Fresh veggies and warm service. Genuinely a great experience at a familiar spot. Great job.
Atmosphere: 5
Food: 5
Service: 5
Saravanan Vairavan
The location and atmosphere here are good, but the service needs improvement. The staff member working seemed like she didn’t enjoy her job, and she was handling one food item and then touching another without proper care. It didn’t feel as organized or consistent as other Chipotle locations. With better attention to food handling and service, this place could be much better.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Build-Your-Own Chipotle
Blissful Meditation
Lady who serves behind the counter has a really horrible attitude. Every time you walk in she always seems irritated, she is the first person you encounter upon ordering. Never going to this location again because of that. Us as customers should not feel like an inconvenience.
Atmosphere: 1
Service: 1
Lindon Bovard
I ordered a bowel from this location, the food was delicious and nothing to complain about the food and the service was a bit slow because there was only two people working and they were doing great and their best.
Food: 5
Service: 5
Andrea
The dining room had several tables for dirty and we had to clean a table. seemed to be understaffed. Ordered the carne asada Bowl which was okay. Also got chips and queso and there was a Brown glob in the queso.
Atmosphere: 2
Food: 4
Service: 3
A 7
Chipotle is known for skimping but these guys skimp on chicken more than any other chipotle, go to moes instead
MzRoyalMo
Went to this one 2x in 1 week no ice in the machine paid almost $7 for two drinks only to find out no ice. When manager saw how upset I was didn't offer refund or apology waist of my money. No customer service no one seemed happy to be at work no greeting or anything. The manager sets the tone for working environment and neither time did he give good vibes. Food was fresh and amazing and that's the only reason I didn't just leave out the store. It was only about 2 tables cleaned thru out the whole establishment
Atmosphere: 2
Food: 5
Service: 2
Alen deyver Espinoza ferrer
The service was terrible. The lady made us wait until she served everyone else before charging us so we could finally eat. We bought fountain drinks and then realized there was no ice, and the girl shamelessly said there was nothing she could do. We ended up having to buy bottled drinks instead. I love Chipotle, but I’ll try to erase this particular one from my life.
Atmosphere: 1
Food: 1
Service: 1
The Improvement Store
Forgot my chips on to go order, they don’t have any recourse online or customer service. Good food, piss poor service.
Atmosphere: 3
Food: 4
Service: 1
Zachary Singletary
I had an unpleasant experience at this Chipotle location (5402 Sapp Road, Greensboro, NC 27409). The employee assisting me, named Jalaree, was noticeably rude and unprofessional throughout the ordering process. She rolled her eyes, displayed dismissive body language, and handled my food carelessly by throwing it into the bowl. When I requested additional ingredients, she responded in an aggressive tone, repeatedly asking, “What else?” in a way that felt unnecessarily hostile.
This level of customer service is unacceptable and far below the standard I’ve come to expect from Chipotle. The interaction left me so uncomfortable that I decided not to eat the food and ultimately threw it away. I hope management reviews this situation and takes appropriate steps to ensure customers are treated with respect moving forward. Unfortunately, I will not be returning to this location.
I never post a bad review about chipotle i love it. But this location is terrible and they never have chicken available.
Sani (Sah nee)
I could smell how great the food would taste before even going inside 😋
Atmosphere: 5
Food: 5
Service: 5
Connor Daul
This location is the same as Battleground, absolutely filthy. Need to shutdown both locations and revoke the franchise license. Patio furniture is covered in bird droppings and leftover food. Inside stinks and all the tables and windows are covered in fingerprints and smeared marks.
Atmosphere: 1
Food: 4
Service: 4
Dani Pearce
I placed an order online for a bowl since I had an important meeting to attend during my lunch hour as well......WELL they're system doesn't accept mobile orders prior to opening which is weird & never been the case when ordering. B/c of their system screwing up my time & the manager on duty reacting nonchalantly to it, they don't EVER have to worry about me or my dollars returning to this location! EVER‼️‼️‼️The nightmare in GBO continues😮💨😮💨😮💨
Thank you to the young lady who fixed my bowl & stayed PROFESSION throughout the transaction 💛 but that's not enough for me to ever return. Get a more empathic manager & we'll see. Otherwise thanks for ruining my lunch & rest of the day😔
Fresh veggies and warm service. Genuinely a great experience at a familiar spot. Great job.
Atmosphere: 5
Food: 5
Service: 5
The location and atmosphere here are good, but the service needs improvement. The staff member working seemed like she didn’t enjoy her job, and she was handling one food item and then touching another without proper care. It didn’t feel as organized or consistent as other Chipotle locations. With better attention to food handling and service, this place could be much better.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Build-Your-Own Chipotle
Lady who serves behind the counter has a really horrible attitude. Every time you walk in she always seems irritated, she is the first person you encounter upon ordering. Never going to this location again because of that. Us as customers should not feel like an inconvenience.
Atmosphere: 1
Service: 1
I ordered a bowel from this location, the food was delicious and nothing to complain about the food and the service was a bit slow because there was only two people working and they were doing great and their best.
Food: 5
Service: 5
The dining room had several tables for dirty and we had to clean a table. seemed to be understaffed. Ordered the carne asada Bowl which was okay. Also got chips and queso and there was a Brown glob in the queso.
Atmosphere: 2
Food: 4
Service: 3
Chipotle is known for skimping but these guys skimp on chicken more than any other chipotle, go to moes instead
Went to this one 2x in 1 week no ice in the machine paid almost $7 for two drinks only to find out no ice. When manager saw how upset I was didn't offer refund or apology waist of my money. No customer service no one seemed happy to be at work no greeting or anything. The manager sets the tone for working environment and neither time did he give good vibes. Food was fresh and amazing and that's the only reason I didn't just leave out the store. It was only about 2 tables cleaned thru out the whole establishment
Atmosphere: 2
Food: 5
Service: 2
The service was terrible. The lady made us wait until she served everyone else before charging us so we could finally eat. We bought fountain drinks and then realized there was no ice, and the girl shamelessly said there was nothing she could do. We ended up having to buy bottled drinks instead. I love Chipotle, but I’ll try to erase this particular one from my life.
Atmosphere: 1
Food: 1
Service: 1
Forgot my chips on to go order, they don’t have any recourse online or customer service. Good food, piss poor service.
Atmosphere: 3
Food: 4
Service: 1
I had an unpleasant experience at this Chipotle location (5402 Sapp Road, Greensboro, NC 27409). The employee assisting me, named Jalaree, was noticeably rude and unprofessional throughout the ordering process. She rolled her eyes, displayed dismissive body language, and handled my food carelessly by throwing it into the bowl. When I requested additional ingredients, she responded in an aggressive tone, repeatedly asking, “What else?” in a way that felt unnecessarily hostile.
This level of customer service is unacceptable and far below the standard I’ve come to expect from Chipotle. The interaction left me so uncomfortable that I decided not to eat the food and ultimately threw it away. I hope management reviews this situation and takes appropriate steps to ensure customers are treated with respect moving forward. Unfortunately, I will not be returning to this location.
Atmosphere: 1
Service: 1
Restaurantji Recommends
It's always good
Atmosphere: 5
Food: 5
Service: 5
I never post a bad review about chipotle i love it. But this location is terrible and they never have chicken available.
I could smell how great the food would taste before even going inside 😋
Atmosphere: 5
Food: 5
Service: 5
This location is the same as Battleground, absolutely filthy. Need to shutdown both locations and revoke the franchise license. Patio furniture is covered in bird droppings and leftover food. Inside stinks and all the tables and windows are covered in fingerprints and smeared marks.
Atmosphere: 1
Food: 4
Service: 4
I placed an order online for a bowl since I had an important meeting to attend during my lunch hour as well......WELL they're system doesn't accept mobile orders prior to opening which is weird & never been the case when ordering. B/c of their system screwing up my time & the manager on duty reacting nonchalantly to it, they don't EVER have to worry about me or my dollars returning to this location! EVER‼️‼️‼️The nightmare in GBO continues😮💨😮💨😮💨
Thank you to the young lady who fixed my bowl & stayed PROFESSION throughout the transaction 💛 but that's not enough for me to ever return. Get a more empathic manager & we'll see. Otherwise thanks for ruining my lunch & rest of the day😔
Atmosphere: 1
Food: 4
Service: 5
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