Cracker Barrel Old Country Store

Name: Cracker Barrel Old Country Store
Address: 105 Commercial Blvd, Flat Rock, North Carolina, 28731, US
Telephone: (828) 692-5560
Price range: $
Rating: 3.6

$ • American, Southern, Vegetarian

Hours:
105 Commercial Blvd, Flat Rock
(828) 692-5560

Menu Order Online

About Cracker Barrel

Cracker Barrel Old Country Store offers a variety of classic comfort food and a warm, country-style atmosphere. The restaurant features a large parking lot for easy access. The staff is generally professional and caring, providing great service, although there are occasional staffing issues. Some customers have noted that the restaurant can be short-staffed at times, leading to unbussed tables and slower service. The food is often good, with favorites like biscuits and grilled chicken remaining highlights. Customers enjoy their meals, whether dining in or taking food to go. Staff members are appreciated for their effort to get orders right, even when busy. There have been some issues with order accuracy and the warmth of certain dishes, with some customers mentioning that pancakes may not be warm enough to melt butter. Service experiences vary, with some noting that new servers may not always introduce themselves, which can make the experience feel a bit awkward. Recently, some diners expressed disappointment over smaller serving sizes, a trend sometimes referred to as shrinkflation. Overall, Cracker Barrel remains a popular spot for hearty meals and friendly service, though some changes, like the new branding on menus and silverware sleeves, have been met with mixed feelings.