. I'm not sure I will renew if I have to pull that out every time I go in. Ridiculous. You have to have it to check out anyway... Also there was a lady with an empty pallet who was quiet rude as I moved out of her way. She seemed pissed I was there. Come on now... I didn't do anything to you. I'm fact I moved out of your way your highness so you could do your job. They get two stars for the polite cashier and lady at the door. They also had the things I wanted in stock, which is nice. That's about it.