Customer service is always great, but the past few weeks they are always out of meat or other bread besides white. This has happened almost every time I am in, limiting to only pepperoni and chicken in thr whole store. I don't understand why they can't keep meats in stock. It doesn't even manner what day or time of the week, I go.
Mychel Hefner
My mobile order is always wrong so I refuse to visit this location anymore. The printed receipt has every item listed. How hard can it be?
Jacob Wallace
Service was terrible. The bread was not cooked all the way through. What's doughy
Trey Anthony
I always enjoy coming here. And today the one young woman who was working by herself was so friendly.
Sarah Francisco
We made an online order. When my husband went to pick it up, they were out of bread, chicken and other vegetables. We didn’t end up getting what we paid or ordered. The young lady working there was a sweet girl but it was just constant excuses.
Ae Lee Lo
Terrible experience and will never come to this Subway again! I would rate it a 0 if I could. Ordered two sandwiches and a personal pizza online for pickup. When my husband arrived, he called me saying they're out of the protein on my sandwich order but had a substitute. I agreed since I didn't want to change my order last minute. 25 minutes later, my husband messages me saying that they're out of pepperoni for his sandwich and the pizza, as well as out of the bread that he wanted. Our order was supposed to be ready for pickup, not wait 30 minutes after arrival for our order, while the only worker there served walked-in customers first. Unacceptable Subway! Management needs to get it together! We hardly ever eat at Subway and the time we do, terrible service and out of so many key ingredients from our order. TERRIBLE!
Veah Webb
This is the worst subway to exist, how are you going to serve chicken bacon RANCH and not have ranch. i recommend goin to any other subway near you. i had to stop at Hardee's and get me sum ranch👎🏻
Josh Blackburn
I only gave this location 1 star because Google doesn’t have an option for zero stars. I don’t know what has happened to the Subways in Morganton since being sold but whoever owns them has run them in the ground.
Brandon Buff
Start off the bread wasn't done. Lettuce was brown and had a smell to it. They cut the cucumber as ordered. I don't know what happened to this subway In the last year. It's went down hill fast. It's always something at this location. Never prepared or organized staff never trained properly. I gave this location a lot of chances to change but it's not looking good. I am done! I want be back.
If you do an online order… be aware that if customers come into the store, even long after the app says your order should be ready, the persons in the store will get their order prepared before yours. This has happened numerous times to me at this location. (Subway on Independence Blvd. Morganton). I recently went to pickup my order 25 minutes after the order was placed. I walked into an empty store. There were no customers in the store. I asked about my order that was supposed to be ready. They picked up the order ticket and said we have it and are getting ready to start. Then two men walked into the store. Both of those men had their orders prepared and given to them, then one of the employees STARTED to work on my order. I politely asked the employees if that was normal business practice to put orders in priority of in store orders first? What was the reason that my order had not been prepared before their orders, especially considering that I am now an in store customer just like they were but I was in line first. And to top it all off, once she started on my order, she advised me that she didn’t have enough of the meat needed to make 2 sandwiches, but could make 1. I immediately asked for a refund. Which of course will take one week to 10 business days before I see my money back. So be advised this Store is terrible at getting your orders correct or in the way they conduct business by choosing who and which orders to service first. You will always have a long wait time.
Michelle Carswell
The sandwich artist at this location were very nice and funny. My kids and I really enjoyed the experience here. The tables and floor could use some spot cleaning but overall a great experience. Thanks for the laughs today.
Paula Poteat
What is this? This is not what I ordered! This looks disgusting!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oven Roasted Turkey
Ashlee Dixon
Out of alot of veggies and the ones they had were very old and turning brown. This has happened a few times before, we won't ever go back there.
Customer service is always great, but the past few weeks they are always out of meat or other bread besides white. This has happened almost every time I am in, limiting to only pepperoni and chicken in thr whole store. I don't understand why they can't keep meats in stock. It doesn't even manner what day or time of the week, I go.
My mobile order is always wrong so I refuse to visit this location anymore. The printed receipt has every item listed. How hard can it be?
Service was terrible. The bread was not cooked all the way through. What's doughy
I always enjoy coming here. And today the one young woman who was working by herself was so friendly.
We made an online order. When my husband went to pick it up, they were out of bread, chicken and other vegetables. We didn’t end up getting what we paid or ordered. The young lady working there was a sweet girl but it was just constant excuses.
Terrible experience and will never come to this Subway again! I would rate it a 0 if I could. Ordered two sandwiches and a personal pizza online for pickup. When my husband arrived, he called me saying they're out of the protein on my sandwich order but had a substitute. I agreed since I didn't want to change my order last minute. 25 minutes later, my husband messages me saying that they're out of pepperoni for his sandwich and the pizza, as well as out of the bread that he wanted. Our order was supposed to be ready for pickup, not wait 30 minutes after arrival for our order, while the only worker there served walked-in customers first. Unacceptable Subway! Management needs to get it together! We hardly ever eat at Subway and the time we do, terrible service and out of so many key ingredients from our order. TERRIBLE!
This is the worst subway to exist, how are you going to serve chicken bacon RANCH and not have ranch. i recommend goin to any other subway near you. i had to stop at Hardee's and get me sum ranch👎🏻
I only gave this location 1 star because Google doesn’t have an option for zero stars. I don’t know what has happened to the Subways in Morganton since being sold but whoever owns them has run them in the ground.
Start off the bread wasn't done. Lettuce was brown and had a smell to it. They cut the cucumber as ordered. I don't know what happened to this subway In the last year. It's went down hill fast. It's always something at this location. Never prepared or organized staff never trained properly. I gave this location a lot of chances to change but it's not looking good. I am done! I want be back.
amazing
Restaurantji Recommends
Blaring mumble rap and have no items in stock.
If you do an online order… be aware that if customers come into the store, even long after the app says your order should be ready, the persons in the store will get their order prepared before yours. This has happened numerous times to me at this location. (Subway on Independence Blvd. Morganton). I recently went to pickup my order 25 minutes after the order was placed. I walked into an empty store. There were no customers in the store. I asked about my order that was supposed to be ready. They picked up the order ticket and said we have it and are getting ready to start. Then two men walked into the store. Both of those men had their orders prepared and given to them, then one of the employees STARTED to work on my order. I politely asked the employees if that was normal business practice to put orders in priority of in store orders first? What was the reason that my order had not been prepared before their orders, especially considering that I am now an in store customer just like they were but I was in line first. And to top it all off, once she started on my order, she advised me that she didn’t have enough of the meat needed to make 2 sandwiches, but could make 1. I immediately asked for a refund. Which of course will take one week to 10 business days before I see my money back. So be advised this Store is terrible at getting your orders correct or in the way they conduct business by choosing who and which orders to service first. You will always have a long wait time.
The sandwich artist at this location were very nice and funny. My kids and I really enjoyed the experience here. The tables and floor could use some spot cleaning but overall a great experience. Thanks for the laughs today.
What is this? This is not what I ordered! This looks disgusting!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oven Roasted Turkey
Out of alot of veggies and the ones they had were very old and turning brown. This has happened a few times before, we won't ever go back there.
Atmosphere: 1
Food: 1
Service: 1
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