They don’t know how to make a simple drink. Like the caramel ribbon crunch it has no
Atmosphere: 1
Food: 1
Service: 1
Jackie Leger
I love it but it's too expensive for me ?
Atmosphere: 5
Food: 5
Service: 5
tabby freeman
Terrible attitudes
Alicia Addington
My daughter and I went in on 12/31/23. We ordered three drinks. An iced latte, and two frozen. We received all three iced. We asked to have the drinks fixed. The lady started making a new drink but used whole milk, my daughter said it was suppose to be oat milk. (She has an allergy). The worker dumped the cup out and started making the drink. I asked for a new cup and she tossed the old cup across the place. We will not be going back there.
Atmosphere: 1
Food: 2
Service: 1
Blaise Boone
I came in on the evening of 11/25 to order coffee with a friend whom I was visiting and hadn’t seen in awhile. They had a line, but four people working behind the counter (I’m an ex target Starbucks barista and that is a lot for a chain as that). The young man was rude when taking my iced coffee order, didn’t wait to ask if I wanted milk or let me ask for it, didn’t put that I wanted the Brown Sugar Sprinkle on my cup so it wasn’t added but I paid for it, and didn’t ask for my name. Then when I go back and try to ask for some heavy cream in a small cup, they take my cup back (which really shouldn’t do that once I’ve taken it, are you servesafe compliant) and then proceed to put too much half and half because they can’t be bothered to ask how much I want or to give me small cup of Heavy Cream that I requested. Very glad to pay for a $5 coffee I ended up hating and didn’t feel comfortable asking to have it remade (which is the Starbucks promise) because of the attitude of all the workers and how it was so inconvenient they were having to make coffee the way people wanted.
Atmosphere: 1
Food: 1
Service: 1
Doug Weaver
Nice and friendly staff. No
Atmosphere: 5
Food: 5
Service: 5
Ang Evans
3 stars because the girl that rang me up was nice. The tall man working today wouldn't sell a cranberry bliss bars tray and said i had to buy each of them individually @ $3.65 each instead of $19 for the tray because he didn't know how to ring it up. No thanks.
Megan Lutz
There is a barista at this store named Lucas who changed my life. I know that it sounds silly but I just lost my mother and his kind words and exceptional customer service made me feel a lot better, I really needed that. What I did not need was the female barista, Kayla, to berate me and laugh in my face. Apparently servicing a grieving customer is “standing around talking” to her. I also saw her yell at Lucas for no apparent reason while he was working and she was on “break” I haven’t seen Lucas at the store in a while and I hope that girls mean words don’t have anything to do with it! -ML
Atmosphere: 5
Food: 5
Service: 3
cassandra rawls
Cheese danish shortage is annoying. After 2 locations in Hickory being out of stock, I am going to make some at home.
Barista was extremely rude. This was my second time visiting this location and both times the employees were rude. I’d rather drive 15 more minutes to the Morganton location where the employees are
Atmosphere: 1
Food: 2
Service: 1
Michael Forbes
Good but kinda expensive for coffee ☕... but everything is expensive now!
Service: 5
Sishi Wu
Note that this Starbucks is in Target, not the location shown in Google Maps (and if you follow Google Maps it takes you to Chuckle Cheese…)
Andrea Pons-Cooper
The employees were extremely slow considering there was a long line. Even when I'm there and there isn't a line. The workers are interested in chatting not doing their job.
Atmosphere: 2
Food: 5
Service: 1
Shiloh Dunlap
Lucas is amazing and so helpful!! but there was this one employee who plays around and just makes himself drinks everytime I’m there which slows it down.
They don’t know how to make a simple drink. Like the caramel ribbon crunch it has no
Atmosphere: 1
Food: 1
Service: 1
I love it but it's too expensive for me ?
Atmosphere: 5
Food: 5
Service: 5
Terrible attitudes
My daughter and I went in on 12/31/23. We ordered three drinks. An iced latte, and two frozen. We received all three iced. We asked to have the drinks fixed. The lady started making a new drink but used whole milk, my daughter said it was suppose to be oat milk. (She has an allergy). The worker dumped the cup out and started making the drink. I asked for a new cup and she tossed the old cup across the place. We will not be going back there.
Atmosphere: 1
Food: 2
Service: 1
I came in on the evening of 11/25 to order coffee with a friend whom I was visiting and hadn’t seen in awhile. They had a line, but four people working behind the counter (I’m an ex target Starbucks barista and that is a lot for a chain as that). The young man was rude when taking my iced coffee order, didn’t wait to ask if I wanted milk or let me ask for it, didn’t put that I wanted the Brown Sugar Sprinkle on my cup so it wasn’t added but I paid for it, and didn’t ask for my name. Then when I go back and try to ask for some heavy cream in a small cup, they take my cup back (which really shouldn’t do that once I’ve taken it, are you servesafe compliant) and then proceed to put too much half and half because they can’t be bothered to ask how much I want or to give me small cup of Heavy Cream that I requested. Very glad to pay for a $5 coffee I ended up hating and didn’t feel comfortable asking to have it remade (which is the Starbucks promise) because of the attitude of all the workers and how it was so inconvenient they were having to make coffee the way people wanted.
Atmosphere: 1
Food: 1
Service: 1
Nice and friendly staff. No
Atmosphere: 5
Food: 5
Service: 5
3 stars because the girl that rang me up was nice. The tall man working today wouldn't sell a cranberry bliss bars tray and said i had to buy each of them individually @ $3.65 each instead of $19 for the tray because he didn't know how to ring it up. No thanks.
There is a barista at this store named Lucas who changed my life. I know that it sounds silly but I just lost my mother and his kind words and exceptional customer service made me feel a lot better, I really needed that. What I did not need was the female barista, Kayla, to berate me and laugh in my face. Apparently servicing a grieving customer is “standing around talking” to her. I also saw her yell at Lucas for no apparent reason while he was working and she was on “break” I haven’t seen Lucas at the store in a while and I hope that girls mean words don’t have anything to do with it! -ML
Atmosphere: 5
Food: 5
Service: 3
Cheese danish shortage is annoying. After 2 locations in Hickory being out of stock, I am going to make some at home.
Atmosphere: 5
Food: 5
Service: 5
First time at this location and I loved
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Barista was extremely rude. This was my second time visiting this location and both times the employees were rude. I’d rather drive 15 more minutes to the Morganton location where the employees are
Atmosphere: 1
Food: 2
Service: 1
Good but kinda expensive for coffee ☕... but everything is expensive now!
Service: 5
Note that this Starbucks is in Target, not the location shown in Google Maps (and if you follow Google Maps it takes you to Chuckle Cheese…)
The employees were extremely slow considering there was a long line. Even when I'm there and there isn't a line. The workers are interested in chatting not doing their job.
Atmosphere: 2
Food: 5
Service: 1
Lucas is amazing and so helpful!! but there was this one employee who plays around and just makes himself drinks everytime I’m there which slows it down.