I would like to give five stars to Jordan who is just a wonderful employee and who has really brought the value of Burger King up from what it used to be. I appreciate her. Thank you for your kindness tonight. The five stars in service is for Jordan.
Atmosphere: 4
Food: 4
Service: 5
Zak Richardson
Make sure you have at least 20 minutes to spare if you’re using the drive thru.
Jett Russell
I had placed an online order with a selected pick up time. They gave me my food 15 minutes late, took care of another online that came in after I had arrived to store as I watch the receipt print and food be picked up while I waited. I pay for a larger side and was give small sides. They failed to follow any of the order customizations, I guess adding pickles was too difficult of a task for them. Them when I called in to report the issue the manager tried to tell me what I saw was incorrect and was just very rude over the phone. This location is built on incompetence and stupidity from the staff up to manager it would seem.
Atmosphere: 1
Food: 1
Service: 1
Young World
Bought a chicken sandwich for my mom, but she didn't eat it because it tasted like fish. This locations is filthy, no medium drink lids and waited almost 10 minutes for someone to take my order while a girl in the back yelled out no more orders. I hope the Carrols Corporation who runs this location is reading these comments.
Atmosphere: 2
Food: 2
Service: 3
Raymond Gaddis
Yes I did go there I wanted a curse sandwich I let the no line fool me yet again and now I know while there was no line terrible service has been for years The manager is a jerk has been for years it's usually nasty inside we went through the drive-thru because there wasn't a line I really wanted her sandwich and 15 minutes later we finally got our sausage egg and cheese for sandwich if you know and been to this place you know the horror stories Burger King
Atmosphere: 1
Food: 2
Service: 1
Marlon
Not sure who is operating this location but needs to look into the extra slow service and terrible food here, maybe it’s the training or attitude of the employees. Been here 3 times and always the same less than mediocre food and service, weather you go inside or drive thru it’s always so slow. Need to do a whole lot better! This is not allowed in Mint Hill. Terrible terrible!!
Atmosphere: 3
Food: 2
Service: 1
Leisa Christian
I ordered the Kraby patty burger and tater tots because the two other items were sold out we were disappointed but I was very excited to see the yellow burger yet they mess that up and gave me the normal cheeseburger, even though they’re yellow crabby patty cheeseburger was not sold out this was a travesty.
Atmosphere: 3
Food: 2
Service: 1
David Waddell
Okay, I love some Burger King. A few years ago I visited this location and got a cold burger. Not even room temperature, but cold. I recently figured I'd try again because we all have a bad day every once in a while. Unfortunately, it was the exact same experience. Come on, BK, I know you can do better. We were in too big a hurry to deal with it so we just ate it. Maybe next time they'll get it right.
Atmosphere: 4
Food: 2
Service: 4
Gary Elrod
Better than WhataBurger.
Atmosphere: 4
Food: 5
Service: 5
Jim P
Good reliable fast food. Nice staff, clean dining room, and convenient location in downtown Mint Hill.
11/10/2025 4:40pm order was wrong. Fries were not cooked all the way.
Atmosphere: 1
Food: 1
Service: 1
Ann Johnson
Nice clean store. Fast service. Good always fresh.
Atmosphere: 5
Food: 5
Service: 5
Red Stabley
The heavyset light skin women with the nose piercing is one of the rudest people I’ve ever had the displeasure of coming in contact with. Nastiest attitude I’ve ever seen. Do better.
Atmosphere: 1
Food: 1
Service: 1
Kenton Ladda
System must be a mcflurry machine because it's always down. Drive through is slow lunch time or otherwise. Pull forward so we can clear your order before we actually do. Went to Zaxby's, came back to the light and saw the person that was behind me at Burger King waiting with me for the green.
Service: 2
Jonnesha Moore
Super Efficient! Tristian if the Man!!! Awesome Job!
I would like to give five stars to Jordan who is just a wonderful employee and who has really brought the value of Burger King up from what it used to be. I appreciate her. Thank you for your kindness tonight. The five stars in service is for Jordan.
Atmosphere: 4
Food: 4
Service: 5
Make sure you have at least 20 minutes to spare if you’re using the drive thru.
I had placed an online order with a selected pick up time. They gave me my food 15 minutes late, took care of another online that came in after I had arrived to store as I watch the receipt print and food be picked up while I waited. I pay for a larger side and was give small sides. They failed to follow any of the order customizations, I guess adding pickles was too difficult of a task for them. Them when I called in to report the issue the manager tried to tell me what I saw was incorrect and was just very rude over the phone. This location is built on incompetence and stupidity from the staff up to manager it would seem.
Atmosphere: 1
Food: 1
Service: 1
Bought a chicken sandwich for my mom, but she didn't eat it because it tasted like fish. This locations is filthy, no medium drink lids and waited almost 10 minutes for someone to take my order while a girl in the back yelled out no more orders. I hope the Carrols Corporation who runs this location is reading these comments.
Atmosphere: 2
Food: 2
Service: 3
Yes I did go there I wanted a curse sandwich I let the no line fool me yet again and now I know while there was no line terrible service has been for years The manager is a jerk has been for years it's usually nasty inside we went through the drive-thru because there wasn't a line I really wanted her sandwich and 15 minutes later we finally got our sausage egg and cheese for sandwich if you know and been to this place you know the horror stories Burger King
Atmosphere: 1
Food: 2
Service: 1
Not sure who is operating this location but needs to look into the extra slow service and terrible food here, maybe it’s the training or attitude of the employees. Been here 3 times and always the same less than mediocre food and service, weather you go inside or drive thru it’s always so slow. Need to do a whole lot better! This is not allowed in Mint Hill. Terrible terrible!!
Atmosphere: 3
Food: 2
Service: 1
I ordered the Kraby patty burger and tater tots because the two other items were sold out we were disappointed but I was very excited to see the yellow burger yet they mess that up and gave me the normal cheeseburger, even though they’re yellow crabby patty cheeseburger was not sold out this was a travesty.
Atmosphere: 3
Food: 2
Service: 1
Okay, I love some Burger King. A few years ago I visited this location and got a cold burger. Not even room temperature, but cold. I recently figured I'd try again because we all have a bad day every once in a while. Unfortunately, it was the exact same experience. Come on, BK, I know you can do better. We were in too big a hurry to deal with it so we just ate it. Maybe next time they'll get it right.
Atmosphere: 4
Food: 2
Service: 4
Better than WhataBurger.
Atmosphere: 4
Food: 5
Service: 5
Good reliable fast food. Nice staff, clean dining room, and convenient location in downtown Mint Hill.
Restaurantji Recommends
11/10/2025 4:40pm order was wrong. Fries were not cooked all the way.
Atmosphere: 1
Food: 1
Service: 1
Nice clean store. Fast service. Good always fresh.
Atmosphere: 5
Food: 5
Service: 5
The heavyset light skin women with the nose piercing is one of the rudest people I’ve ever had the displeasure of coming in contact with. Nastiest attitude I’ve ever seen. Do better.
Atmosphere: 1
Food: 1
Service: 1
System must be a mcflurry machine because it's always down. Drive through is slow lunch time or otherwise. Pull forward so we can clear your order before we actually do. Went to Zaxby's, came back to the light and saw the person that was behind me at Burger King waiting with me for the green.
Service: 2
Super Efficient! Tristian if the Man!!! Awesome Job!
Atmosphere: 5
Food: 5
Service: 5
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