IHOP
11 Plaza Pkwy, Lexington
(743) 901-5908
Recent Reviews
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We go every year for Christmas breakfast and this year the food was awful and sooooo small. I ordered an omelette and it couldn’t have been no more than 1 egg. The service was great. The food was awful and sooooo small over priced!!
I’ve tried iHOP several times in Dubai, but this was my first time trying it in Canada! I’d been waiting for a halal menu, and finally got to try it last Sunday for breakfast with my group around 10:30 am. We ordered the Egg Benedict Spicy Polano, Avocado Toast, Big Steak Omelette, Chocolate Chip Pancakes, Vanilla Creamy Cold Foam Brew, Coffee, and Chicken Fajita Omelette. It's a great spot with plenty of options. Our server, Jai, was very friendly and prompt, and the order was taken with perfect accuracy something that often gets messed up at other places when we go out as a large group!
The second we walked in the waitress had a face of thunder, looked us up and down with out saying anything as my friend asked for a table- pointed to a table and put menus down then walked off. After another waitress appeared same dull look on her face- not a friendly inviting waitress you see everywhere else. Asked what drinks we wanted then went off to get them. When she came back she was on the phone via beats earphones arranging her evening events placing all the drinks in front of one person to then move about the table where they belonged. The table was dirty and sticky, the menus were sticky and covered in dried food, the floor had crayons, food and paper straw covers all about- there were 3 members and not one was cleaning whilst we were the only people there. After being there for 10 minutes and seeing all the above we left as I refused to eat and allow my family to eat in such a filthy environment. It was the most disgusting place I have ever been unfortunate enough to enter. Don’t go there and waste your time money or your health.
good food absolutely quick service pleasant staff 6 dollar menu a bargain manager is always interacting to make sure customers are pleased.
The food was good, we ate it all. But what bothered me was that the tip was included. I know places when it’s more than 6 they automatically add it, but it was 4 of us. We ordered a meal and a drink each. Just a quick lunch. The server quickly said ‘sign and the tip is there’ charged 18%, he lost out a bit, because we tend to leave 20%. Can it be that people don’t tip or give leave a small amount, and he decided to include it in the total. It didnt say suggested, it was added.
Food was delicious, place was nice + clean, our waitress Nadine was so friendly & accommodating, I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Omelette and Pancake Combo
Joyce Morton is the most experienced extravaganza waitress I have the privilege of knowing her she is our waitress on Sunday morning I look forward to seeing her every Sunday morning. She is our family and my family loves her to dickens I can’t say enough about her but I will say this your restaurant would be lost without such an amazing person and waitress so to end this she needs a very substantial RAISE I just hope you people know what amazing waitress and person she is.
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Got seated and Mariana gave us our menu and went to seat everyone else . Took everyone else’s order and put them in the system. Then came over to us to take our order. When the food came out mine was cold and the bacon had hard grease coving it. The sausage was cold and ham was cool. The fruit was hard and all melon and hard. The eggs were cold. My husband had an omelette and it was nice and hot and the pancakes were hot with one piece of butter on top. The coffee was left over and cold. Worst meal and serve I have ever had. Told Mariana about my food and she said sorry and walked away to the Manager and they laughed about it and the Manager would not talk to me about any of it she walk out of the restaurant when I came to pay for food I could not eat. My husband took the bacon, ham and sausage home and my dog would not even eat it.. Very disappointed in management and waiters. Speaking in a differed language thinking I would not understand what they were saying. Laughing about the whole thing . Did not give the 55 year old discount either. Worst serves and food ever!!
Ihop is a family favorite. Took my granddaughter there for breakfast on my visit to lexington. Waited long ti.e to be seated. Place was not crowded at all. Coffee was awful. Food took forever and was cold, it was only pancakes. Very disappointing after being an Ihop patron forever .
Restaurantji Recommends
Kota is a good worker
Atmosphere: 2
Food: 3
Service: 5
There were only 2 other tables (both with less than 4 people) in the establishment but it took over 30 minutes to get our food. Dinner food was great but the berries and grapes all had mold on them, crepes came out with no sauce less than half a cup of moldy berries at a $13 price tag, we sent them back. Server was trying, but never refilled drinks.
Atmosphere: 2
Food: 2
Service: 2
Sunday morning, they weren’t busy but said it would be a 15 minute wait to get a table so we left.
I just ordered a steak omelette through door dash and specifically asked for no hash brown , and what do I get sprinkled on top and throughout my omelette; hash browns 🙄🙄😞
Food: 3
Service: 4
My wife placed an online order, and I picked it up. After coming home with the order, we realized that MOST of her order was missing. I went back, and to be fair, the staff was friendly and apologetic, but it took entirely too long for the missing items to be prepared. I probably waited an additional 10 minutes, on top of driving home, realizing everything that was missing, and driving back. Also, they wrote the wrong name on the order. Overall, just a super long, frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
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