Not the usual experience, ordered and supposed to be delivered to the table , but they simply were calling out table numbers. Also, I had to use the kiosk because no one would come to the counter.
Atmosphere: 4
Food: 3
Service: 3
jonathan rodriguez
Morning drive through people had the worse attitude ever.
Atmosphere: 1
Food: 3
Service: 1
Joseph Connolly
I believe that the management at this location has done a very good job of ensuring that the workers treat the customers with courtesy and respect.
Atmosphere: 5
Food: 5
Service: 5
Mz. Natt
Customer service was terrible.
John Petrelli
This particular McDonald's is absolute amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Quarter Pounder with Cheese, World Famous Fries, Chicken Mcnuggets
The Grinder
It's McDonalds. It is what it is. Fortunately i have had nothing but positive experiences at the McD's in Morehead
Food: 5
Service: 5
HighClass Carrie
I'm guessing McDonald's makes A LOT of money off me...lol..... I ask for EXTRA breakfast sauce on my sandwich (which you pay extra for) and they NEVER do it...I even tried a different McDonald's (morehead city and cape carteret) but they don't do it... Oh well, I guess I'll try making the sauce at home... then I will never have to go to McDonald's again.. hope this will remind everyone that corporations don't care about you.. they just want your money...
Atmosphere: 4
Food: 2
Service: 4
Oajah Godette
My name is oajah godette I went to the drive-thru Monday morning to get a steak egg and cheese bagel combo they were very unprofessional this morning I did not I did not get a receipt after I paid for my food and I got my bag of food all I had was a hash brown and a bagel there was no egg or cheese up there or the steak that was supposed to be up there they need to pay more attention in the morning time
Food: 1
Service: 1
Wendy Padgett
This was the WORSE service I have ever received. I worked at this store many years ago with the now owner. I placed my order and requested two syrups. The person that took the order did not charge for the extra syrup. When I get to the window to receive my order, I asked if my two syrups were in the bag and that I needed three ketchups. The manager comes to the window and says she could not get me the syrup and asked me to pull up. I asked why do I need to pull up if I have my food. She states for the syrup and holds up a bag and says I have the cars food behind you. I told her to have a great day. I pulled over to the belks parking lot to eat and I do not even have my ketchup. This lady needs to be trained on customer service or not be in management. She has no idea how to talk to customers! I called the store and asked if she was the one I was just talking to and she said yes. I asked her to have the regional manager call me. She said I can not give out that information. I was not asking for information, i wanted a phone call. She proceeds to tell me all the information I need is at the top of the receipt. This is not good customer service at ALL! Training is needed or she needs another job!!!
I am not impressed with the way purcells restaurants turned into. I've lived here for 20 years and have never had this much issues from these stores. Beaufort and morehead city is nothing but problems with the service they don't care to help the lobby customers no more especially since the customers can order their own food in the lobby. They just expect the customers to use them instead of interacting with their customers. But they need to understand and think about the customers. Especially without them spending their hard earned money there the employee wouldn't have a job. You should always take care of your customers no matter what. They are the reason why you get paid because they spend their money there. So at that point you should treat them better then making them wait every time or just walk pass them or even ignore them so yall can play around and talk. I'm not sure what happened to purcells stores but they have gone down hill. The training store is morehead city and I was walked by 5 times and waited just so I could get mayo. There just is no need in that. Also one of their other store havelock not only do they play around and ignore there customers but you get fury burgers. 2 out of 4 times I've been there I had found hair in my food. Whatever happened to purcells stores is ridiculous. Someone just needs to find out what the issue is because that is not how it was ran when I worked there for 6 year. Just crazy to treat customers like that.
Atmosphere: 1
Food: 2
Service: 1
Sam Kucera
Food was aight but we tried to pull up to the drive through on bikes cause the main store was closed. We did nothing wrong and we’re still denied service and asked to “get out”.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage
sabrina gonzales
Ordered our food at the kiosk and waited about 15 minutes but noticed everyone else getting their orders before us. I went to ask how much longer it was going to take and the girl said they didn't get our order but when she asked the man doing the orders he had deleted our order off the screen and never made it. He gave us an attitude when we went to grab our tray because even though it says "grab a tent and we will bring your food to you shortly" they don't bring the food to your table.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Big Mac
Alex Marcum
Always pretty decent ?
Atmosphere: 5
Food: 5
Service: 5
Scottie Smith
Hot fresh really good staff wore excellent cordial is smiled when I entered asked me if everything was okay they even came and picked up my trash before I got up from the table everything was very clean wiped down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Quarter Pounder with Cheese, Cheeseburger, Big Mac
Great service. Clean restaurant. Good food.
Atmosphere: 5
Food: 5
Service: 5
Not the usual experience, ordered and supposed to be delivered to the table , but they simply were calling out table numbers. Also, I had to use the kiosk because no one would come to the counter.
Atmosphere: 4
Food: 3
Service: 3
Morning drive through people had the worse attitude ever.
Atmosphere: 1
Food: 3
Service: 1
I believe that the management at this location has done a very good job of ensuring that the workers treat the customers with courtesy and respect.
Atmosphere: 5
Food: 5
Service: 5
Customer service was terrible.
This particular McDonald's is absolute amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Quarter Pounder with Cheese, World Famous Fries, Chicken Mcnuggets
It's McDonalds. It is what it is. Fortunately i have had nothing but positive experiences at the McD's in Morehead
Food: 5
Service: 5
I'm guessing McDonald's makes A LOT of money off me...lol.....
I ask for EXTRA breakfast sauce on my sandwich (which you pay extra for) and they NEVER do it...I even tried a different McDonald's (morehead city and cape carteret) but they don't do it... Oh well, I guess I'll try making the sauce at home... then I will never have to go to McDonald's again.. hope this will remind everyone that corporations don't care about you.. they just want your money...
Atmosphere: 4
Food: 2
Service: 4
My name is oajah godette I went to the drive-thru Monday morning to get a steak egg and cheese bagel combo they were very unprofessional this morning I did not I did not get a receipt after I paid for my food and I got my bag of food all I had was a hash brown and a bagel there was no egg or cheese up there or the steak that was supposed to be up there they need to pay more attention in the morning time
Food: 1
Service: 1
This was the WORSE service I have ever received. I worked at this store many years ago with the now owner. I placed my order and requested two syrups. The person that took the order did not charge for the extra syrup. When I get to the window to receive my order, I asked if my two syrups were in the bag and that I needed three ketchups. The manager comes to the window and says she could not get me the syrup and asked me to pull up. I asked why do I need to pull up if I have my food. She states for the syrup and holds up a bag and says I have the cars food behind you. I told her to have a great day. I pulled over to the belks parking lot to eat and I do not even have my ketchup. This lady needs to be trained on customer service or not be in management. She has no idea how to talk to customers! I called the store and asked if she was the one I was just talking to and she said yes. I asked her to have the regional manager call me. She said I can not give out that information. I was not asking for information, i wanted a phone call. She proceeds to tell me all the information I need is at the top of the receipt. This is not good customer service at ALL! Training is needed or she needs another job!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not impressed with the way purcells restaurants turned into. I've lived here for 20 years and have never had this much issues from these stores. Beaufort and morehead city is nothing but problems with the service they don't care to help the lobby customers no more especially since the customers can order their own food in the lobby. They just expect the customers to use them instead of interacting with their customers. But they need to understand and think about the customers. Especially without them spending their hard earned money there the employee wouldn't have a job. You should always take care of your customers no matter what. They are the reason why you get paid because they spend their money there. So at that point you should treat them better then making them wait every time or just walk pass them or even ignore them so yall can play around and talk. I'm not sure what happened to purcells stores but they have gone down hill. The training store is morehead city and I was walked by 5 times and waited just so I could get mayo. There just is no need in that. Also one of their other store havelock not only do they play around and ignore there customers but you get fury burgers. 2 out of 4 times I've been there I had found hair in my food. Whatever happened to purcells stores is ridiculous. Someone just needs to find out what the issue is because that is not how it was ran when I worked there for 6 year. Just crazy to treat customers like that.
Atmosphere: 1
Food: 2
Service: 1
Food was aight but we tried to pull up to the drive through on bikes cause the main store was closed. We did nothing wrong and we’re still denied service and asked to “get out”.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sausage
Ordered our food at the kiosk and waited about 15 minutes but noticed everyone else getting their orders before us. I went to ask how much longer it was going to take and the girl said they didn't get our order but when she asked the man doing the orders he had deleted our order off the screen and never made it. He gave us an attitude when we went to grab our tray because even though it says "grab a tent and we will bring your food to you shortly" they don't bring the food to your table.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Big Mac
Always pretty decent ?
Atmosphere: 5
Food: 5
Service: 5
Hot fresh really good staff wore excellent cordial is smiled when I entered asked me if everything was okay they even came and picked up my trash before I got up from the table everything was very clean wiped down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Quarter Pounder with Cheese, Cheeseburger, Big Mac
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