I normally go to the Big Burger Spot for their delicious burgers. I tried to go there on Monday of this week but there was some type of fundraiser thing going on and I was not able to get my burger. Fast forward some days later, on Saturday I was off and wanted to treat my family to some good burgers. When we first sealed in there is a girl literally taking orders who looked like she rolled out of bed. No seriously LITERALLY! Her hair was all over her head and although she was young, she had a terrible time taking our orders. Either she was sleepy or something else not sure. After it taking forever to get our orders, she proceeds to say it will be a 30-40 minute wait. I said that’s fine. Then after we paid another lady comes in from sitting in a truck with another female and says “Just letting yall know it’s gonna be a 30-45 min wait. It may even be an hour. Excuse me? We’ve all been there but her look on her face was as if she was ready to go and in an “oh well” type of mood. We still decided to stay even though we now hear an hour wait after order was paid for. Just to confirm what I’m saying, If you look at your cameras around 7:30pm , you will also see two gentle that actually left. I’m sure it was either her oh well attitude, long wait, or combination of both. I actually came back home to wait as I live down the street and came back 30 min later and still had to wait about 10-15 min. Came home to a TERRIBLE very hard cooked burger and even the bread was tough. I knew i should have had someone with that type of attitude fixing my burger and I sure paid for it. Literally. I understand employees being tired but when you keep yelling just letting yall know it’s a long wait cause I don’t want yall mad at me. It kind sets a tone. $50 (3 meals) down the drain
Lorraine Tourtellotte
Food is good, delivery was fast. But they forgot the sauce that I ordered. Kind of ruined everything. it was bad enough to forget the sauce, but I was charged for.
Shannon Griggs
We visited the kernersville location, the service was great and food was fantastic! I got the cowboy BLT 10/10 recommend. We also tried a classic burger, the meat tasted very quality. Cajun fries are delicious as well!
Ginger Blackman
Great burgers!!
Christina Parrish
So I have issue with my sweet potato fries always bring burnt, this time and . My burger which I paid more for upgraded one and my bacon was left off .. ive ordered here 3 times and have had issue each one. So that's what done for me... As a consumer and part of the customer service for me is caring to take the time make sure my order right that's what I value and determines your experience. On positive there burgers is cooked perfectly and juicy which why I still have 3 stars
Food: 3
Derek B Shaw
⭐ ⭐ ⭐ ⭐ ⭐ Man y'all's food hit spot! I see why they call you the big burger spot. Will be back, thanks a lot!
Atmosphere: 5
Food: 5
Service: 5
Marvin Billingsley
A great place to dine in or take out a big selection of food great burgers
Parking: Easy to park in right on the main road not a lot of traffic
Amazing food and friendly staff. The best burgers in Greensboro. The tots and fries are truly crave worthy. Eat here once, and you will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Jessica Avalos
The burgers are delicious! I also tried the truffle parmesan fries, which had the perfect amount of cheese and seasoning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, French Fries
David Sala
Great food, little slow on the service on a slow day.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burgers
Aidan Hughes
This is my go to burger place in Greensboro. It's one of 3, you know you're eating locally. I've never had a burger that wasn't perfectly to the temp I ordered. They're always juicy, have plenty of options for toppings as well as fries. If you want a solid burger and fries that will blow your mind (get the Cajun ones), then go to Big Burger Spot. I haven't gotten a burger elsewhere in over 6 months since I've discovered them.
I normally go to the Big Burger Spot for their delicious burgers. I tried to go there on Monday of this week but there was some type of fundraiser thing going on and I was not able to get my burger. Fast forward some days later, on Saturday I was off and wanted to treat my family to some good burgers. When we first sealed in there is a girl literally taking orders who looked like she rolled out of bed. No seriously LITERALLY! Her hair was all over her head and although she was young, she had a terrible time taking our orders. Either she was sleepy or something else not sure. After it taking forever to get our orders, she proceeds to say it will be a 30-40 minute wait. I said that’s fine. Then after we paid another lady comes in from sitting in a truck with another female and says “Just letting yall know it’s gonna be a 30-45 min wait. It may even be an hour. Excuse me? We’ve all been there but her look on her face was as if she was ready to go and in an “oh well” type of mood. We still decided to stay even though we now hear an hour wait after order was paid for. Just to confirm what I’m saying, If you look at your cameras around 7:30pm , you will also see two gentle that actually left. I’m sure it was either her oh well attitude, long wait, or combination of both. I actually came back home to wait as I live down the street and came back 30 min later and still had to wait about 10-15 min. Came home to a TERRIBLE very hard cooked burger and even the bread was tough. I knew i should have had someone with that type of attitude fixing my burger and I sure paid for it. Literally. I understand employees being tired but when you keep yelling just letting yall know it’s a long wait cause I don’t want yall mad at me. It kind sets a tone. $50 (3 meals) down the drain
Food is good, delivery was fast. But they forgot the sauce that I ordered. Kind of ruined everything. it was bad enough to forget the sauce, but I was charged for.
We visited the kernersville location, the service was great and food was fantastic! I got the cowboy BLT 10/10 recommend. We also tried a classic burger, the meat tasted very quality. Cajun fries are delicious as well!
Great burgers!!
So I have issue with my sweet potato fries always bring burnt, this time and . My burger which I paid more for upgraded one and my bacon was left off .. ive ordered here 3 times and have had issue each one. So that's what done for me... As a consumer and part of the customer service for me is caring to take the time make sure my order right that's what I value and determines your experience.
On positive there burgers is cooked perfectly and juicy which why I still have 3 stars
Food: 3
⭐ ⭐ ⭐ ⭐ ⭐ Man y'all's food hit spot! I see why they call you the big burger spot. Will be back, thanks a lot!
Atmosphere: 5
Food: 5
Service: 5
A great place to dine in or take out a big selection of food great burgers
Parking: Easy to park in right on the main road not a lot of traffic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Sauce, Cajun Fries, Burgers, Burger Spot Cuban Sandwich
I ordered twi cheeseburger and fries. The meet wasn’t cooked right i was full with water and oil
Atmosphere: 1
Food: 1
Service: 1
Burger and fries were spot on!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Burgers
The cooks and food are great. The girl with the attitude and poor listening skills taking the orders sucks. It’s a shame, it used to be a great spot.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Amazing food and friendly staff. The best burgers in Greensboro. The tots and fries are truly crave worthy. Eat here once, and you will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
The burgers are delicious! I also tried the truffle parmesan fries, which had the perfect amount of cheese and seasoning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, French Fries
Great food, little slow on the service on a slow day.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burgers
This is my go to burger place in Greensboro. It's one of 3, you know you're eating locally. I've never had a burger that wasn't perfectly to the temp I ordered. They're always juicy, have plenty of options for toppings as well as fries. If you want a solid burger and fries that will blow your mind (get the Cajun ones), then go to Big Burger Spot. I haven't gotten a burger elsewhere in over 6 months since I've discovered them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Sauce, Cajun Fries, Burgers
Best Onion Rings EVER!!!!
Atmosphere: 5
Food: 5
Service: 5
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