This is the third time I’ve visited Wendy’s, and their system is down each time. It’s 10 p.m., and they’re not taking orders.
Service: 1
Cassandra Hayes
NO ALMOST 10PM
TOLD A FRIEND THE WAIT WAS 30 MINUTES BUT TOLD ME THAT THERE'S NO TIMER FOR COOKING CHILI EVEN AFTER I TOLD HIM THAT I'D WORKED WENDY'S BEFORE AND CHILI DOES HAVE A COOK TIMER -- HE SAID NO IT DON'T
ALL THOSE YOUNG MEN WORKING NOT BENEFITING CUSTOMER SERVICE
THIS IS ONE OF THE WORST WENDY'S IN JACKSONVILLE NC
Justin
The person taking the order was patient and helpful
Atmosphere: 5
Food: 5
Service: 5
Danielle Walters
it's actually a pretty good looking Wendy's and the foods good too! my brother works here so I get to try new stuff all the time and it's nice.
Atmosphere: 4
Food: 5
Service: 4
Maciej Szalkowski
The manager was very rude. Will never go to this place again.
Atmosphere: 2
Food: 2
Service: 1
Rachel Reischling
That chili - I go for that. Get plenty of shredded cheese and onion and it is a meal by itself. Make some cornbread and it’s manna from heaven.
Atmosphere: 4
Food: 5
Service: 4
Nicolle Johnson
Clean interior. Quick food.
Atmosphere: 4
Food: 4
Service: 4
Amy Gower Carrell
Stood there for at least 10 minutes no greeting just totally ignored. This is not the first time
Atmosphere: 1
Food: 1
Service: 1
Allen Scott
Unbelievable. Piping hot burgers, piping hot nuggets, perfect sweet tea, good fries, and super friendly (human not AI) service! Am I dreaming? 10/10 2:00 pm crew
The guy at the desk was nice and funny it tasted like Wendy's and can confirm it is a wendys
Atmosphere: 3
Food: 4
Service: 5
Robby Hewitt
This location has a standout employee. James. Very warm , friendly guy that just makes your day to interact with!
Atmosphere: 5
Food: 5
Service: 5
William Campbell
Food was old and cold
Atmosphere: 1
Food: 1
Service: 1
LittleTokyo
@ Update July 21, 2025 12:00pm / Alright, I'm back for more! I'll take the bacon and cheese potato with a large chili. Sour cream on the side and some hot sauce, too. Oh, and water is free, right?! Total $7.90!
Bacon and cheese potato, plus a big chili. About seven bucks! Can't beat that.🥔🥓🥣😋
Atmosphere: 5
Food: 5
Service: 5
Amanda Flores
Well I didn’t get any food because they acted as if they’re closed even though it says they open at 6:30. Even on signs outside. 6:45 I’m in the drive thru and it says thank you for your visit but please return during normal business hours. Nobody said anything. Then I pass the window and someone is there and they don’t wave me to say they’re open. Just standing there not taking customers. Great for business.
1145 pm on Friday night and their system is down.
Service: 1
This is the third time I’ve visited Wendy’s, and their system is down each time. It’s 10 p.m., and they’re not taking orders.
Service: 1
NO ALMOST 10PM
TOLD A FRIEND THE WAIT WAS 30 MINUTES BUT TOLD ME THAT THERE'S NO TIMER FOR COOKING CHILI EVEN AFTER I TOLD HIM THAT I'D WORKED WENDY'S BEFORE AND CHILI DOES HAVE A COOK TIMER -- HE SAID NO IT DON'T
ALL THOSE YOUNG MEN WORKING NOT BENEFITING CUSTOMER SERVICE
THIS IS ONE OF THE WORST WENDY'S IN JACKSONVILLE NC
The person taking the order was patient and helpful
Atmosphere: 5
Food: 5
Service: 5
it's actually a pretty good looking Wendy's and the foods good too! my brother works here so I get to try new stuff all the time and it's nice.
Atmosphere: 4
Food: 5
Service: 4
The manager was very rude. Will never go to this place again.
Atmosphere: 2
Food: 2
Service: 1
That chili - I go for that. Get plenty of shredded cheese and onion and it is a meal by itself. Make some cornbread and it’s manna from heaven.
Atmosphere: 4
Food: 5
Service: 4
Clean interior. Quick food.
Atmosphere: 4
Food: 4
Service: 4
Stood there for at least 10 minutes no greeting just totally ignored. This is not the first time
Atmosphere: 1
Food: 1
Service: 1
Unbelievable. Piping hot burgers, piping hot nuggets, perfect sweet tea, good fries, and super friendly (human not AI) service! Am I dreaming? 10/10 2:00 pm crew
Restaurantji Recommends
The guy at the desk was nice and funny it tasted like Wendy's and can confirm it is a wendys
Atmosphere: 3
Food: 4
Service: 5
This location has a standout employee. James. Very warm , friendly guy that just makes your day to interact with!
Atmosphere: 5
Food: 5
Service: 5
Food was old and cold
Atmosphere: 1
Food: 1
Service: 1
@ Update July 21, 2025 12:00pm / Alright, I'm back for more! I'll take the bacon and cheese potato with a large chili. Sour cream on the side and some hot sauce, too. Oh, and water is free, right?! Total $7.90!
Bacon and cheese potato, plus a big chili. About seven bucks! Can't beat that.🥔🥓🥣😋
Atmosphere: 5
Food: 5
Service: 5
Well I didn’t get any food because they acted as if they’re closed even though it says they open at 6:30. Even on signs outside. 6:45 I’m in the drive thru and it says thank you for your visit but please return during normal business hours. Nobody said anything. Then I pass the window and someone is there and they don’t wave me to say they’re open. Just standing there not taking customers. Great for business.
Food: 4
Service: 1
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