Not sure why my GF was called at 12:30AM waking both of us up with no explanation but do better that’s absolutely ridiculous. I know she got a call from some sleep deprived employee here because a simple google search of the number brought this sorry 3.6 star reviewed Taco Bell up. Is there nothing better to do than call random people in the middle of the night?
Britt Rudisill
I can't say enough good things about the To closing employees. I barely made it to the location five ten minutes before they closed. Despite being a last minute order, They were so friendly. Typically i receive attitude from employees that close to time to go home. I wish that I would have caught the young man's name as well as the young lady that we're working. They should receive some type of compensation for their Outstanding customer service.
Atmosphere: 5
Food: 3
Service: 5
Sarah
This is the best Taco Bell, that I have been to in years!!! I went through late, the night we had the snow storm and ordered the 90’s Style Gordita and a hard shell tacos/pico to Gallo. Everything was perfect!! I would highly recommend this location
Stephanie Stafford
Once again they screwed up! They refused me service to fix it! I am done! I ordered black beans instead of chicken and guess what...it was chicken!
Atmosphere: 1
Food: 1
Service: 1
Beth Ledbetter
If I could give no stars I would. This location is ridiculously slow. No matter if you go inside, place a pick up order, or order through the drive through. I have currently been sitting in the drive through for 24 minutes and if I hadn’t already paid (mobile order), I would’ve left a long time ago. They say they’re short staffed… I get it, but management needs to look into fixing this everlasting problem!
Parking: Parking lot is terrible. If you park and they have a drive through line, you’re stuck!
Service: 1
Rebecca Lunsford
They are lazy and will rip you off! Didn't get what I ordered and wouldn't change the price when what I ordered wasn't that price!! Don't come here, i know I won't be and glad it's not my local one!!!!
Atmosphere: 1
Food: 1
Service: 1
willie kent
My grandson loves this place it's always good food and always fresh
Atmosphere: 5
Food: 5
Service: 5
Jessica McCrary
They needed to get my order right. If I weren't in a hurry, I would've gone back to have it fixed.
Atmosphere: 3
Food: 3
Service: 3
DM Hawkins
So you're telling me that we have to order at a computer. Pay the same price for food as the company saves money. And employees lock bathrooms, so you can't use them after you've done drop money in the business
Absolutely awful experience, not the food, not the kind young gentleman taking my order, but the lady from the kitchen who ran up to the front when I so much as mentioned wanting to add something to my order and started yelling at my kids and I, and slammed the window. I then called in after leaving , wanting to speak to the manager about how she shouldnt act like that especially infront of children… come to find out she is the manager. She then proceeded to tell me that she’s 21 years old and what do I expect, to call corporate if I had an issue. Well I expect much more coming from a manager. Period. Be better.
Atmosphere: 1
Food: 1
Service: 1
Iulani fernandez
I came here around 7:20 -7:35 pm on 8/29/24. Ordered through drive through . I ordered a chicken quesadilla with Extra spicy jalepeno sauce . The drive through lady specifically asked me if I wanted the sauce on the side or on it and I told her on the food . After I left drive through I realized there was NO sauce even though the quesadilla comes with that sauce I always ask for extra . I wasn’t mad at all but I went inside with the food and after I told them there was no sauce , there was a very nasty girl in the kitchen that said she’s giving me the sauce on the side s I said I prefer for it to be on it . She said with an attitude to the drive through girl to throw my food away if I want it remade . I didn’t have an issue but she was very rude about it . She then proceeded to talk aloud saying “ LOOK EXTRA SAUCE “ in a mocking manner . I then said out loud of you think I’m lying you can just check the quesadilla you just tossed out . The tall man in the kitchen gave me my food and I told him I’m not lying and he nodded his head and basically apologized on behalf of the nasty lady with the Attitude. I come here all the time this is actually my preferred Taco Bell in town . I got attitude for a mistake on her behalf . Terrible customer service . Whoever that women is needs to not work there .
Service: 1
Christopher Gemmell
It smells like cat piss
Atmosphere: 1
Food: 4
Service: 2
Deidre Keller
Placed a mobile order and everything was exactly to order. The employee at the window was really nice and friendly.
Would give ZERO stars if possible. Served by Johnathan R. Ordered jalapeño ranch fries, came with nothing but cheese, beef and ranch. Was not offered which protein I wanted. No pico, sour cream, jalapeños. Lid was not on container, fell out of bag when handed to me. Picked up out the bag for the photo. Employee asked what sauces I would like after I finished paying. I responded “Diablo and can I have extra avocado crema” received the response “it comes with one.” Proceeded to repeat myself and ask “can I get an extra one” charged me 21¢ for sauce, but messed up the rest of my order. Packaged chips at the bottom of the bag, received them all crushed, can’t eat crumbs as nachos. If you’re going to be high at work, at least make sure you can do your job how it’s supposed to be. I’ve worked in restaurants, managed one, I would never serve a guest this food, especially wouldn’t put an open bag of chips UNDER every item even the fries…. Will not return to this location, now drive to other locations 15 minutes away, instead of the one 2 minutes from my house, if I ever do decide to return at all.
Love Taco Bell!!
Atmosphere: 5
Food: 5
Service: 5
Not sure why my GF was called at 12:30AM waking both of us up with no explanation but do better that’s absolutely ridiculous. I know she got a call from some sleep deprived employee here because a simple google search of the number brought this sorry 3.6 star reviewed Taco Bell up. Is there nothing better to do than call random people in the middle of the night?
I can't say enough good things about the To closing employees. I barely made it to the location five ten minutes before they closed. Despite being a last minute order, They were so friendly. Typically i receive attitude from employees that close to time to go home. I wish that I would have caught the young man's name as well as the young lady that we're working. They should receive some type of compensation for their Outstanding customer service.
Atmosphere: 5
Food: 3
Service: 5
This is the best Taco Bell, that I have been to in years!!! I went through late, the night we had the snow storm and ordered the 90’s Style Gordita and a hard shell tacos/pico to Gallo. Everything was perfect!! I would highly recommend this location
Once again they screwed up! They refused me service to fix it! I am done! I ordered black beans instead of chicken and guess what...it was chicken!
Atmosphere: 1
Food: 1
Service: 1
If I could give no stars I would. This location is ridiculously slow. No matter if you go inside, place a pick up order, or order through the drive through. I have currently been sitting in the drive through for 24 minutes and if I hadn’t already paid (mobile order), I would’ve left a long time ago. They say they’re short staffed… I get it, but management needs to look into fixing this everlasting problem!
Parking: Parking lot is terrible. If you park and they have a drive through line, you’re stuck!
Service: 1
They are lazy and will rip you off! Didn't get what I ordered and wouldn't change the price when what I ordered wasn't that price!! Don't come here, i know I won't be and glad it's not my local one!!!!
Atmosphere: 1
Food: 1
Service: 1
My grandson loves this place it's always good food and always fresh
Atmosphere: 5
Food: 5
Service: 5
They needed to get my order right. If I weren't in a hurry, I would've gone back to have it fixed.
Atmosphere: 3
Food: 3
Service: 3
So you're telling me that we have to order at a computer. Pay the same price for food as the company saves money. And employees lock bathrooms, so you can't use them after you've done drop money in the business
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Absolutely awful experience, not the food, not the kind young gentleman taking my order, but the lady from the kitchen who ran up to the front when I so much as mentioned wanting to add something to my order and started yelling at my kids and I, and slammed the window. I then called in after leaving , wanting to speak to the manager about how she shouldnt act like that especially infront of children… come to find out she is the manager. She then proceeded to tell me that she’s 21 years old and what do I expect, to call corporate if I had an issue. Well I expect much more coming from a manager. Period. Be better.
Atmosphere: 1
Food: 1
Service: 1
I came here around 7:20 -7:35 pm on 8/29/24. Ordered through drive through . I ordered a chicken quesadilla with Extra spicy jalepeno sauce . The drive through lady specifically asked me if I wanted the sauce on the side or on it and I told her on the food . After I left drive through I realized there was NO sauce even though the quesadilla comes with that sauce I always ask for extra . I wasn’t mad at all but I went inside with the food and after I told them there was no sauce , there was a very nasty girl in the kitchen that said she’s giving me the sauce on the side s I said I prefer for it to be on it . She said with an attitude to the drive through girl to throw my food away if I want it remade . I didn’t have an issue but she was very rude about it . She then proceeded to talk aloud saying “ LOOK EXTRA SAUCE “ in a mocking manner . I then said out loud of you think I’m lying you can just check the quesadilla you just tossed out . The tall man in the kitchen gave me my food and I told him I’m not lying and he nodded his head and basically apologized on behalf of the nasty lady with the Attitude. I come here all the time this is actually my preferred Taco Bell in town . I got attitude for a mistake on her behalf . Terrible customer service . Whoever that women is needs to not work there .
Service: 1
It smells like cat piss
Atmosphere: 1
Food: 4
Service: 2
Placed a mobile order and everything was exactly to order. The employee at the window was really nice and friendly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cinnamon Twists, Nacho Fries, Nachos
Would give ZERO stars if possible. Served by Johnathan R. Ordered jalapeño ranch fries, came with nothing but cheese, beef and ranch. Was not offered which protein I wanted. No pico, sour cream, jalapeños. Lid was not on container, fell out of bag when handed to me. Picked up out the bag for the photo. Employee asked what sauces I would like after I finished paying. I responded “Diablo and can I have extra avocado crema” received the response “it comes with one.” Proceeded to repeat myself and ask “can I get an extra one” charged me 21¢ for sauce, but messed up the rest of my order. Packaged chips at the bottom of the bag, received them all crushed, can’t eat crumbs as nachos. If you’re going to be high at work, at least make sure you can do your job how it’s supposed to be. I’ve worked in restaurants, managed one, I would never serve a guest this food, especially wouldn’t put an open bag of chips UNDER every item even the fries…. Will not return to this location, now drive to other locations 15 minutes away, instead of the one 2 minutes from my house, if I ever do decide to return at all.
Atmosphere: 1
Food: 1
Service: 1
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