Krispy Kreme
$ • Donuts, Coffee Shops
Hours:
2990 E Franklin Blvd, Gastonia
(704) 853-1060
About Krispy Kreme
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Krispy Kreme Reviews
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DON'T BOTHER with this location!! You will be frustrated and leave angry, quite possibly with no donuts. Their rating on here doesn't reflect the current situation. if you look at reviews on their website (not the general sight but THIS STORE'S Page you will see what's been going on for past few months. If upper management doesn't correct the problems soon this location will likely close due to the sharp decline in sales.
they don't answer the phone
they are consistently...read full review
I have been to kk on Franklin twice this year. First time we waited for thirty minutes, only three cars in front of us. Everyone was being ignored at drive thru. Once we started moving and made it to the speaker to order we were informed there were no glazed donuts. Tonight I went back one car in front of me , took like maybe 10 minutes to be told there were no glazed, asked for chocolate none of those either . Very confusing for a donut place not to have donuts and it’s...read full review
Went for a online order pickup. The employees got the on duty manager and said they were closed early for the 4th of July when the sign on the door said they close at 10. Just to cancel the order and that the customers would get refunded. No signs on the door or Facebook posts indicating they were closing early.
In order to cancel the order (and it not affect my score) I have to take a picture of the establishment showing that the lights were off or there was a sign on...read full review
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 10PM |
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Krispy Kreme offers a variety of donuts, but lately, their quality and availability have been inconsistent. Some limited edition donuts like the Dolly Parton ones disappointed customers, and prices have increased while the quality of the products has decreased. Customers often find that popular items are not available after certain hours. Many recommend visiting the store in person rather than using the drive-thru, as the staff seems to prioritize walk-in customers. Inside, the experience is generally pleasant, with friendly customer service and freshly picked donuts from the conveyor belt, especially the glazed ones. The store is wheelchair accessible, with a ramp to enter and accessible parking and bathrooms. However, the fryer is frequently broken, and despite the sweet staff, the business struggles with consistency, as they sometimes run promotions but have no products available when customers arrive. For the best experience, sticking to the original Krispy Kreme donuts is advised.