Picked food up late this past week only to see this. We were so disappointed and grossed out. It looks undercooked and or rotten.
Atmosphere: 4
Food: 1
Service: 4
nick cornwell
Charged me $5.95 for chicken deluxe on mobile thru vs $7.75 to have delivered plus $3.99 delivery fee. Who does that
Danielle King
I really liked the QR codes at the table. Basically you can seat yourself, scan the QR code, order your food, and then it gets delivered to your table. Really nice and efficient. Food was good as usual and was quick even with it being fairly packed. Getting in and out of the parking lot is a bit tricky and there is limited parking, but otherwise it's good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Greg Totherow
Like most Chick-fil-A’s, the food was really good and so was the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown Scramble Bowl
Andrew hindes
I am disgusted after my order this afternoon. My wife works in the medical field, she wanted to treat her staff working today to lunch. So she asked me to place and pick up the order. I placed the order at 9:45 and planned on picking it up at 11:30. I called this location and asked a team member if they could pack the meals in seperate bags and then but it into one beg bag, I wanted to check everything and it would make it easier to pass out. This wasn’t done and the manager that helped me out to my car assured me everything was checked and they got everything. WRONG, drove 20 minutes to her work started passing out meals and several items were missed. Drove 20 minutes back to pick up items missed and it only got worse. I proceeded to wait for 20 minutes before getting helped. I shouldn’t have to ask for someone to help me or assist me. If im standing at the counter typically means I need to speak with someone. After finally getting helped I once again played the waiting game, my missed items finally came out after 15 minutes, Or so I thought! I checked the bag and out of the several items that were missed from the first go around, they only put 1 item in the bag. Yes that’s right my order was wrong for the second time. So I asked them to get the remainder of my order and just left. One for a company that strives on pleasing the customer I was the opposite. I left there so disappointed in the food and in the service. I mean not only did they get it wrong once but twice and the worst thing about it, was no one apologized for the mistake or offered any refunds or discount on my next time dining or anything. Needless to say I doubt this will be seen by the franchise owner or someone on a corporate level but if I can inform the other customers about the clear violation of there policy on customer service, I will. Time to get your act together, because it’s only a matter of time before something bigger and better comes along and your right behind places like McDonalds or Burger King.
Atmosphere: 1
Food: 1
Service: 1
Jackie Knight
It's always a great day at Chick-fil-A...😁 I've never had a problem foods always good and great customer service
Chick-Fil-A has a consistent atmosphere across all their restaurants. Their wait staff are amazing and will go out of their way to accommodate your needs and wishes. The food is always delicious. You cannot say enough about how gracious and helpful the people are at Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Jacklyn Thompson
We had ordered 2 meals and when we got home there was only 1 sandwich in the bag and the one we did get was poorly made. The honey chicken pimento sandwich is normally my favorite but it only had 2 jalapeños and 1 of those was a stem. It’s normally a messy sandwich and I really like that but there was barely anything on it. My ML only got fries and a drink for dinner. Very unhappy. Service was also slightly below average. My experience at this location is usually pretty good but come on people. It’s too expensive to not give us the sandwich in our meal. I would post a picture of the sandwich but can’t figure out how. At least now you don’t have to witness why I’m so sad
Food: 1
Service: 3
Edward Peterson
Great place and food but always busy.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Cynthia Fountain
I just love the extra pickles on my original sandwich
Chicken nuggets dry, very small. Spicy chicken sandwich ok, nothing special
Atmosphere: 5
Food: 2
Service: 5
Marcus Rob
Avoid this place at all costs!!!!!
I came through the drive thru at this location (there are two lanes, both that say "Mobile lane"). There was nobody present to take my order in the lane. As I begin to merge into the other "mobile lane", one of the workers advises me to proceed to the window for somebody to take my order. Once I arrive,one of the workers at the window (who claims is a manager) advised that they could NOT take my order at the window due to "corporate policy", and that I would need to go back through the line (which I absolutely refuse to do)!
This is 100% unacceptable, and is a pitiful brand of customer service i'd wish on nobody! I will be escalating this complaint immediately and engaging with other local entities in ensuring others no longer frequent this establishment.
Atmosphere: 1
Service: 1
Jessica Snider
Always great fast service
Atmosphere: 5
Food: 5
Service: 5
Meghan Murphy
One of the best Chick-fil-A locations I’ve been to! The food was absolutely delicious, so fresh and crispy, it really stood out. The location was also very clean and the team members were very nice.
Picked food up late this past week only to see this. We were so disappointed and grossed out. It looks undercooked and or rotten.
Atmosphere: 4
Food: 1
Service: 4
Charged me $5.95 for chicken deluxe on mobile thru vs $7.75 to have delivered plus $3.99 delivery fee. Who does that
I really liked the QR codes at the table. Basically you can seat yourself, scan the QR code, order your food, and then it gets delivered to your table. Really nice and efficient. Food was good as usual and was quick even with it being fairly packed. Getting in and out of the parking lot is a bit tricky and there is limited parking, but otherwise it's good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Like most Chick-fil-A’s, the food was really good and so was the service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown Scramble Bowl
I am disgusted after my order this afternoon. My wife works in the medical field, she wanted to treat her staff working today to lunch. So she asked me to place and pick up the order. I placed the order at 9:45 and planned on picking it up at 11:30. I called this location and asked a team member if they could pack the meals in seperate bags and then but it into one beg bag, I wanted to check everything and it would make it easier to pass out. This wasn’t done and the manager that helped me out to my car assured me everything was checked and they got everything. WRONG, drove 20 minutes to her work started passing out meals and several items were missed. Drove 20 minutes back to pick up items missed and it only got worse. I proceeded to wait for 20 minutes before getting helped. I shouldn’t have to ask for someone to help me or assist me. If im standing at the counter typically means I need to speak with someone. After finally getting helped I once again played the waiting game, my missed items finally came out after 15 minutes, Or so I thought! I checked the bag and out of the several items that were missed from the first go around, they only put 1 item in the bag. Yes that’s right my order was wrong for the second time. So I asked them to get the remainder of my order and just left. One for a company that strives on pleasing the customer I was the opposite. I left there so disappointed in the food and in the service. I mean not only did they get it wrong once but twice and the worst thing about it, was no one apologized for the mistake or offered any refunds or discount on my next time dining or anything. Needless to say I doubt this will be seen by the franchise owner or someone on a corporate level but if I can inform the other customers about the clear violation of there policy on customer service, I will. Time to get your act together, because it’s only a matter of time before something bigger and better comes along and your right behind places like McDonalds or Burger King.
Atmosphere: 1
Food: 1
Service: 1
It's always a great day at Chick-fil-A...😁 I've never had a problem foods always good and great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries, Filets
Chick-Fil-A has a consistent atmosphere across all their restaurants. Their wait staff are amazing and will go out of their way to accommodate your needs and wishes. The food is always delicious. You cannot say enough about how gracious and helpful the people are at Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
We had ordered 2 meals and when we got home there was only 1 sandwich in the bag and the one we did get was poorly made. The honey chicken pimento sandwich is normally my favorite but it only had 2 jalapeños and 1 of those was a stem. It’s normally a messy sandwich and I really like that but there was barely anything on it. My ML only got fries and a drink for dinner. Very unhappy. Service was also slightly below average. My experience at this location is usually pretty good but come on people. It’s too expensive to not give us the sandwich in our meal. I would post a picture of the sandwich but can’t figure out how. At least now you don’t have to witness why I’m so sad
Food: 1
Service: 3
Great place and food but always busy.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich
I just love the extra pickles on my original sandwich
Food: 5
Service: 5
Recommended dishes: Salad, Chicken Nuggets
Restaurantji Recommends
Chicken nuggets dry, very small. Spicy chicken sandwich ok, nothing special
Atmosphere: 5
Food: 2
Service: 5
Avoid this place at all costs!!!!!
I came through the drive thru at this location (there are two lanes, both that say "Mobile lane"). There was nobody present to take my order in the lane. As I begin to merge into the other "mobile lane", one of the workers advises me to proceed to the window for somebody to take my order. Once I arrive,one of the workers at the window (who claims is a manager) advised that they could NOT take my order at the window due to "corporate policy", and that I would need to go back through the line (which I absolutely refuse to do)!
This is 100% unacceptable, and is a pitiful brand of customer service i'd wish on nobody! I will be escalating this complaint immediately and engaging with other local entities in ensuring others no longer frequent this establishment.
Atmosphere: 1
Service: 1
Always great fast service
Atmosphere: 5
Food: 5
Service: 5
One of the best Chick-fil-A locations I’ve been to! The food was absolutely delicious, so fresh and crispy, it really stood out. The location was also very clean and the team members were very nice.
It’s chick fila.
Atmosphere: 5
Food: 5
Service: 5
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