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“This is my go to dunkin in gastonia. (Just moved here from charlotte). I have yet to get a drink that isn't made properly and the people that work there are super sweet. My go to order is usually the Iced Pumpkin Signature Latte. But I just tried the Iced Holiday Signature Cookie Latte and it is delicious! Omg SOOO good!“
“Most of the time I have pleasant experiences here.
Only had one mishap where the woman at the window/speaker didn't hear me say "iced" twice, then proceeded to had me a hot coffee... when I mentioned to her that it was supposed to be iced, she poured the hot coffee on top of ice and gave me a room temperature coffee, that didn't have the syrup in it....“
“Maria is wonderful. I also really like this guy (forgot his name). He's so nice and has a good personality. There is another woman who makes me feel like family when she doesn't even know me.
This dunkin is the best. They have the patience of a saint. I have been inside a few times and have seen the high school kids next door, come in and be so rude to them. I've witnessed women try to cuss them out because she messed up her own order etc etc. Every time, they handle is so well (much better than I would have when I was a server/ manager)
The food is good. They are sweet and will let me make my sweet pepper bacon more crispy than it sometimes comes. They get it out fast and are pleasant to deal with.
I've worked in the food industry for about 17 years now. I know how employees are treated and I know how little respect and pay they get for what they do. Keeping a consistent staff who make the experience enjoyable, quick and easy is very hard!
Give this team something! Because you arw lucky. You've got a great team working in this store. Also, I LOVE that they say Happy Holidays. It is nice to see people accepting that there are many many other holidays besides christmas esp since most of those were around long before Christmas.
💕💕💕“