Jimmy John's

GIRLS in front are unprofessional, food was not up to par very sloppy, didn’t get a chance to say my customer order. Not Happy. 1/18/25

Atmosphere: 1

Food: 1

Service: 1

I feel like they were racist. We came in ordered Tiffany was very helpful but the lady making the sandwiches looked like she didnt want to answer the question. We could’ve did without the rolling of her eyes and throwing our food on the counter with no bag terrible never coming here again.

Atmosphere: 3

Food: 3

Service: 1

The rudest people ever!!! Nobody even acknowledged me being there after standing 10 minutes. The cashier kept scratching his head never washed him hands but put on gloves to make food. I had to ask them for help. My order was wrong!!! They suck! I will never return.

Atmosphere: 1

Food: 1

Service: 1

I love Jimmy John’s! But I will NOT go to this location anymore. It’s not the first time I’ve had a so/so experience, but today was by far the worst. If I would have had the time, I would have went back and returned my sandwich. I got a veggie #6 and they served the entire thing with completely rotten lettuce and spoiled guacamole! I was so hungry that I picked off all the lettuce and avocado from half the sandwich and ate a few bites, which I regret, because I ended up having stomach pain the rest do the day. I wanted to go back and ask the kids working there which one of them would want to eat my rotten sandwich!? I couldn’t believe they would make someone a sandwich like that and make them pay for it.
Honestly, the pictures make it look better than it actually was. I will stick with the Cornelius location from now on.
I hope this helps the owner to not lose more customers in the future.

Update: Thank you for the response from the store.

Food: 1

Service: 1

I ordered a number nine with extra mayo. They did not use the mayo scoop on my sandwich and ended up being dry.

Atmosphere: 5

Food: 1

Service: 5

I’ve eaten at Jimmy John’s all over Florida, all over North Carolina, all over Ohio, a this is by far the best one I’ve ever been to!!!! The employees that work there are super nice and everything is so clean, my subs are always made great, they are always smiling and asking how my day is! I love these people, they are so nice!!! But Jimmy John’s corporate I need yall to bring back the kickin ranch!!! The jalapeño ranch is alright but no where near as good as the kickin ranch! I know this store can’t change it but maybe corporate will see my review. Anyways I love Jimmy John’s! East coast Italian is my go to! Stop by here and you won’t regret it!

Atmosphere: 5

Food: 5

Service: 5

Very happy with the subs! 3 in all fast and polite service. Clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Sick. Unimaginable. I’m speechless. I just ate the best sandwich of my life at this clean and friendly restaurant. Thanks everyone !

Atmosphere: 5

Food: 5

Service: 5

Never had a bad sandwich yet from this location and great service. They welcome you when you walk in and always thank you when you leave.

These guys rock and the food is great!

Atmosphere: 5

Food: 5

Service: 5

Food is terrible and they don’t know how to put a gift card.

Atmosphere: 1

Food: 1

Service: 1

You need to improve training. We ordered a full sub with mustard on HALF. This is possible at Subway, Jersey Mike’s and all sun shops including other Jimmy John’s locations. The employee made the sub and put mustard on the whole thing. When asked for it to be fixed we were told we had to buy another sub. Huge fail in customer service. 4 different employees said it couldn’t be fixed. It was thrown out.

Atmosphere: 1

Food: 1

Service: 1

Love that you can come & buy just a French bread loaf for $2! Very convenient!

Beach Club is the greatest sandwich.

Nice staff.