Dunkin'

4605 Hylas Ln, Huntersville
(704) 727-5349

Recent Reviews

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Jennifer Magdalena

Staff is always friendly and helpful 🙂

Atmosphere: 5

Food: 5

Service: 5

FJ

This is the bacon egg and cheese bagel. The bagel was not toasted, the cheese was cold and the bacon was borderline charred with pieces of it spread randomly. This is not acceptable.

Atmosphere: 3

Food: 1

Service: 2

The voice of the city

I visited this Dunkin Donuts location with a friend. There were no customers in the store, but the cashier, a young light-skinned girl named Erick (name stated on the receipt), was rude to us. I didn't even order a drink; we just left after my friend got his drink. Erick definitely has terrible people skills.

Atmosphere: 1

Food: 1

Service: 1

Shanice W

I think this is the highest I ever gave at Dunkin' donuts. For at least this Sunday they had they're game on and served with a smile. 🧡💙

Atmosphere: 4

Food: 4

Service: 5

Becky Miller

Morgan is a sweet young lady. She is always helpful and always providing great customer service. This location is lucky to have her.
My iced coffees are great too 😋

Atmosphere: 5

Food: 5

Service: 5

Trisha Secord

The food at this location was some of the best Dunkin food I've had! The manager Michelle was incredibly helpful in telling me how to manage an issue I had at a previous store that I had not heard back on after a week and was very kind and friendly. She even addressed the music volume being somewhat excessive before I even mentioned it. The store is clean and well card for and the employees were kind and efficient upon my arrival. I have one significant complaint that changed this from a 5 star to a 4 star review. The sign on the door and the online information all say the store is open until 8pm. At 7:10 I was told that the lobby closes at 7:30. There is nothing to indicate this anywhere as the door says they are open to 8pm as well as the online information. At 7:13 the lights were turned off on me while I was frantically trying to upload the homework assignment I was in the lobby to work on. So, not only did I lose 30 minutes of expected work time, but they turned the lights off on a customer. When I brought it to their attention, they turned them back on for me, but that should not occur. I will come back because the product is good here, but the rush to the day's end for the closing employees today show the customer is an afterthought once the food is delivered.

Atmosphere: 4

Food: 5

Service: 3

Kelly

The black lady with glasses wearing a hair scarf bandana is so rude. I don’t have her name but she is usually there in the afternoons.
For the second time in a row she does not say Hi or reply back when we tell her Thank you. She should get a job somewhere else if she’s not going to greet customers the way they greet her at the very least.
If you hate your job so much go find a new one.

Atmosphere: 1

Food: 3

Service: 1

Edward

I only got a coffee but i was attended and had my coffee in my hand all within 5 minutes of me stepping inside the store! Fast service considering they had a quite a few cars in the drive through line!

Atmosphere: 5

Food: 4

Service: 5

_Makayladanielle

Learn how to cook bacon properly and not burn it….

Atmosphere: 2

Food: 2

Service: 2

byron Herm

I think they fill the iced Coffe up half way with water before putting anything else in here this location SUCKS

Brian Herrick

I think they fill the iced Coffe up half way with water before putting anything else in here this location SUCKS

Rachel Clark

This location is absolutely terrible. Drinks are made inconsistent, drive thru is so slow. I got a croissant and there was a long black hair in it. Had to stop coming to this location all together sadly.

Atmosphere: 1

Food: 2

Service: 1

Mason Marino

Ordered a latte again - basically got a cup of steamed milk with a dash of coffee flavor. 3rd time this has happened here

tiberium51

Been going to this location for a while and while the staff is friendly the food/coffee is consistently not made correctly often times the iced coffee is so bitter and burnt it is not drinkable. I was just at the location a few minutes ago and ordered a bagel and cream cheese and this is what I got.

Jessy Harker

Come here two times a week and it’s been pretty good today, got a coffee and it was the most disgusting thing.

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