Chili's Grill & Bar
$ • Tex-Mex, Bars, American
Hours:
3086 E Franklin Blvd, Gastonia
(704) 867-0276
About Chili's
Customers' Favorites
Chili's Reviews
I didn’t get my food…. Never got more than 10 chips on the bottomless chips! Service was terrible… they ended up throwing my AirPods in trash and didn’t let me get em back… “chilis policy”
Normally this is my favorite place to eat. however we ordered delivery and the food was horrible. the burgers were over cooked, the fries were so salty you couldn't eat them. everything was cold and not worth the money. I filled out the form to Chili's over a week ago and received no response whatsoever.
For starters. how about filling the drinks instead of bringining a partial drink that's FULL of ice.
I asked the server what the deal was. He told me that they are only allowed to put 4.5 Oz or they'll get fired. WTH. That's ridiculous.
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
Chili's Grill & Bar offers delicious food made to perfection with attentive and warm service from the staff. The manager is polite and efficient, ensuring customers are promptly seated. The inviting atmosphere, along with fantastic food, makes it a popular spot for both locals and visitors. On busy nights, staffing can be a challenge, leading to some delays, such as waiting for chips & salsa or instances of short staffing. Despite these issues, the overall experience is enjoyable, with friendly staff like April, who provides quick and sweet service. The restaurant is kid-friendly and welcoming to families, making it suitable for children who eat a little or a lot, and for those who want to take food home. Customers have noted some concerns about hygiene, as one employee appeared to be unclean, which is something management should address. Overall, Chili's Grill & Bar remains a place where guests can enjoy good food and a friendly environment.