Food safe practices not followed, employee slid food through window so hard that it hit the ground and then laughed about it and said it’s fine the other employee then picked the food up from the floor and proceeded to place the food in the bag. I had to inform them that I would not take the food if it hit the floor I was met with attitude and the then had an upset attitude and told them that they needed the items that fell on the floor and then laughed and joked about it. Not only have I been a loyal customer of this store for over 10 years but I worked for the company when they opened this location. I would like to say that it is a shame that this is the service that the company offers at this location now.
Jason Furr
Food great! All the workers were happy and the service was good.
My daughter loves the music they play. It's mostly 80s. My only dislike is the $3.59 price for a drink. $2 59 would be fine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Bloom
Great stuffed baked potatoVegetarian options: Great salad bar & potato bar
Atmosphere: 5
Food: 5
Service: 5
Kimberly Hansley
Had lunch today at the Infamous McAllisters Deli in Monroe. Found a hair in my food. Wanna know what the Manager said? He said absolutely nothing! No apology, no goodwill gesture., absolutely nothing.All I can say is he must do everything right expect customer service.Just in Monroe!!!
Atmosphere: 1
Food: 1
Service: 1
Mike
Excellent Deli sandwich’s at McAlister’s Deli. The king chicken club was built perfectly and enough for two people. Staff bring you the food and wait on you during the visit. Well worth the money with a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The McAlister's Club
Aaron Hutto
I usually don’t care about this but this is the third time at this location I’ve found a hair in my food. There was a giant black hair intertwined in the cheese in my potato. Freaking ridiculous man.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Baked Potato
Sharon Bebout Ayers
Food is always as amazing as the sweet tea! Service was as always exceptional kudos to the Manager for keeping such an amazing staff.Parking: For a shopping center in monroe its pretty easily manuverable but with all the shops so close together you have to be patient
Atmosphere: 5
Food: 5
Service: 5
Dale Loberger
The online order system is the absolute worst experience! And they charge you extra to be frustrated by it. A ridiculously simple order could not be completed in 3 minutes before a human took over. Guess they prefer you wait in line. No customer service.
It was the day before Christmas and we were traveling thru, the staff was so kind and the food was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
John Dougherty
Do Not select the order online through the Google app.It charges you $3-4$ more than the actual price. Go to their website or the app.Only reason they got the 1 star review is so people read this and don't make the same mistake I did.
Atmosphere: 5
Food: 5
Service: 5
AmberPlayzGacha P.
Last week my son and I went to McAlister's and had an excellent Ruben. Tonight my wife and I and two grandchildren went back and again I had another Ruben as did one of our grandchildren. It was awful. Both our Ruben were cold. We sent them back then it was hot on the outside but still cold in the middle. It didn't taste the same as the last time so I opened it up and and there was next to no sour sauerkraut you may as well say there was none. When I asked the girl about it she said that's they they make them. Because of my grandkids I didn't take it any further. I love a good Ruben and I was highly disappointed. Obviously the day time cook knows how to make a sandwich but not the night time cook. The only reason I gave three stars was because the time before it was good.
kimberly wienecke
Extremely clean, fresh & hot food. Staff was very attentive and
Food safe practices not followed, employee slid food through window so hard that it hit the ground and then laughed about it and said it’s fine the other employee then picked the food up from the floor and proceeded to place the food in the bag. I had to inform them that I would not take the food if it hit the floor I was met with attitude and the then had an upset attitude and told them that they needed the items that fell on the floor and then laughed and joked about it. Not only have I been a loyal customer of this store for over 10 years but I worked for the company when they opened this location. I would like to say that it is a shame that this is the service that the company offers at this location now.
Food great! All the workers were happy and the service was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla, Pecanberry Salad
Way over priced. Long line.
Atmosphere: 4
Food: 4
Service: 3
My daughter loves the music they play. It's mostly 80s. My only dislike is the $3.59 price for a drink. $2 59 would be fine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Great stuffed baked potatoVegetarian options: Great salad bar & potato bar
Atmosphere: 5
Food: 5
Service: 5
Had lunch today at the Infamous McAllisters Deli in Monroe. Found a hair in my food. Wanna know what the Manager said? He said absolutely nothing! No apology, no goodwill gesture., absolutely nothing.All I can say is he must do everything right expect customer service.Just in Monroe!!!
Atmosphere: 1
Food: 1
Service: 1
Excellent Deli sandwich’s at McAlister’s Deli. The king chicken club was built perfectly and enough for two people. Staff bring you the food and wait on you during the visit. Well worth the money with a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The McAlister's Club
I usually don’t care about this but this is the third time at this location I’ve found a hair in my food. There was a giant black hair intertwined in the cheese in my potato. Freaking ridiculous man.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Baked Potato
Food is always as amazing as the sweet tea! Service was as always exceptional kudos to the Manager for keeping such an amazing staff.Parking: For a shopping center in monroe its pretty easily manuverable but with all the shops so close together you have to be patient
Atmosphere: 5
Food: 5
Service: 5
The online order system is the absolute worst experience! And they charge you extra to be frustrated by it. A ridiculously simple order could not be completed in 3 minutes before a human took over. Guess they prefer you wait in line. No customer service.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Great food. So many delicious options. Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Salad, Broccoli Cheddar, Salad, Chicken Salad Sandwich
It was the day before Christmas and we were traveling thru, the staff was so kind and the food was great too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich
Do Not select the order online through the Google app.It charges you $3-4$ more than the actual price. Go to their website or the app.Only reason they got the 1 star review is so people read this and don't make the same mistake I did.
Atmosphere: 5
Food: 5
Service: 5
Last week my son and I went to McAlister's and had an excellent Ruben. Tonight my wife and I and two grandchildren went back and again I had another Ruben as did one of our grandchildren. It was awful. Both our Ruben were cold. We sent them back then it was hot on the outside but still cold in the middle. It didn't taste the same as the last time so I opened it up and and there was next to no sour sauerkraut you may as well say there was none. When I asked the girl about it she said that's they they make them. Because of my grandkids I didn't take it any further. I love a good Ruben and I was highly disappointed. Obviously the day time cook knows how to make a sandwich but not the night time cook. The only reason I gave three stars was because the time before it was good.
Extremely clean, fresh & hot food. Staff was very attentive and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip