Dunkin' Donuts in Mooresville

“So I used to hate going to this dunkin' donuts. Since clutch the coffee shop went down I have now come back to dunkin' donuts. Everyone in dunkin' donuts never makes my drink right except for Nicole. I pre-order all my app for a large ice, macchiato with the extra shot. The drink is supposed to have 3 shots already but I like 4 shots total and they always make it wrong, by only putting one shot in total in the drink. I am paying the extra money for the extra shot to not get it makes me mad. Every time someone other than her makes my drink they only add one shot. Nicole has made it correct every time. I appreciate her she has a smile on her face and I tell her every time that she makes it so well and I really appreciate her time and her smile every morning. Nicole Skulman and I have built a great customer and business relationship and I think she is amazing that early in the morning.“

“We requested “No ice” in our sweet tea, as we had a take out order and did not want our drink to be watery when we got home. We did not know there was a dollar charge for no ice. Not complaining about the cost, but wish we were told the charge was added to the bill. We did not notice until after we paid. Please consider telling customers if additional unexpected charges are added to their bill. We have never paid extra for no ice, and understand if we have to be served less drink.“

“Alot of mixed Google reviews. In my opinion, this is the best Dunkin' in town. Convenient location, and always solid service. I never get donuts, or breakfast food. Always simple coffee order, iced coffee with cream only or black hot coffee. Simple. Never any issues.“

“Nasty attitudes. Went in to order coffee, the young woman was annoyed that my card didnt tap to pay. I tried to explain to her that if she would wait one second it would work. The other girl, I believe her name was Morgan, she was on her phone the entire time, taking pictures of customers cars. Why she was doing that is beyond me. They both had extremely nasty attitudes. I will never bring my business here again“