Texas Roadhouse
$$ • Steakhouses, Barbeque, American
Hours:
10400 E Independence Blvd, Matthews
(704) 814-0285
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Texas Roadhouse Reviews
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We came in for my sons birthday and had to ask for bread. The first tea she brought out tasted sour. The food came out and one steak was not cooked right. I ordered Salmon and it was over done and crunchy on the bottom and the veges were raw. Then we could never find the waitress for refills or to place a to go order. Very disappointing for 150.00.
My family used to go here often but after a recent experience, we won’t be going back. We ordered to go for our family for Father’s Day 2024 and 3/4 meals were burnt and inedible- including my children’s meals. Not even my dogs would eat the chicken if that tells you just how bad it was. I called them that day to let them know and they said they would take care of it. No one called me back. I called back and spoke to the manager to discuss and they again said they would...read full review
When you order a ribeye steak cooked medium and they send you this 😂
Who thought this was ok?
Ratings
Menu
Hours
| Monday | 12 - 10PM |
| Tuesday | 3:30 - 10PM |
| Wednesday | 3:30 - 10PM |
| Thursday | 3:30 - 10PM |
| Friday | 12 - 11PM |
| Saturday | 12 - 11PM |
| Sunday | 11AM - 10PM |
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Texas Roadhouse has had a mix of experiences recently. One visitor reported a disappointing night with slow service and undercooked steaks, while another faced issues with cold food and disappearing servers. Their layout is designed for maximum seating, which can feel cramped, but helps reduce wait times for open seating. A recent lunch visit left a positive impression on a group, especially due to the exceptional service from their waitress Mary. The steaks were cooked perfectly, and the ribs were very good. However, some guests mentioned that the mixed veggies were extremely dry and tough, and one steak was burned. The atmosphere can be noisy, which some find overwhelming. A manager's decision to turn off the house music at 10 PM instead of politely informing guests about closing time received criticism. Despite some inconsistencies in service and food quality, exceptional experiences like the one with Mary can still make a visit worthwhile.