Customers` Favorites
Customers` Favorites
“A shoutout to Virgil and Savannah: We had an outstanding experience last week at this restaurant! We were a party of 10 and had the most amazing server who was definitely on her game. Everything went effortless and the food was delicious! Before our arrival I had spoken with Virgil who was so personable, professional and who clearly understood what I was requesting. He handled my request with such care, I am still in awe. Thank you Vergil and Savannah for making this special occasion even more special!“
Customers` Favorites
“Enjoyed a wonderful evening at your location with my husband a couple of weeks ago. Our server was Tatiana, she was professional yet warm and was knowledgeable without being over bearing, appreciated her input regarding our meal and beverage. Service was great, dinner delicious,we'll definitely be back.“
Customers` Favorites
“Thank you to Peninsula Prime for an amazing evening last night. We hosted our company Christmas party there and they did an outstanding job. The food and staff were amazing. Thank you again for making our night perfect for our entire team!“
Customers` Favorites
“My friend Maria Haughton Robersonintroduced me to this place YEARS ago, and I can't stop coming back! Faith Amigo-Choplin and Wes Choplin keep doing what you're doing! We LOVE bringing our friends here as we did last night!“
Customers` Favorites
“I am extremely satisfied and happy with the attention that Phil (Felipe) gave me, they should have more employees like him, his kindness, his attention, his concern for us that everything was fine, I loved it, I hope to come back here and meet him again“
Customers` Favorites
“Our server was outstanding 😘“
Customers` Favorites
“We Had A Party Of 10. We Called Ahead For The Call Ahead Seating. Our Time Was For 4:50. We Arrived In Time. We Had A Few Running Behind About 15 Minutes. We Had Reese/Reece as our server tonight. She Was Very Understanding With The Delay. She Took An Appetizer Order & Brought Us Our Beverages. At That Point The Rest Of The Party Had Arrived. She Allotted Them Time To Read The Menu A Few Minutes, When She Returned, We Placed Our Orders. She Was Very Honest About The Beverage Questions My Brothers Had. She Was Very Helpful With Explaining To Us Our SideOptions. The Food Came To The Table Piping Hot, Fresh Off The Grill. Everything Was Prepared As Requested. It Was Delicious!! The Service Was Impeccable!! Reese Was AMAZING!
Sometimes You Have Hiccups When A New Establishment Just Opens Up. We Didn't Today. They Had It All Together. Even The Other Staff Members Were Very Friendly. Great Experience! ✌️?“
Customers` Favorites
“This was my first time at Firebirds location at Northlake Mall. I was really impressed with the service. The food was great and the Mac and cheese I couldn't believe it came out hot and cheesy with the breadcrumbs. The steak was very tender and cooked to order. Let not talk about the chocolate brownie with vanilla ice cream. Delicious. Definitely will be return.“
Customers` Favorites
“Got winge and fries they were very tasty glad I got them“
Customers` Favorites
“My Husband received a gift card for his birthday for Texas Roadhouse. Not a place we frequent, but it’s nice to mix it up now and then, right? Because we had the gift card, I signed up for their rewards and received a free appetizer coupon. The day we went (today) I received a promotional email that if you purchase a digital GC for $30+, you’ll receive a $5 bonus GC for free. So, we went with $60 in gift cards and a free appetizer coupon. We visited around 3:15pm, it was quite busy, hostess was propping the door open and taking names and phone numbers to add to the waitlist. Took our name and phone number, stated we’d receive a text message when we were up to be seated, and told us about 10 minutes or so, no problem. The couple in front of us was also waiting outside (over 90 degrees today), they received their text message and went inside. We sat outside for about 10 more minutes, seeing multiple people walking in and not coming back out (we were the only 2 people sitting outside still waiting). We went inside to see if there was any room to at least sit in the A/C, there was. Two sets of two people came in and were told to follow one of the hostess to a seat. Wait, what? They weren’t on the waitlist, I hadn’t received a text message, and they’re being seated from walking in after we had been waiting for about 20 minutes at this point. My Husband goes up to the hostess (there was 1 behind the counter) and about 4/5 standing around up front as well and stated that we’ve been on the waitlist for almost 20 minutes and people are being sat before us. She said she could seat us now. No apology for the inconvenience, but actually the opposite. The hostess behind the counter turned her head and either looked, mouthed, rolled her eyes… something to the other hostess because she smirked at her after she turned her head (the one who took my name and phone number) and off we went. On our way to the table the hostess had the audacity to ask how we were doing, yes the one that took my name and phone number. Luckily, my Husband was in front of me and said we were good. No we absolutely were not. Had she asked me, I would have told her how we were. Not good. You could at least sincerely apologize and I would have understood that things happen. So, why the heck am I still recommending this place? Charly. Our server Charly was absolutely top tier and saved the butts of her co-workers incompetency. She was friendly, attentive, and a great server! I had more Diet Coke on the table as soon as I was about to finish my first one… that is when you know you have a GREAT server (one of many reasons). So, thankfully Charly turned our experience from absolutely never coming back to we’d ask to be in her section again if we returned. All in all, hostess’ need more training on how to apologize when they make a mistake (and to not turn your head annoyed with your customers when YOU messed up), while Charly needs a promotion and a raise.“
Customers` Favorites
“I could give them 5 stars all the way, but the bathrooms were beyond unsanitary.
That said, our food was hot and came out quickly.
Our server was above Par.
Vegetarian options: There are serveral
Dietary restrictions: Will accommodate
Parking: Plenty of handicap parking
Kid-friendliness: Very
Wheelchair accessibility: Very accommodating“
Customers` Favorites
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“Love this place! I highly recommend trying it out and asking for Lindsey the owner- and Rebecca the bartender they are so sweet and always willing to go above and beyond! It’s my favorite place! Thanks Outback Huntersville!“