Not mean but not friendly. Refused early morning discount when asked. Was under the impression all Tropical Smoothies offered this. Smoothies were great though!!
Atmosphere: 3
Food: 3
Service: 3
Yari Cardoza
My first time going and I loved it, I bought the Berry yogurt bowl mix, it fascinated me, the hummus wrap was amazing, I'm not a big coffee lover but the mocha smoothie, omg, I loved it, they have many options for eat healthy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Veggie
Caroline Davison
Ashley is a great employee! Always smiling and so very helpful!
Atmosphere: 5
Food: 5
Service: 5
Anikó Molnár
Today I found pieces of lettuce in my acacia bowl. My daughter can't eat bananas and berries, but they put it in and we asked them not to. We both missed the coconut. This is not the first time that there was a problem with the order. I do not recommend this place to anyone.
Food: 1
Service: 1
Sheppard Wilkerson
I went to the Holly Springs Tropical smoothie the other week and ordered a kiwi quencher. This was recommended by Ashley, the girl working the counter. I loved it, probably the best drink I've had in a hot a second. Ashely was super kind and seemed like a very caring and compassionate person. I had a short conversation with her before I left. I'm definitely going to go and grab another drink and maybe talk with her again soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
PJ The Reptile Model
My smoothie tasted like straight tap water.Upon arrival, the manager decided to confront the cashier about an email she received to talk to the cashier. Unprofessional, because the cashier couldn't focus after that announcement.The person making the smoothies was a very new employee and apparently already making sure she saves the company money by making the smoothie with very little ingredients but a bunch of water.Nope, not a fan. The one in Fayetteville is 100% better.
Atmosphere: 2
Food: 1
Service: 1
Mary Go
I had such an amazing experience, Amaya was amazing she’s so warm and welcoming. SHE SOOO SWEET ? she’s amazing love her tons
Joseph McShea
It says online that they have curbside pickup, but they don't. When we arrived, my wife called to ask if they could bring it out to us since we just came from the pool and don't have shoes on. The guy who answered the phone said he would bring it to the door for us. I stood by the door for half an hour but he never brought it, even when there were no customers. Eventually I just walked in without shoes on and got it myself
M Anderson
Kinda chunky I wish they blend it a little more. Good customer service!Overall I would go here again!
Michael Cooke
I have ordered the Baja wrap consistently over the past two years. The last two months when eating the wrap, it was half frozen. I called to let them know and the person who answered did not attempt to resolve the issue. We ordered it a couple more times with the same result. I don't think the pressing machine is working correctly so the issue has not been resolved so we just don't order wraps from their anymore.
smoothie was good. the buffalo chicken wrap tho?? wasnt even cut all the way, it was cold, had WAY too much buffalo sauce. almost vomited.
Elise Jaffe
This is my favorite local spot to grab a smoothie! I've been to other Tropical Smoothie cafes before but this one by far has the best serivce.
Josh Coello
I have been a loyal customer of this location since I moved here in 2018 and although there were a few mishaps along the way they were addressed without any issues. It seems like the quality of the smoothies have gone downhill tremendously.I ordered a smoothie online and when I picked it up it was very chunky so I went to the register and watched 3 different employees walk past me with no acknowledgment. After someone came to the register I explained the problem and she fixed my smoothie but obviously didn’t read the ticket because she forgot to add the Splenda.Following day I ordered a smoothie online and when I came in to pick it up the girl noticed it was chunky so she put more water in it and blended it again when she poured and filled the cup she threw the rest away (which was almost another smoothie). She put the top on and placed it with the to go orders. After I picked it up I had to wipe the smoothie off of the side of the cup and tasted it and it was completely watered down by all of the water and or ice she added.
Dan Aikey
We had the chance to stop in last week during a trip to the area. The staff was extremely polite and took the time to listen and talk to my wife about her special requests due to her dietary needs.Service was fast and the restaurant was clean, always a plus when visiting a new spot in an unfamiliar area!
Gail Sheffer
Great town food was prepared quickly delish! appreciate kind staff. Will definitely be back for more food and smoothies. Employees very happy to provide great food and excellent service. Thank you ladies!
Not mean but not friendly. Refused early morning discount when asked. Was under the impression all Tropical Smoothies offered this. Smoothies were great though!!
Atmosphere: 3
Food: 3
Service: 3
My first time going and I loved it, I bought the Berry yogurt bowl mix, it fascinated me, the hummus wrap was amazing, I'm not a big coffee lover but the mocha smoothie, omg, I loved it, they have many options for eat healthy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hummus Veggie
Ashley is a great employee! Always smiling and so very helpful!
Atmosphere: 5
Food: 5
Service: 5
Today I found pieces of lettuce in my acacia bowl. My daughter can't eat bananas and berries, but they put it in and we asked them not to. We both missed the coconut. This is not the first time that there was a problem with the order. I do not recommend this place to anyone.
Food: 1
Service: 1
I went to the Holly Springs Tropical smoothie the other week and ordered a kiwi quencher. This was recommended by Ashley, the girl working the counter. I loved it, probably the best drink I've had in a hot a second. Ashely was super kind and seemed like a very caring and compassionate person. I had a short conversation with her before I left. I'm definitely going to go and grab another drink and maybe talk with her again soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
My smoothie tasted like straight tap water.Upon arrival, the manager decided to confront the cashier about an email she received to talk to the cashier. Unprofessional, because the cashier couldn't focus after that announcement.The person making the smoothies was a very new employee and apparently already making sure she saves the company money by making the smoothie with very little ingredients but a bunch of water.Nope, not a fan. The one in Fayetteville is 100% better.
Atmosphere: 2
Food: 1
Service: 1
I had such an amazing experience, Amaya was amazing she’s so warm and welcoming. SHE SOOO SWEET ? she’s amazing love her tons
It says online that they have curbside pickup, but they don't. When we arrived, my wife called to ask if they could bring it out to us since we just came from the pool and don't have shoes on. The guy who answered the phone said he would bring it to the door for us. I stood by the door for half an hour but he never brought it, even when there were no customers. Eventually I just walked in without shoes on and got it myself
Kinda chunky I wish they blend it a little more. Good customer service!Overall I would go here again!
I have ordered the Baja wrap consistently over the past two years. The last two months when eating the wrap, it was half frozen. I called to let them know and the person who answered did not attempt to resolve the issue. We ordered it a couple more times with the same result. I don't think the pressing machine is working correctly so the issue has not been resolved so we just don't order wraps from their anymore.
Restaurantji Recommends
smoothie was good. the buffalo chicken wrap tho?? wasnt even cut all the way, it was cold, had WAY too much buffalo sauce. almost vomited.
This is my favorite local spot to grab a smoothie! I've been to other Tropical Smoothie cafes before but this one by far has the best serivce.
I have been a loyal customer of this location since I moved here in 2018 and although there were a few mishaps along the way they were addressed without any issues. It seems like the quality of the smoothies have gone downhill tremendously.I ordered a smoothie online and when I picked it up it was very chunky so I went to the register and watched 3 different employees walk past me with no acknowledgment. After someone came to the register I explained the problem and she fixed my smoothie but obviously didn’t read the ticket because she forgot to add the Splenda.Following day I ordered a smoothie online and when I came in to pick it up the girl noticed it was chunky so she put more water in it and blended it again when she poured and filled the cup she threw the rest away (which was almost another smoothie). She put the top on and placed it with the to go orders. After I picked it up I had to wipe the smoothie off of the side of the cup and tasted it and it was completely watered down by all of the water and or ice she added.
We had the chance to stop in last week during a trip to the area. The staff was extremely polite and took the time to listen and talk to my wife about her special requests due to her dietary needs.Service was fast and the restaurant was clean, always a plus when visiting a new spot in an unfamiliar area!
Great town food was prepared quickly delish! appreciate kind staff. Will definitely be back for more food and smoothies. Employees very happy to provide great food and excellent service. Thank you ladies!