Guy at drive thru register with hand tattoos was rude and couldn’t even greet or crack a smile. The screening for employees must be poor here
Atmosphere: 1
Food: 1
Service: 1
arlene thompson
Great customer service, clean.
Atmosphere: 5
Food: 5
Service: 5
Max Reynolds
Usually this location is great. Today I ordered a mobile order and when I got to the location my coffee wasn't even started and the barista was chatting with one of her friends while my ticket was on the counter.
Atmosphere: 3
Food: 4
Service: 3
Jessica Miller
I bought Munchkins at Dunkin’ Donuts today, and they were so fresh they practically melted in my mouth. Today was definitely a lucky day!
Atmosphere: 5
Food: 5
Service: 5
Nora Parker
Great service and fresh donuts!
Atmosphere: 5
Food: 5
Service: 5
Nia P
Absolutely TERRIBLE customer service. Ordered a bacon avocado toast at 7 am. Got home there’s no bacon. We live quite a bit away from this location. So I called, no answer. When I had a free minute from my work schedule I drove over at 10:30. Told the young man at the window with the colorful hair that my order is missing bacon. He asked if I just ordered it, I said no it was at 7 this morning. He then looks at the time and says…. I have to ask my manager if we can remake it?? Excuse me? IF??? I paid for bacon I expect bacon. He comes back with the sandwich. Hands it to me with an attitude and no one ever apologized. Idk if they think people like wasting time but I don’t. And not sure how hard it is to give a customer what they paid for. And at the very LEAST offer an apology for 1. Ruining my breakfast and 2 wasting my time and expense gas!
Atmosphere: 1
Food: 1
Service: 1
B C
Rolled in for my 6pm decaf ice coffee with cream and Stevia. It did not disappoint. Great customer service from the window lady, and tasty brew. 10 outta 10. I would recommend.
Atmosphere: 5
Food: 5
Service: 5
James R Hustle Comedy
The Only reason they getting a 5 stars is Morgan. She's the best worker there by FAR and she needs a raise expeditiously... Hell make her the GM.
Atmosphere: 5
Food: 5
Service: 5
Alvin Person (GameTimeMidway)
DOORDASH REVIEW:
Although I have ordered from here before this is a doordash review.
It was a hot day so walking into this establishment felt refreshing as it was a bit cooler. The staff greeted me when I walked in and that was pleasant because not most establishments do that, oddly enough.
My order was not ready but they gave me an approximate time which was almost right on cue. They kept me updated after the status of my order and I heard them communicating amongst one another to make sure that I got my order and a timely fashion.
As a visiting patron I believe that your service will be prompt and you will be attended to with respect by the staff.
It's a franchise establishment so everyone pretty much knows the menu. And what they have to offer. The food is what you would expect from the average Dunkin' donuts so not much to compliment on there.
All in all, if you are into donuts and coffee and snackeries like such, I would recommend giving them a try at this location.
This is the bacon egg and cheese bagel. The bagel was not toasted, the cheese was cold and the bacon was borderline charred with pieces of it spread randomly. This is not acceptable.
Atmosphere: 3
Food: 1
Service: 2
The voice of the city
I visited this Dunkin Donuts location with a friend. There were no customers in the store, but the cashier, a young light-skinned girl named Erick (name stated on the receipt), was rude to us. I didn't even order a drink; we just left after my friend got his drink. Erick definitely has terrible people skills.
Atmosphere: 1
Food: 1
Service: 1
Shanice W
I think this is the highest I ever gave at Dunkin' donuts. For at least this Sunday they had they're game on and served with a smile. 🧡💙
Atmosphere: 4
Food: 4
Service: 5
Becky Miller
Morgan is a sweet young lady. She is always helpful and always providing great customer service. This location is lucky to have her. My iced coffees are great too 😋
Atmosphere: 5
Food: 5
Service: 5
Trisha Secord
The food at this location was some of the best Dunkin food I've had! The manager Michelle was incredibly helpful in telling me how to manage an issue I had at a previous store that I had not heard back on after a week and was very kind and friendly. She even addressed the music volume being somewhat excessive before I even mentioned it. The store is clean and well card for and the employees were kind and efficient upon my arrival. I have one significant complaint that changed this from a 5 star to a 4 star review. The sign on the door and the online information all say the store is open until 8pm. At 7:10 I was told that the lobby closes at 7:30. There is nothing to indicate this anywhere as the door says they are open to 8pm as well as the online information. At 7:13 the lights were turned off on me while I was frantically trying to upload the homework assignment I was in the lobby to work on. So, not only did I lose 30 minutes of expected work time, but they turned the lights off on a customer. When I brought it to their attention, they turned them back on for me, but that should not occur. I will come back because the product is good here, but the rush to the day's end for the closing employees today show the customer is an afterthought once the food is delivered.
Guy at drive thru register with hand tattoos was rude and couldn’t even greet or crack a smile. The screening for employees must be poor here
Atmosphere: 1
Food: 1
Service: 1
Great customer service, clean.
Atmosphere: 5
Food: 5
Service: 5
Usually this location is great. Today I ordered a mobile order and when I got to the location my coffee wasn't even started and the barista was chatting with one of her friends while my ticket was on the counter.
Atmosphere: 3
Food: 4
Service: 3
I bought Munchkins at Dunkin’ Donuts today, and they were so fresh they practically melted in my mouth. Today was definitely a lucky day!
Atmosphere: 5
Food: 5
Service: 5
Great service and fresh donuts!
Atmosphere: 5
Food: 5
Service: 5
Absolutely TERRIBLE customer service. Ordered a bacon avocado toast at 7 am. Got home there’s no bacon. We live quite a bit away from this location. So I called, no answer. When I had a free minute from my work schedule I drove over at 10:30. Told the young man at the window with the colorful hair that my order is missing bacon. He asked if I just ordered it, I said no it was at 7 this morning. He then looks at the time and says…. I have to ask my manager if we can remake it?? Excuse me? IF??? I paid for bacon I expect bacon. He comes back with the sandwich. Hands it to me with an attitude and no one ever apologized. Idk if they think people like wasting time but I don’t. And not sure how hard it is to give a customer what they paid for. And at the very LEAST offer an apology for 1. Ruining my breakfast and 2 wasting my time and expense gas!
Atmosphere: 1
Food: 1
Service: 1
Rolled in for my 6pm decaf ice coffee with cream and Stevia. It did not disappoint. Great customer service from the window lady, and tasty brew. 10 outta 10. I would recommend.
Atmosphere: 5
Food: 5
Service: 5
The Only reason they getting a 5 stars is Morgan. She's the best worker there by FAR and she needs a raise expeditiously... Hell make her the GM.
Atmosphere: 5
Food: 5
Service: 5
DOORDASH REVIEW:
Although I have ordered from here before this is a doordash review.
It was a hot day so walking into this establishment felt refreshing as it was a bit cooler. The staff greeted me when I walked in and that was pleasant because not most establishments do that, oddly enough.
My order was not ready but they gave me an approximate time which was almost right on cue. They kept me updated after the status of my order and I heard them communicating amongst one another to make sure that I got my order and a timely fashion.
As a visiting patron I believe that your service will be prompt and you will be attended to with respect by the staff.
It's a franchise establishment so everyone pretty much knows the menu. And what they have to offer. The food is what you would expect from the average Dunkin' donuts so not much to compliment on there.
All in all, if you are into donuts and coffee and snackeries like such, I would recommend giving them a try at this location.
Atmosphere: 5
Food: 4
Service: 4
Staff is always friendly and helpful 🙂
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the bacon egg and cheese bagel. The bagel was not toasted, the cheese was cold and the bacon was borderline charred with pieces of it spread randomly. This is not acceptable.
Atmosphere: 3
Food: 1
Service: 2
I visited this Dunkin Donuts location with a friend. There were no customers in the store, but the cashier, a young light-skinned girl named Erick (name stated on the receipt), was rude to us. I didn't even order a drink; we just left after my friend got his drink. Erick definitely has terrible people skills.
Atmosphere: 1
Food: 1
Service: 1
I think this is the highest I ever gave at Dunkin' donuts. For at least this Sunday they had they're game on and served with a smile. 🧡💙
Atmosphere: 4
Food: 4
Service: 5
Morgan is a sweet young lady. She is always helpful and always providing great customer service. This location is lucky to have her.
My iced coffees are great too 😋
Atmosphere: 5
Food: 5
Service: 5
The food at this location was some of the best Dunkin food I've had! The manager Michelle was incredibly helpful in telling me how to manage an issue I had at a previous store that I had not heard back on after a week and was very kind and friendly. She even addressed the music volume being somewhat excessive before I even mentioned it. The store is clean and well card for and the employees were kind and efficient upon my arrival. I have one significant complaint that changed this from a 5 star to a 4 star review. The sign on the door and the online information all say the store is open until 8pm. At 7:10 I was told that the lobby closes at 7:30. There is nothing to indicate this anywhere as the door says they are open to 8pm as well as the online information. At 7:13 the lights were turned off on me while I was frantically trying to upload the homework assignment I was in the lobby to work on. So, not only did I lose 30 minutes of expected work time, but they turned the lights off on a customer. When I brought it to their attention, they turned them back on for me, but that should not occur. I will come back because the product is good here, but the rush to the day's end for the closing employees today show the customer is an afterthought once the food is delivered.
Atmosphere: 4
Food: 5
Service: 3
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