Salsarita's Fresh Mexican Grill
944 2nd St NE, Hickory
(828) 304-2485
Recent Reviews
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Every thing tastes so fresh and delicious
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Clean Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Nice place for lunch. Be mindful of portion sizes. Dishes are large.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nachos, Steak, Rice & Beans
Don’t order curbside and expect them to bring it out to you! Sat outside over 10 minutes after tapping “I’m here” on the app and then on the email as well. Thought maybe they were busy and needed extra time to complete my order. Eventually I went inside to retrieve my order since they obviously weren’t going to do their jobs. I walk inside to one employee helping one customer at the register. No other employees were dealing with a customer at that time. Someone made my order and knew the time of pickup. Assuming maybe they didn’t hear the notification or whatever the case may be… an order was just sitting there so you’d think someone would check in on it from time to time? No customers in line, it wasn’t packed, so in my opinion there’s no reason one of the several other employees shouldn’t have brought out my order. Got told “my bad, have a good night”. $16 for cold queso, stale and under seasoned chips and to not get the service you paid for is ridiculous
Atmosphere: 2
Food: 3
Service: 1
Most of my wrap was rice the rest of the ingredients were almost missing and it was dumped from a torn wrap into another one and then given to me as a take out.
Food: 2
Service: 1
Dined in. Great, fresh food. Staffing is usually pleasant. Recommended.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Skylar, Russell, and Donna helped me through my first experience at Salsaritas today. They were very pleasant, knowledgeable, and patient! The food is good, service is great, and I'll be returning with my fiance soon.
Atmosphere: 5
Food: 4
Service: 5
I love Salsarita’s in general — the food selection, service, BUT I have a major source of contention for this Hickory Salsarita’s. The prices in the computer do not always match the prices on the menu board — this is FALSE ADVERTISEMENT. I have spoken with management about this, and it has never been resolved. Essentially, they are OVERCHARGING customers and taking advantage of people who don’t notice. This is not fair to the public! Just be aware people if you’re watching your budget.
Here is just one recent example from this location. I eat at many different Salsarita’s regularly. You can see the menu board for kid’s meals has it broken down into 1) cheese, 2) pork/chicken/beef, and 3) steak/shrimp categories. However, if you add lettuce or tomato, the price rings up higher. I questioned this, because I ordered the cheese nachos, but the employee said that allowed “cheese only.” I asked, because that doesn’t apply to adult entrees where you add your toppings, and other Salsarita’s do not charge more. The employee showed me that all the prices for the kid’s meals were actually ‘a little bit different’ in the computer depending on what you ordered (his words). That doesn’t even sound right — there is only one price listed on the menu board.
Pay attention — more and more restaurants are not updating their menus, and you’re actually paying more than you think you are. Those listed prices on the menus influence our purchases and splurges more than we think, and companies can take advantage of that. Imagine, for example: just an extra $1.25 from 75 customers each day for 30 days = $2,812.50. It adds up quickly! Take care, all.
Atmosphere: 5
Food: 4
Service: 5
I just want to know how you got such pleasant and hardworking employees? I closed my business because it became impossible. This place is running how things used to. Sure is nice to see, wish I had seen it earlier on. Happy fpt you all. KEEP THEM!
Atmosphere: 5
Food: 5
Service: 5
Food is always good. We do office catering as well and it's always a hit. Plenty of food when catering and they make sure we have everything we need.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesorito, Taco Salad
Restaurantji Recommends
Everytime I get attended by Genesis, I get the best costumer service ever!!!??
Came in and had a wonderful service!! The girls in the front were super respectful and super helpful. Food was delicious and was super filling. Will be coming back soon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Bowl, Quesorito, Nachos, Burrito Bowl
horrible customer service from employees manager sophia was rude as well and not worth the price.
Great food
Atmosphere: 5
Food: 5
Service: 5
Order beef taco for take out and when I got them home no beef on them, called the restaurant to tell them what happened who ever answered said he remembered the order he knows the meat was put on when I got there he tore the tacos apart looking for the meat he knows was put on them he not one piece of meat after all that they remade the order.
Food: 3
Service: 1
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