Someone needs to re configure the parking and drive thru here. Line gets backed out into road and you can’t even get around to go to the parking lot they have behind building. Long wait time. Think it’s time for a second location or a bigger lot.
Atmosphere: 3
Food: 5
Service: 3
Kylie Smith
Great atmosphere to be in! Very clean restrooms! Store can get really busy being the only one around in Morganton but my drinks are always spot on.
Atmosphere: 5
Food: 5
Service: 5
Nicolette Anthony
This is a very busy location. But we needed to stay caffeinated for our trip. Clean restroom and clean store
Atmosphere: 5
Food: 5
Service: 5
Stephanie Jackson
Super slow service and didn't have all the menu items.
Scotty Gee
Couldn't even make the right drink. Taste bad. Lazy service. Atmosphere felt wrong too. Mixed emotions but pretty sure this has to be the worse Starbucks I've been to
Atmosphere: 2
Food: 1
Service: 2
Thomas Frank
Wonderful staff
Atmosphere: 4
Food: 4
Service: 4
Brian
Friendly, helpful and considerate staff.
Atmosphere: 5
Food: 5
Service: 5
Brete Prewitt
Monday, 29 September 2025. My wife and I visited your Morganton location and waited 15 minutes before pulling up to the order kiosk. Once we heard the attendant ask to hold on before taking our order. We waited another ten minutes before the attendant returned for our coffee ordered. After pulling around the kiosk we waited behind 4 other vehicles for another 15 minutes before arriving at the pickup window to pay and receive our coffees.
Seems yo me the new or less experienced staff work the evening shift. While the more experience staff work the mornings.
The unfortunate part is long wait time has become the norm at the Starbucks location.
If there were other coffee chains open past 7 pm in the evenings we would take our business there. But, this is not the case in Morganton, NC.
Very friendly staff, specially the cute guy with a soothing voice. (Register 4)
Atmosphere: 5
Food: 5
Service: 5
Brooklynn Hylton
I’m usually a big fan of Starbucks and enjoy visiting regularly, but this particular location continues to disappoint. The service here is consistently slow, and my drinks are rarely made correctly. Too often an ingredient is left out, which is frustrating when you’re spending $10 or more per visit.
One of my biggest concerns is that when they don’t have blonde espresso available, they don’t communicate that—they simply substitute with regular espresso, which completely changes the flavor. The espresso here often tastes burnt, and it makes it hard to enjoy a drink I normally love. For example, my go-to order is the Brown Sugar Oatmilk Shaken Espresso with seasonal cold foams, but at this store it rarely comes out as it should.
I completely understand that new employees need time to learn, but proper training is key. Customers expect consistency, and it feels like quality control is not a priority here. To make matters worse, calling the store is nearly impossible since no one ever seems to answer, which makes addressing concerns with management even more difficult.
This location really needs improvement in both service and training. Starbucks is a brand I genuinely enjoy, but this store makes it hard to remain loyal when the experience feels careless.
Atmosphere: 2
Food: 2
Service: 2
Betsy “Bsizem”
This is a great place to relax and enjoy your coffee. Friendly staff and clean bathrooms .
Carmel mocha latte yummy yummy
Atmosphere: 5
Food: 5
Service: 5
Someone needs to re configure the parking and drive thru here. Line gets backed out into road and you can’t even get around to go to the parking lot they have behind building. Long wait time. Think it’s time for a second location or a bigger lot.
Atmosphere: 3
Food: 5
Service: 3
Great atmosphere to be in! Very clean restrooms! Store can get really busy being the only one around in Morganton but my drinks are always spot on.
Atmosphere: 5
Food: 5
Service: 5
This is a very busy location. But we needed to stay caffeinated for our trip. Clean restroom and clean store
Atmosphere: 5
Food: 5
Service: 5
Super slow service and didn't have all the menu items.
Couldn't even make the right drink. Taste bad. Lazy service. Atmosphere felt wrong too. Mixed emotions but pretty sure this has to be the worse Starbucks I've been to
Atmosphere: 2
Food: 1
Service: 2
Wonderful staff
Atmosphere: 4
Food: 4
Service: 4
Friendly, helpful and considerate staff.
Atmosphere: 5
Food: 5
Service: 5
Monday, 29 September 2025. My wife and I visited your Morganton location and waited 15 minutes before pulling up to the order kiosk. Once we heard the attendant ask to hold on before taking our order. We waited another ten minutes before the attendant returned for our coffee ordered.
After pulling around the kiosk we waited behind 4 other vehicles for another 15 minutes before arriving at the pickup window to pay and receive our coffees.
Seems yo me the new or less experienced staff work the evening shift. While the more experience staff work the mornings.
The unfortunate part is long wait time has become the norm at the Starbucks location.
If there were other coffee chains open past 7 pm in the evenings we would take our business there. But, this is not the case in Morganton, NC.
Service: 2
Constantly sold out of things - even basic items.
Restaurantji Recommends
Very friendly staff, specially the cute guy with a soothing voice. (Register 4)
Atmosphere: 5
Food: 5
Service: 5
I’m usually a big fan of Starbucks and enjoy visiting regularly, but this particular location continues to disappoint. The service here is consistently slow, and my drinks are rarely made correctly. Too often an ingredient is left out, which is frustrating when you’re spending $10 or more per visit.
One of my biggest concerns is that when they don’t have blonde espresso available, they don’t communicate that—they simply substitute with regular espresso, which completely changes the flavor. The espresso here often tastes burnt, and it makes it hard to enjoy a drink I normally love. For example, my go-to order is the Brown Sugar Oatmilk Shaken Espresso with seasonal cold foams, but at this store it rarely comes out as it should.
I completely understand that new employees need time to learn, but proper training is key. Customers expect consistency, and it feels like quality control is not a priority here. To make matters worse, calling the store is nearly impossible since no one ever seems to answer, which makes addressing concerns with management even more difficult.
This location really needs improvement in both service and training. Starbucks is a brand I genuinely enjoy, but this store makes it hard to remain loyal when the experience feels careless.
Atmosphere: 2
Food: 2
Service: 2
This is a great place to relax and enjoy your coffee. Friendly staff and clean bathrooms .
Atmosphere: 5
Food: 5
Service: 5
They are closed at least once a month.
Atmosphere: 3
Food: 3
Service: 3
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
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