Cracker Barrel Old Country Store

I recently received a gift card for Cracker Barrel and decided to take a friend for breakfast. The server was polite at first. We ask if we could get the bacon crisp. When our order arrived the bacon was limp. She took it back and the cook had put it in the deep fryer so, it was not eatable. The biscuits were like hockey pucts. Again not eatable. When we mentioned that we were dissatisfied with the food then she was very rude. Never again will I be a customer of Cracker Barrel

Atmosphere: 4

Food: 1

Service: 1

Excellent service, excellent food

Atmosphere: 5

Food: 5

Service: 5

So I came here for my friend’s birthday expecting to have a great time, the waitress was great at first(complain later on) but…. Reggie and Joe had to swoop in and ruin it for us. The chicken was rubbery and my friend’s steak was still moving and mooing! Reggie didn’t even try to fix the problem!!! He came back with a 2nd steak which was twice as alive than the other one! After that we had to come back and leave a tip because me and my friends had forgotten to leave one and when the waitress received her tip… she had the biggest smirk on her face(sarcastic one). She than went on to say “thank you, my special needs daughter will appreciate that”. I mean I’m glad but you didn’t have a single reason to bring that up just because we made a simple mistake of forgetting your tip! End of the story is that it was a horrible experience. I expected better from you Maria….

Atmosphere: 2

Food: 1

Service: 4

I only give a 1 star because the CB is NOT big rig RV freindly! Can't get in and Can't get out , ugh! Then some idiot guy deliberately blocks the intersection to prevent us turning left to get turned around so we can get back to the interstate. If you are in an RV just go down the road to the next CB.

Atmosphere: 4

Food: 4

Service: 5

No wait. Had our favorite waitress, Debbie E. Food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Hash brown casserole has been totally screwed now up after years of perfection.

Food: 1

Awesome food, superior service. Thoroughly enjoyed even with a teenager.🤣

Atmosphere: 5

Food: 5

Service: 5

Everything about this place was excellent from the beginning until the end. The food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Well they no longer serve liver and onions, but I had Shepards pie and it was pretty good. My wife had the sampler and it was more than she could eat, and she can put some food away, so that should tell you the portions are plentiful. Atmosphere has not changed, even though they threatened us. Our actress was great, and so friendly. I look forward to our next visit.

Atmosphere: 5

Food: 4

Service: 5

my visit was awesome as always 🖤

The food was really good, but it took my entire sitting to get a refill.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Maple Bacon Grilled Chicken, Fried Okra, Chicken Fried Chicken

Our food was great and the young lady who took care of us was one of the best waitresses I have seen in a very long time. She was very friendly, and very professional. She didn't miss a beat, kept our drinks filled and kept checking on us. It was a very good dinner out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatloaf Dinner, Chicken Fried Chicken

Cracker Barrel in Morganton North Carolina
We stopped there 5 weeks ago and ordered dinner, the waiter brought what was supposed to be regular Coke but turned out to be Diet Coke and I’m allergic to diet drinks, so I asked the waiter don’t you have regular Coke and he replied no they were out so we left the restaurant, And we went back a week later and again they said they were out of regular Coke we left the restaurant again, then we went yesterday 12/01/2024 and sat down for dinner and I asked do you have regular Coke and the waitress said no only Diet Coke. We like to eat at Cracker Barrel so I went out to my car and took my own Coke into the restaurant for my meal. The manager kept walking by but didn’t say anything. I talked with one of the managers the second time this happened and he said he had just heard of the problem but that was 4 weeks ago and they still haven’t gotten the problem fixed.
Apparently the managers aren’t on top of things or the Coke shortage would have been solved in 5 weeks.
Bad management will destroy a restaurant just as fast as bad food.
Maybe there’s an issue with the Coke vendor but the manager should at least acknowledge there’s a problem and at minimum apologize for the inconvenience to the customers.
I have an allergy with aspartame and sucralose sweetener no different than someone with food allergies. I wasn’t asked if a diet drink could be substituted. There should be a sign posted on the front door saying they don’t have Regular Coke products.
I would like for the district manager to contact me please.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken Fried Chicken

This Thanksgiving our plans changed last minute and were stuck with just the two of us. Still wanting a turkey meal and knowing all the dinner restaurants were going to bw slammed or have no more reservations, we remembered hearing Cracker Barrel had a good T-Day meal.

The app showed many offerings for the holidays but the turkey meal looked perfect- turkey, dressing, cranberry sauce, sweet potato casserole and vegetable. It was easy to order and I could choose when to pick it up, lucky because we live about 45 minutes away.

When I approached the store, the parking lot looked very full. I was a little apprehensible. However, when I pulled into the drive, there were signs and employees making sure I was directed to where they needed me to be.

Everything went like clockwork and was a very positive experience. Plus the food was excellent.

Atmosphere: 5

Food: 5

Service: 5

Our waitress only refilled coffee multiple times. All other drinks was forgotten even when reminded. One of our meals didn’t come out until all other meals was finished and the check was paid. However they did remove the item from our ticket because of the trouble. The whole service was just lacking.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Biscuits and Gravy, Fried Okra, Fried Apples, Country Ham, Chicken Fried Chicken