Wendy's

$ • Fast Food, Burgers

Hours:
3814 N Duke St, Durham
(919) 471-3401

About Wendy's

Wendy's, a popular fast-food restaurant, offers a mixed dining experience. The quality of the food, particularly the burgers and chicken sandwiches, is generally praised, with many customers enjoying meals like the Junior Bacon Cheeseburger and the Biggie Bag. However, the service can be inconsistent. Some customers have reported issues with their orders, such as missing items or incorrect orders, and have found the staff's attitude lacking at times. Despite this, there are positive experiences noted, with some employees providing exceptional service. For instance, one reviewer highlighted great service from a gentleman and a lady at the drive-through who were friendly and energetic.

Wendy's provides easy ordering through their app, and the restaurant features a Coke Freestyle machine for drink customization. While the food quality is often appreciated, cleanliness has been pointed out as needing attention, with some dirty tables and empty condiment dispensers. Parking is easy for regular cars, and the restaurant is wheelchair accessible. Overall, Wendy's aims to deliver a satisfactory dining experience, with the quality of the food often outweighing the occasional service-related challenges.

Customers' Favorites

Wendy's Reviews

2
320 ratings
Restaurantji Rating
5
15%
4
5%
3
12%
2
9%
1
59%
Food
2.8
Atmosphere
2.3
Service
2.1

Share your opinion about Wendy's

Restaurantji Rating

Food was wrapped in used old wrappers (pretty sure from the trash) that had dried up old Condiments on it. One was dried up mustard and the sandwich didn’t even have mustard on it. Manager refused to refund my money and take the food back. Manager then just ignored my presence along with the workers and would not give her name. Calling corporate in the morning to get a refund for this $50 meal I couldn’t eat. Tampering with people’s food is a crime!

Received my sandwich yesterday with a fuzzy piece of hair or something in my sandwich. Please don't eat here

Not sure what is going on with this Wendy’s but the service is terrible.

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Wendy's Menu

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Hours

Monday 10AM - 12AM
Tuesday 10AM - 12AM
Wednesday 10AM - 12AM
Thursday 10AM - 12AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 12AM
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