Went to sonic in Mooresville and there were 2 cars ahead of us in the drive through. No cars were in the self stalls either. Waited over 20 mins sitting at the speaker, after 6 cars from drive through left, we went and asked staff if drive through was working and they said they would check. After 5 more minutes we left, and there were 8 cars waiting at self serve drive through. Literally not even a second after I left, the guy behind us got served immediately. The quality of customer service at this location deminished drastically! And before anyone says they were short staffed, there were 4 staff that we could see working.
Laura Vandivier
Food was burned and dry. Fries were brown and tasted of old grease. Staff was very nice though.
Atmosphere: 3
Food: 2
Service: 4
Jon Hanson
Consistently waiting over 10 minutes for a burger tots and a drink. Going to have tos top coming here because I don't want to waste my lunch break waiting on them.
Atmosphere: 1
Food: 4
Service: 1
Holly Bishop
1/2 of my order was not even brought to us, services sucked
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Corn Dog
Diane Spring
Quick and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pound Double Cheeseburger, Corn Dog
Mía
food was fine but waited so long for basically nothing, nice people but what takes so long? and nobody answered in the drive
Atmosphere: 3
Food: 5
Service: 1
Jennifer Blevins
It's a good location, my orders are always just right. The problem is that this location is very inconsistent with having mobile orders turned on. What's the benefit in having a mobile account when you can't use it because the location is "not accepting orders at this time" it makes stopping on my way to work a guessing game everyday. Very inconsistent and highly disappointing.
Celeste RENIKER
Chicken sandwich was like some forgot to stop cooking it. Overdone and hard to chew. Ended up throwing away.
Atmosphere: 3
Food: 1
Service: 3
Nancy Edwards
Come on sonic we spend $3 or more on a Reese's blast and it literally vanilla ice cream with a place of crumbs on the top.
Atmosphere: 1
Food: 1
Service: 1
K
Food was good, service was awesome. Can't remember the young ladies name but she was just great .
Waited 35 minutes for onion rings, soft pretzel, corn dog, large Dr Pepper and large diet Dr Pepper. After 33 minutes someone came out to tell us they are out of all Dr Pepper. Pretzel and onion rings were fresh, corn dog definitely had been sitting around. Rachel was very sweet and tried to make our visit better.
Service: 3
Savannah Seely
Every time I have come to this sonic, they take almost 30 minutes to bring out an order in the drive through. The food that I order is cold and the place is dirty and not kept clean. Sonic is supposed to be up beat with atmosphere/employees and have fresh food.
Atmosphere: 1
Food: 1
Service: 1
Aef
Got a ultimate meat and cheese burrito and it didn't have any egg in it. I called the store and asked if it was supposed to have it and they said no. I used to work here and it's definitely supposed to.
Food: 1
Service: 1
Denise Shestak
1 star to too good for this establishment. Waited in the drive through Sept 5th at 8pm and no one took our order. We left and went elsewhere.
Joel R.
horrible rating they took 30 minutes to take my order and got my order wrong and the food was awful it was cold and it took longer for them to bring my food
Went to sonic in Mooresville and there were 2 cars ahead of us in the drive through. No cars were in the self stalls either. Waited over 20 mins sitting at the speaker, after 6 cars from drive through left, we went and asked staff if drive through was working and they said they would check. After 5 more minutes we left, and there were 8 cars waiting at self serve drive through. Literally not even a second after I left, the guy behind us got served immediately. The quality of customer service at this location deminished drastically! And before anyone says they were short staffed, there were 4 staff that we could see working.
Food was burned and dry. Fries were brown and tasted of old grease. Staff was very nice though.
Atmosphere: 3
Food: 2
Service: 4
Consistently waiting over 10 minutes for a burger tots and a drink. Going to have tos top coming here because I don't want to waste my lunch break waiting on them.
Atmosphere: 1
Food: 4
Service: 1
1/2 of my order was not even brought to us, services sucked
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Corn Dog
Quick and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pound Double Cheeseburger, Corn Dog
food was fine but waited so long for basically nothing, nice people but what takes so long? and nobody answered in the drive
Atmosphere: 3
Food: 5
Service: 1
It's a good location, my orders are always just right. The problem is that this location is very inconsistent with having mobile orders turned on. What's the benefit in having a mobile account when you can't use it because the location is "not accepting orders at this time" it makes stopping on my way to work a guessing game everyday. Very inconsistent and highly disappointing.
Chicken sandwich was like some forgot to stop cooking it. Overdone and hard to chew. Ended up throwing away.
Atmosphere: 3
Food: 1
Service: 3
Come on sonic we spend $3 or more on a Reese's blast and it literally vanilla ice cream with a place of crumbs on the top.
Atmosphere: 1
Food: 1
Service: 1
Food was good, service was awesome. Can't remember the young ladies name but she was just great .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Waited 35 minutes for onion rings, soft pretzel, corn dog, large Dr Pepper and large diet Dr Pepper. After 33 minutes someone came out to tell us they are out of all Dr Pepper. Pretzel and onion rings were fresh, corn dog definitely had been sitting around. Rachel was very sweet and tried to make our visit better.
Service: 3
Every time I have come to this sonic, they take almost 30 minutes to bring out an order in the drive through. The food that I order is cold and the place is dirty and not kept clean. Sonic is supposed to be up beat with atmosphere/employees and have fresh food.
Atmosphere: 1
Food: 1
Service: 1
Got a ultimate meat and cheese burrito and it didn't have any egg in it. I called the store and asked if it was supposed to have it and they said no. I used to work here and it's definitely supposed to.
Food: 1
Service: 1
1 star to too good for this establishment. Waited in the drive through Sept 5th at 8pm and no one took our order. We left and went elsewhere.
horrible rating they took 30 minutes to take my order and got my order wrong and the food was awful it was cold and it took longer for them to bring my food