I am highly disappointed with my interaction at this establishment today. I called place an order and by no surprise, nobody answered, therefore my call was transferred to a call center. I placed my order, for which I needed in a timely manner, and I show up to find out they thought my order was a "prank" due to the large number of pizzas I ordered. At no time was I contacted to review my order although they said they did call. They mentioned they would prepare the pizzas then but as I mentioned, I needed them in a timely manner. This is very frustrating and unprofessional. If you are unable to answer your phone but question the legitimacy of orders taken from your companies call centers-- this needs to be reviewed with corporate and not at the customer's expense. Now, I'm returning to work with no lunch for my colleagues and our lunch break is over.
Service: 1
Andrea Royster
This location is our favorite Pizza Hut in Greensboro. The location is always clean and the staff is always friendly. We never have any issues with our food. Thank you for the amazing work you all do.
Atmosphere: 5
Food: 5
Service: 5
younce hunnicutt
Do not call this number, it’s someone’s house in Texas. I was billed for a pizza and never received it. This is a scam!
Don Miller
Great food and service! What a pleasant, friendly, and accommodating staff! Try it out if you haven't yet.
Atmosphere: 5
Food: 5
Service: 5
A B
Only complaint is the quality of the pizza I’ve had Pizza Hut from other locations this one tasted under cooked and just plain old
Atmosphere: 3
Food: 3
Service: 4
Christine Stanislawscyk
It was great! We learned that online prices/ coupons/deals can be different than in store. It was a lesson that pinched my purse today, but the service more than made up for it. I'll be ordering online next time.
Atmosphere: 5
Food: 5
Service: 5
Lisa Flores
The only thing bad was I said light sauce I didn't get it everything else was
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Breadsticks
Alexis Robinson
I ordered a big box a couple weeks ago and did a survey because the breadsticks were so burnt we had to throw them away. The manager emailed and stated if there’s anything they could do, to let him know. I requested at least a coupon for free breadsticks (which I never request, usually the restaurant OFFERS as part of service recovery). I never heard back from management. The past few times I’ve ordered post COVID the food is not always the best, but at least edible. I don’t know how someone can burn breadsticks then place in the box knowing it’s not edible. Maybe the staff is stretched thin, which is understandable. But to order food with essentially a third of the order being burnt is disappointing and a waste of money. Many people complain about the Cone Blvd location, but their staff/management have great service recovery.
Thomas Morgan
The flavor of the pizza was not great. The wings were mediocre. And the cheesy bread was a little burnt. As was the pizza. Trying to find something different than papa John's. Well, pizza hut isn't it.
Theresa D
Worst experience ever. We routinely order from this location, as Pizza Hut is my daughter’s favorite. However, we have continually had problems with the manager. Most recently, DeShaun or whatever her name is asked my 71 yr old father with diabetes and half a lung to drive and bring the pizza back to her. This was in response to the pizza being completely charred on arrival. I’m mean pitch black. I unfortunately was out of town. My daughter is too young to drive and my father could not. Deshawna repeatedly hunk up on my father and my daughter. Corporate hung up on me twice when I called from a separate city to rectify. Then they told me an area manager would be back w me within 24 hours. No such call. After the disrespect and vulgar language remarks we opted to never order from Pizza Hut again no matter what location. We used to order at least twice a week and I used to go to high school w a friend whose father owned a Pizza Hut that was run immaculately. Shame. As far as I can say is Pizza Hut can kiss our butts and will never get our business again. Especially w trash managers who disrespect and say vulgar things to the elderly. Dominos is number 1!!!
Great pizza and breadsticks. Great service especially compared to the one in Pyramid Village.
Tracey Shrouder
They took my order, told me to wait 25 minutes and then when I went inside said they could not find the order anywhere. Could not refund me and did not make the pizza. Said he was the only one working and his boss wouldn't answer. Maybe skip this location.
Constance Miller
Will order from the Battleground location by Harris Teeter from here on out. They are nice and friendly and fast with service at the counter. Thanks!!
Julie C.
We ordered on line, when my husband went to get it they didn't have our order. He showed her the on line order but the lady that was waiting on him did not care. We ordered a large with 2 toppings. She finally redid our order but gave us a medium instead..... worst customer service ever
D'Asia J
Just got off the phone with the store manager Jeffrey to inquire about my application to work there. He had an attitude so I hung up. Looks like I’m dodging a bullet. First impressions are a thing, Jeffrey. And I probably won’t be back to this location as a customer either. Not if I have to deal with rudeness for literally no reason.
I am highly disappointed with my interaction at this establishment today. I called place an order and by no surprise, nobody answered, therefore my call was transferred to a call center. I placed my order, for which I needed in a timely manner, and I show up to find out they thought my order was a "prank" due to the large number of pizzas I ordered. At no time was I contacted to review my order although they said they did call. They mentioned they would prepare the pizzas then but as I mentioned, I needed them in a timely manner. This is very frustrating and unprofessional. If you are unable to answer your phone but question the legitimacy of orders taken from your companies call centers-- this needs to be reviewed with corporate and not at the customer's expense. Now, I'm returning to work with no lunch for my colleagues and our lunch break is over.
Service: 1
This location is our favorite Pizza Hut in Greensboro. The location is always clean and the staff is always friendly. We never have any issues with our food. Thank you for the amazing work you all do.
Atmosphere: 5
Food: 5
Service: 5
Do not call this number, it’s someone’s house in Texas. I was billed for a pizza and never received it. This is a scam!
Great food and service! What a pleasant, friendly, and accommodating staff! Try it out if you haven't yet.
Atmosphere: 5
Food: 5
Service: 5
Only complaint is the quality of the pizza I’ve had Pizza Hut from other locations this one tasted under cooked and just plain old
Atmosphere: 3
Food: 3
Service: 4
It was great! We learned that online prices/ coupons/deals can be different than in store. It was a lesson that pinched my purse today, but the service more than made up for it. I'll be ordering online next time.
Atmosphere: 5
Food: 5
Service: 5
The only thing bad was I said light sauce I didn't get it everything else was
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Breadsticks
I ordered a big box a couple weeks ago and did a survey because the breadsticks were so burnt we had to throw them away. The manager emailed and stated if there’s anything they could do, to let him know. I requested at least a coupon for free breadsticks (which I never request, usually the restaurant OFFERS as part of service recovery). I never heard back from management. The past few times I’ve ordered post COVID the food is not always the best, but at least edible. I don’t know how someone can burn breadsticks then place in the box knowing it’s not edible. Maybe the staff is stretched thin, which is understandable. But to order food with essentially a third of the order being burnt is disappointing and a waste of money. Many people complain about the Cone Blvd location, but their staff/management have great service recovery.
The flavor of the pizza was not great. The wings were mediocre. And the cheesy bread was a little burnt. As was the pizza. Trying to find something different than papa John's. Well, pizza hut isn't it.
Worst experience ever. We routinely order from this location, as Pizza Hut is my daughter’s favorite. However, we have continually had problems with the manager. Most recently, DeShaun or whatever her name is asked my 71 yr old father with diabetes and half a lung to drive and bring the pizza back to her. This was in response to the pizza being completely charred on arrival. I’m mean pitch black. I unfortunately was out of town. My daughter is too young to drive and my father could not. Deshawna repeatedly hunk up on my father and my daughter. Corporate hung up on me twice when I called from a separate city to rectify. Then they told me an area manager would be back w me within 24 hours. No such call. After the disrespect and vulgar language remarks we opted to never order from Pizza Hut again no matter what location. We used to order at least twice a week and I used to go to high school w a friend whose father owned a Pizza Hut that was run immaculately. Shame. As far as I can say is Pizza Hut can kiss our butts and will never get our business again. Especially w trash managers who disrespect and say vulgar things to the elderly. Dominos is number 1!!!
Restaurantji Recommends
Great pizza and breadsticks. Great service especially compared to the one in Pyramid Village.
They took my order, told me to wait 25 minutes and then when I went inside said they could not find the order anywhere. Could not refund me and did not make the pizza. Said he was the only one working and his boss wouldn't answer. Maybe skip this location.
Will order from the Battleground location by Harris Teeter from here on out. They are nice and friendly and fast with service at the counter. Thanks!!
We ordered on line, when my husband went to get it they didn't have our order. He showed her the on line order but the lady that was waiting on him did not care. We ordered a large with 2 toppings. She finally redid our order but gave us a medium instead..... worst customer service ever
Just got off the phone with the store manager Jeffrey to inquire about my application to work there. He had an attitude so I hung up. Looks like I’m dodging a bullet. First impressions are a thing, Jeffrey. And I probably won’t be back to this location as a customer either. Not if I have to deal with rudeness for literally no reason.