Everytime I go to place an order they never have the chicken ready. Today for original was a 13 minute wait so I asked for Crispy and she said 25 minute wait. Chicken is your specialty why is it so hard to have it ready. Especially at 5pm in the afternoon. Horrible way to run a restaurant.
Service: 1
Natalia
The two gentlemen working on 1/4/26 evening shift were very attentive,friendly and made sure my order was fulfilled. Thank you guys for the positive experience! The food was good
Atmosphere: 5
Food: 5
Service: 5
Makayla Eller
I want to brag on the gentleman Matthew at the Locust location. He was amazing. Very kind. Repeated my order back to me, amazing personality. 10/10 for him!
Atmosphere: 5
Food: 5
Service: 5
william lyle
Definitely the worst place to purchase food from.. Dishonest!!! Ask for Chicken straight out the grease once got home look/taste it sat underneath the heat lamp for hours after told by the manager it was taken out 2mins ago... I've really been giving this place numerous of chances but always a disappointment.. Never Again!!!!!
Keith Mullins
I’m gonna tell you our Large Cole Slaw was barely half full and the Gravy like water thin. This is so disappointing !!! Get it together people !!!!
Food: 2
Sheryl Brown
Went inside to get take out lunch. A man was standing at the counter waiting for his food. I waited 5 minutes and no one ever came to the counter to take my order. I left
Service: 1
Brent Trick
Was not satisfied today ask for fries instead of wedges and that seemed like it was a burden to them. They told me to pull to the side and wait a few minutes on the fries which I did and after 7 minutes had to go in after them myself and they hadn't even dropped the freeze yet. Manager was quick to upgrade to a large fry but still...
Atmosphere: 4
Food: 5
Service: 2
B. H.
Beware locust KFC will upgrade your combo with a 1.99 up charge without permission. Wasn’t worth the hassle to go back. Never again. KFC lost my business today.
Atmosphere: 1
Food: 1
Service: 1
Debbie Longworth
I had quit going to KFC in Locust because the food just isn't as good as it used to be and Bojangles is just across the street, but I had a coupon I thought I'd use and gave them another chance. I ordered 2 spicy sandwiches and a large water and told her I had the coupon. I gave it to her and she said their restaurant didn't participate, so I paid full price for those and $2.89 for water. She didn't bother telling me the price at the drive through, till she handed the water to me. I told her she should have told me. I argued with her, but she could care less. Found out after I left the parking lot, that I got regular chicken, not spicy, it was barely warm and I didn't have time to go back. I definitely don't recommend this KFC, but I would recommend someone do better training them. Wadesboro, NC does an excellent job!
Atmosphere: 1
Food: 1
Service: 1
Monica Tanquary
Absolutely rude management!! If you want to be disrespected this is the place for you!!
Yesterday evening at 6:18 p.m. my wife and I ordered food from the Locust KFC drive thru. When K asked if we were ready to order we asked for time to decide what we wanted but K never responded. Instead she was inattentive and never directly and my questions about what I was ordering. It felt like she was rushing us, when there was no one else behind us. After ordering we drove around to the window to pay and was met with no smile. K was not friendly or pleasant. To whoever is in charge there, please retrain K on the importance of good customer service and professionalism and how to treat the customers that spend their money to purchase food. Also we got a large cole slaw but the container wasn't full. I hose the concerns get addressed in a timely manner because I will not patronize a business that lacks courtesy and professionalism.
Food: 4
Angie Tucker
Every time I go to this location, the employees are rude and the drive thru time to place your order is 10-15 minutes after you reach the speaker. I was told that they were working on a 30 piece order and I was welcomed to go somewhere else. After getting to the window to pick up my order, I was told they only have 9 employees. This is not my problem!
Atmosphere: 1
Food: 3
Service: 1
Mia Leming
This was the freshest take out I've gotten in a while. Thank you!
Atmosphere: 5
Food: 5
Service: 4
Tiffany Spry
All I can say is this..... the shift leader Nichole..... this is the most welcoming, inviting, kindest, woman I've ever met in customer service!! She definitely makes me want to come back!!
Atmosphere: 5
Food: 5
Service: 5
Rhonda Smithson
Well this pot pie is better than the one I got with NO CHICKEN, but not by much, the top came off and the ingredients or should I say, lack there of, well the pictures speak for themselves
Everytime I go to place an order they never have the chicken ready. Today for original was a 13 minute wait so I asked for Crispy and she said 25 minute wait. Chicken is your specialty why is it so hard to have it ready. Especially at 5pm in the afternoon. Horrible way to run a restaurant.
Service: 1
The two gentlemen working on 1/4/26 evening shift were very attentive,friendly and made sure my order was fulfilled. Thank you guys for the positive experience! The food was good
Atmosphere: 5
Food: 5
Service: 5
I want to brag on the gentleman Matthew at the Locust location. He was amazing. Very kind. Repeated my order back to me, amazing personality. 10/10 for him!
Atmosphere: 5
Food: 5
Service: 5
Definitely the worst place to purchase food from.. Dishonest!!! Ask for Chicken straight out the grease once got home look/taste it sat underneath the heat lamp for hours after told by the manager it was taken out 2mins ago... I've really been giving this place numerous of chances but always a disappointment.. Never Again!!!!!
I’m gonna tell you our Large Cole Slaw was barely half full and the Gravy like water thin. This is so disappointing !!! Get it together people !!!!
Food: 2
Went inside to get take out lunch. A man was standing at the counter waiting for his food. I waited 5 minutes and no one ever came to the counter to take my order. I left
Service: 1
Was not satisfied today ask for fries instead of wedges and that seemed like it was a burden to them. They told me to pull to the side and wait a few minutes on the fries which I did and after 7 minutes had to go in after them myself and they hadn't even dropped the freeze yet. Manager was quick to upgrade to a large fry but still...
Atmosphere: 4
Food: 5
Service: 2
Beware locust KFC will upgrade your combo with a 1.99 up charge without permission. Wasn’t worth the hassle to go back. Never again. KFC lost my business today.
Atmosphere: 1
Food: 1
Service: 1
I had quit going to KFC in Locust because the food just isn't as good as it used to be and Bojangles is just across the street, but I had a coupon I thought I'd use and gave them another chance. I ordered 2 spicy sandwiches and a large water and told her I had the coupon. I gave it to her and she said their restaurant didn't participate, so I paid full price for those and $2.89 for water. She didn't bother telling me the price at the drive through, till she handed the water to me. I told her she should have told me. I argued with her, but she could care less. Found out after I left the parking lot, that I got regular chicken, not spicy, it was barely warm and I didn't have time to go back. I definitely don't recommend this KFC, but I would recommend someone do better training them. Wadesboro, NC does an excellent job!
Atmosphere: 1
Food: 1
Service: 1
Absolutely rude management!! If you want to be disrespected this is the place for you!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yesterday evening at 6:18 p.m. my wife and I ordered food from the Locust KFC drive thru. When K asked if we were ready to order we asked for time to decide what we wanted but K never responded. Instead she was inattentive and never directly and my questions about what I was ordering. It felt like she was rushing us, when there was no one else behind us. After ordering we drove around to the window to pay and was met with no smile. K was not friendly or pleasant. To whoever is in charge there, please retrain K on the importance of good customer service and professionalism and how to treat the customers that spend their money to purchase food. Also we got a large cole slaw but the container wasn't full. I hose the concerns get addressed in a timely manner because I will not patronize a business that lacks courtesy and professionalism.
Food: 4
Every time I go to this location, the employees are rude and the drive thru time to place your order is 10-15 minutes after you reach the speaker. I was told that they were working on a 30 piece order and I was welcomed to go somewhere else. After getting to the window to pick up my order, I was told they only have 9 employees. This is not my problem!
Atmosphere: 1
Food: 3
Service: 1
This was the freshest take out I've gotten in a while. Thank you!
Atmosphere: 5
Food: 5
Service: 4
All I can say is this..... the shift leader Nichole..... this is the most welcoming, inviting, kindest, woman I've ever met in customer service!! She definitely makes me want to come back!!
Atmosphere: 5
Food: 5
Service: 5
Well this pot pie is better than the one I got with NO CHICKEN, but not by much, the top came off and the ingredients or should I say, lack there of, well the pictures speak for themselves
Atmosphere: 1
Food: 1
Service: 1
Loading...