Starbucks Coffee Company
$ • Coffee Shops
Hours:
565 Cross Creek Mall, Fayetteville
(910) 864-9991
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First time in North Carolina as well as in Fayetteville, here on business. Loved the atmosphere and service, location is close to my hotel and fulfills me getting my Starbucks fix! Couldn’t be happier. 🤩
They advertise that you get a free coffee on your birthday, but that’s not true. My daughter went in there to get hers and they told her she has not “used her app enough“ which equals she hasn’t spent enough money to get a free birthday drink. What a load of crap.
I ALWAYS love Starbucks and get the same taste all around the world!
Menu
Hours
| Monday | 4:30AM - 10PM |
| Tuesday | 4:30AM - 10PM |
| Wednesday | 4:30AM - 10PM |
| Thursday | 4:30AM - 10PM |
| Friday | 4:30AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company offers a generally positive experience with a clean environment, friendly staff, and good service. Customers appreciate the polite and helpful employees who often go above and beyond, especially when accommodating allergies or special requests. The atmosphere at this location is described as very clean and welcoming, making visitors feel comfortable and appreciated. The team’s attention to detail and genuine care stand out, with some staff members, like one particular manager, receiving praise for their leadership and exceptional service.
However, there are some recurring issues. Several customers have experienced problems with their drinks, such as receiving a coffee full of milk or drinks not being made as ordered, despite frequent visits over a long period. Points system issues have also been mentioned, with one customer noting system problems that prevented their points from being credited. Food and drink orders, including a bacon Gouda sandwich and pink drink, have been delivered accurately and meet expectations, especially when ordered through DoorDash.
Overall, this Starbucks location is known for its friendly staff, clean space, and good service, with occasional hiccups in drink preparation and system glitches. The staff’s helpfulness and the welcoming atmosphere make it a popular spot for regular customers.