WHEW! The reviews here dont look too good...let me add on to them "Don't even bother to waste your money here. You want a bad experience and a unprofessional venue where they steal your money and ruin your experience. Look no further. This place has used the Covid as an excuse to be assholes and extremely unprofessional when it comes to customers service. You wanna respond with attitude after we gave yall thousands of dollars for a service we haven't even received yet. You wanna uphold the contract only when it benefits you? You wanna stress my wife out on what was supposed to be our "special day" I hope everyone who clicks on your page sees this post about how trash yall are." This was a msg my brother and his wife posted and im confused... Why didnt you give them their money back, they never received any of your services? Weren't you have other gatherings at this venue at the same time? This seems pretty shady.
Kam
I was a “Covid-19,” bride. Listen, if you can afford to go do a different venue - DO IT! Honestly, there is a lack of organization and compassion from the people running this venue. It takes FOREVER to get responses from the staff, and Covid-19 ruined everything for a LOT of people...and we would have taken a PARTIAL refund for everything we paid - Now we will seek legal action for ALL of it. So disappointing. PICK ANOTHER VENUE.
Morgan Gleason
We were very excited to have booked this venue for our May 1, 2020 wedding. We loved the great downtown location, even if the venue itself was a little shabby (it needs a new coat of paint, and the carpet is frayed). Despite that, it had a beautiful view and was within our budget. The first red flag showed when we decided on catering. We were not told until we had paid for the venue that there would be a fee if we chose to use outside catering. So we chose to use their full servicesHowever, as our wedding approached, we realized we would not be able to have our wedding due to the spreading global pandemic. This was a hard time for us, so we contacted Kress to see what their plan was,but they didn't have one. I called to ask questions to get a game plan together (we had paid in full at this point and I was wondering what downsizing our wedding would look like and ask a few other questions), but the woman I talked to ended up yelling at me and hanging up on me. After that, no one would talk to me and all correspondence was through email, which they do take several days to respond and never quite answer your questions. They offered to move our wedding, but we couldn't move the date, due to our personal situation and how far we have to travel for the wedding (we -now- live 15 hours from GSO). They basically said they didn't care and would not refund us any of the money. We tried to work with them for a partial refund, considering we had paid in full, but they flat out said no. We understand that this is a hard time for everyone, but they wouldn't even try to be flexible and didn't even pretend to care about our situation. Also, they didn't care about the pandemic and were planning to host a wedding for a couple hundred people until the government said they couldn't. For a wedding company, the lack of compassion I felt during this time for me and the community was incredibly disheartening. We ended up having to take legal action against them to get some of the money we paid for a service they couldn't fulfill. If you want a cheap location downtown, this is it, but don't expect good customer service, quick responses, and please please please don't pay in full, because even an act of god won't entitle you to any kind of refund.
Harald Cools
I just love the architecture of the S. H. Kress & Co. building, which was the trading name of a chain of "five and dime" retail department stores in the United States, established by Samuel Henry Kress, which operated from 1896 to 1981. In the first half of the 20th century, there were Kress stores with ornamented architecture on "Main Street" in hundreds of cities and towns. (Source: Wikipedia)
Wanda Thornburg
Kress management would not refund our granddaughter any monies paid for her use of this venue. Her wedding is scheduled for May 1 but due to the National Qurantine in effect and uncertain days to come she was wanting to cancel for the safety of her guests. I am saying that Kress has a moral obligation to help. Even if only part of the monies were refunded...especially the catering portion as we are certain no food has been purchased at this point.Many of the guest are over 65 and many needing to fly. and the CDC is recommending that we all stay home and the 6 foot rule cannot be enforced. So Kress the moral road to take should be taken here. This would make for good publicity.Thank you.
Opposites Attract?
My wedding was this past Sunday February 16th we rented Kress Terrace and Suite 300. On initial meeting the staff was amazing HOWEVER, once we decided we did not want to use their decorationing or catering company the customer service drastically went downhill. We paid to have the venue for 9 hours, had to pay an additional $200 just to get that ONE additional hour. We booked the venue 1:30-10:30pm. Our catering staff and decoration team arrived PROMPTLY at 130pm to begin setup. All doors to the building were locked. They were not gained access until about 150pm. The person on scene stated she was the building manager her name was CHARITY. she was not a pleasant person. My wedding coordinator pointed out that the chair covers were dirty and needed to be replaced and CHARITY told the coordinator that was not her job. Mind you the venue provided the chair covers so it was most definitely her job!. The bridal suit to Kress terrace was locked and Charity told my staff she wasnt opening it. When I arrived at the venue at 230pm the front door was still locked and Charity told my coordinator she was not going to open it and advised her I could walk through the parking deck to gain entry IN MY WEDDING DRESS. once cocktail hour started they were serving beer and wine and would so beer , wine and two signature drinks once it was moved to suite 300. We prepaid $750 and would add more once that amount was gone. Well according to the bar staff who by the way had horrible attitude as well once the reception started he claimed the money was already gone! There is NO WAY IN HELL in just one hour $750 is gone just off beer and wine. My coordinator asked them to show her the print out proving the money was gone and they could not provide it to her. Charity made the comment "we have a good system on monitoring it" but never showed the print out of the charges. Prior to our wedding we read reviews about the bar service double charging for drinks but was "assured " that it was a misunderstanding smh. After the wedding Charity told my clean up staff that the trash had to be removed and put in VEHICLES to be taken off property! For one who would put trash bags inside their vehicle? We asked if it was a dumpster on sight and she stated it was not. I pulled out the contract and showed her that it did not say anything about putting trash in our vehicle and she agrees and told us to just bag it and leave it. We called today to speak to the manger MICHELLE and explained out concerns and she basically cut us off and said you all should have removed the trash and put it in our vehicle. We paid this venue 3K and received bad attitude, unprofessionalism and horrible hospitality. I wouldn't refer this venue to my worse enemy. They ruin my wedding day
Jocelyn D
I photographed a wedding here shortly after Hurricane Florence and it was amazing! The staff was prompt and the views were magic!
Dontay Dunton
Other then the elevator problem
Kendra Brooks Turner
Beautiful place for any type of special occasion or event.
I attended a wedding reception for a family member at Suite 300 of the Kress building. This is a beautiful, historic building located in downtown Greensboro. It was built in the 1930s and was originally used as a department store. It has been extensively remodeled and currently operates as an event hall. It reminds me of the Kress building in Asheville, NC. The closest parking is in the Green Street parking deck. Once you arrive at the venue you have to walk through the left hand side of the building to get to the elevator. A group of 6 people all piled onto the elevator and we couldn't get the buttons to work. Four of us were trying to go to the 3rd floor and a couple was trying to get to the 4th floor for a different wedding. We finally got the 4th floor button to work and let the couple off. No matter what we did the button for the third floor wouldn't register on the panel. Finally, we asked for help from one of the staff members on the 4th floor. He pressed a weird combination of all the floor keys in a sequence and then magically the 3rd floor was selected. The atmosphere of Suite 300 was very modern and interesting. There was plenty of room for all the tables and a medium sized dance floor. I very much enjoyed the food and the location for this reception. The views from the window provided a nice backdrop right at sunset. The service was below average.
Antonia L.
This is a very unique wedding venue! It has charm and elegance! There is a beautiful view from the roof top! The rooftop is elegant as well with ole at of room for a full party and great pictures. I attended a wedding and they used both the 3rd and 4th floor for the ceremony, cocktail hour, and reception! There is an attached parking garage and luckily we didn't have to pay but there is normally a charge to park but very affordable! I personally found street park so I skipped the garage. The venue is old and with age comes some inconveniences like one elevator that is older. Guest had to use the stairs which were not well swept! That would be my only negative. Also it is cash bar only so be prepared
G H
I'm giving this place a generous 4 stars because the venue and catering prices were a good deal. Kay(decor) did a fabulous job with the centerpieces and table set up. It was so beautiful just amazing. Thank you Kay! It was beyond my expectations.
Enad Haddad
Beautiful venues..great to work with. Excellent pricing for what you get! Highly recommend for any event :-)
WHEW! The reviews here dont look too good...let me add on to them "Don't even bother to waste your money here. You want a bad experience and a unprofessional venue where they steal your money and ruin your experience. Look no further. This place has used the Covid as an excuse to be assholes and extremely unprofessional when it comes to customers service. You wanna respond with attitude after we gave yall thousands of dollars for a service we haven't even received yet. You wanna uphold the contract only when it benefits you? You wanna stress my wife out on what was supposed to be our "special day" I hope everyone who clicks on your page sees this post about how trash yall are." This was a msg my brother and his wife posted and im confused... Why didnt you give them their money back, they never received any of your services? Weren't you have other gatherings at this venue at the same time? This seems pretty shady.
I was a “Covid-19,” bride. Listen, if you can afford to go do a different venue - DO IT! Honestly, there is a lack of organization and compassion from the people running this venue. It takes FOREVER to get responses from the staff, and Covid-19 ruined everything for a LOT of people...and we would have taken a PARTIAL refund for everything we paid - Now we will seek legal action for ALL of it. So disappointing. PICK ANOTHER VENUE.
We were very excited to have booked this venue for our May 1, 2020 wedding. We loved the great downtown location, even if the venue itself was a little shabby (it needs a new coat of paint, and the carpet is frayed). Despite that, it had a beautiful view and was within our budget. The first red flag showed when we decided on catering. We were not told until we had paid for the venue that there would be a fee if we chose to use outside catering. So we chose to use their full servicesHowever, as our wedding approached, we realized we would not be able to have our wedding due to the spreading global pandemic. This was a hard time for us, so we contacted Kress to see what their plan was,but they didn't have one. I called to ask questions to get a game plan together (we had paid in full at this point and I was wondering what downsizing our wedding would look like and ask a few other questions), but the woman I talked to ended up yelling at me and hanging up on me. After that, no one would talk to me and all correspondence was through email, which they do take several days to respond and never quite answer your questions. They offered to move our wedding, but we couldn't move the date, due to our personal situation and how far we have to travel for the wedding (we -now- live 15 hours from GSO). They basically said they didn't care and would not refund us any of the money. We tried to work with them for a partial refund, considering we had paid in full, but they flat out said no. We understand that this is a hard time for everyone, but they wouldn't even try to be flexible and didn't even pretend to care about our situation. Also, they didn't care about the pandemic and were planning to host a wedding for a couple hundred people until the government said they couldn't. For a wedding company, the lack of compassion I felt during this time for me and the community was incredibly disheartening. We ended up having to take legal action against them to get some of the money we paid for a service they couldn't fulfill. If you want a cheap location downtown, this is it, but don't expect good customer service, quick responses, and please please please don't pay in full, because even an act of god won't entitle you to any kind of refund.
I just love the architecture of the S. H. Kress & Co. building, which was the trading name of a chain of "five and dime" retail department stores in the United States, established by Samuel Henry Kress, which operated from 1896 to 1981. In the first half of the 20th century, there were Kress stores with ornamented architecture on "Main Street" in hundreds of cities and towns. (Source: Wikipedia)
Kress management would not refund our granddaughter any monies paid for her use of this venue. Her wedding is scheduled for May 1 but due to the National Qurantine in effect and uncertain days to come she was wanting to cancel for the safety of her guests. I am saying that Kress has a moral obligation to help. Even if only part of the monies were refunded...especially the catering portion as we are certain no food has been purchased at this point.Many of the guest are over 65 and many needing to fly. and the CDC is recommending that we all stay home and the 6 foot rule cannot be enforced. So Kress the moral road to take should be taken here. This would make for good publicity.Thank you.
My wedding was this past Sunday February 16th we rented Kress Terrace and Suite 300. On initial meeting the staff was amazing HOWEVER, once we decided we did not want to use their decorationing or catering company the customer service drastically went downhill. We paid to have the venue for 9 hours, had to pay an additional $200 just to get that ONE additional hour. We booked the venue 1:30-10:30pm. Our catering staff and decoration team arrived PROMPTLY at 130pm to begin setup. All doors to the building were locked. They were not gained access until about 150pm. The person on scene stated she was the building manager her name was CHARITY. she was not a pleasant person. My wedding coordinator pointed out that the chair covers were dirty and needed to be replaced and CHARITY told the coordinator that was not her job. Mind you the venue provided the chair covers so it was most definitely her job!. The bridal suit to Kress terrace was locked and Charity told my staff she wasnt opening it. When I arrived at the venue at 230pm the front door was still locked and Charity told my coordinator she was not going to open it and advised her I could walk through the parking deck to gain entry IN MY WEDDING DRESS. once cocktail hour started they were serving beer and wine and would so beer , wine and two signature drinks once it was moved to suite 300. We prepaid $750 and would add more once that amount was gone. Well according to the bar staff who by the way had horrible attitude as well once the reception started he claimed the money was already gone! There is NO WAY IN HELL in just one hour $750 is gone just off beer and wine. My coordinator asked them to show her the print out proving the money was gone and they could not provide it to her. Charity made the comment "we have a good system on monitoring it" but never showed the print out of the charges. Prior to our wedding we read reviews about the bar service double charging for drinks but was "assured " that it was a misunderstanding smh. After the wedding Charity told my clean up staff that the trash had to be removed and put in VEHICLES to be taken off property! For one who would put trash bags inside their vehicle? We asked if it was a dumpster on sight and she stated it was not. I pulled out the contract and showed her that it did not say anything about putting trash in our vehicle and she agrees and told us to just bag it and leave it. We called today to speak to the manger MICHELLE and explained out concerns and she basically cut us off and said you all should have removed the trash and put it in our vehicle. We paid this venue 3K and received bad attitude, unprofessionalism and horrible hospitality. I wouldn't refer this venue to my worse enemy. They ruin my wedding day
I photographed a wedding here shortly after Hurricane Florence and it was amazing! The staff was prompt and the views were magic!
Other then the elevator problem
Beautiful place for any type of special occasion or event.
Beautiful venue inside and out
Restaurantji Recommends
I had awesome time. Love the elevator guide
I attended a wedding reception for a family member at Suite 300 of the Kress building. This is a beautiful, historic building located in downtown Greensboro. It was built in the 1930s and was originally used as a department store. It has been extensively remodeled and currently operates as an event hall. It reminds me of the Kress building in Asheville, NC. The closest parking is in the Green Street parking deck. Once you arrive at the venue you have to walk through the left hand side of the building to get to the elevator. A group of 6 people all piled onto the elevator and we couldn't get the buttons to work. Four of us were trying to go to the 3rd floor and a couple was trying to get to the 4th floor for a different wedding. We finally got the 4th floor button to work and let the couple off. No matter what we did the button for the third floor wouldn't register on the panel. Finally, we asked for help from one of the staff members on the 4th floor. He pressed a weird combination of all the floor keys in a sequence and then magically the 3rd floor was selected. The atmosphere of Suite 300 was very modern and interesting. There was plenty of room for all the tables and a medium sized dance floor. I very much enjoyed the food and the location for this reception. The views from the window provided a nice backdrop right at sunset. The service was below average.
This is a very unique wedding venue! It has charm and elegance! There is a beautiful view from the roof top! The rooftop is elegant as well with ole at of room for a full party and great pictures. I attended a wedding and they used both the 3rd and 4th floor for the ceremony, cocktail hour, and reception! There is an attached parking garage and luckily we didn't have to pay but there is normally a charge to park but very affordable! I personally found street park so I skipped the garage. The venue is old and with age comes some inconveniences like one elevator that is older. Guest had to use the stairs which were not well swept! That would be my only negative. Also it is cash bar only so be prepared
I'm giving this place a generous 4 stars because the venue and catering prices were a good deal. Kay(decor) did a fabulous job with the centerpieces and table set up. It was so beautiful just amazing. Thank you Kay! It was beyond my expectations.
Beautiful venues..great to work with. Excellent pricing for what you get! Highly recommend for any event :-)