Pizza Hut
CLOSED$ •
1301 Gum Branch Rd, Jacksonville
About Pizza Hut
Pizza Hut Reviews
141 ratings
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Pizza Hut is a restaurant that offers a variety of dishes, including pasta and pizza. One customer ordered a penne pasta bowl with no tomato, onion, Parmesan, or breadstick, which took an hour to deliver. They had a negative experience due to the long delivery time and requested a credit, which was given. Another customer praised the professionalism of a store representative named Edwards who provided excellent service when handling a cancelled order. The customer also appreciated the politeness and punctuality of the delivery person. A third customer, who has been a regular customer for over 40 years, enjoys the food and the hardworking staff at the Jacksonville NC location on Gum Branch Rd. However, they are annoyed by the upselling tactics of the outsourced call center. Overall, Pizza Hut offers good food and service, but there is room for improvement in terms of delivery efficiency and call center operations.