Dunkin'

14055 W Hwy 74, Indian Trail
(704) 882-3858

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Recent Reviews

I'm usually at this Dunkin once a week or so, and it's consistently just okay. Service is decent, but usually feels a little disconnected and rushed even when there's no one in line. I'm not expecting some over the top nice customer service (that's just uncomfortable) but at least pretend you care. It's not uncommon to just be handed a drink without a word spoken on their end, then the window gets closed.
The coffee is fairly inconsistent,...
The young lady taking orders this morning via the drive thru on 5/24 at 7:25am had an attitude because she couldn’t hear me and then I repeated and she said “ypu said you didn’t want anything in the coffee” and then proceeded to say “geez” with the mic still on as we were pulling away. Nice customer service. Please train your people if they want to be in the service industry.
Haylie came through in a big way for our family this morning. We were celebrating a birthday and the birthday boy doesn't like cake so we decided to serve his favorite dessert instead, donut holes. Haylie in the middle of the rush, gracefully filled our order quickly and was incredibly friendly. Having worked myself in the past in food service and also at a country club, I know I inadvertently created a stressful situation. Please recognize Haylie for her performance in keeping...

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