Chipotle Mexican Grill

Love this place. When I am in the area I always stop for a bowl of delicious food. Over the last few years it has doubled in price, but who hasn't. Very good food.

Atmosphere: 5

Food: 5

Service: 5

Service was terrible. People behind the counter are rude across the board, except for one woman. Portions are laughably small. The woman who begins the food line always has her arms folded and pretends like you don’t exist.

Atmosphere: 1

Food: 3

Service: 1

The food standards are pretty good, thankfully; however, I can always count on the Chipotle staff to make me feel like I’m just lucky they let me in there. Always a bad attitude, and always cheap on the guac. I can use the count on Chipotle for those 3 things.

Atmosphere: 2

Food: 5

Service: 1

Very Bad Service, they lie to you with the waiting estimate to charge you in advance and so you have to wait, they told me 15 to 20 minutes and after almost an hour I had to ask for my refund and they still got angry and blatantly told me (o!! there are people who wait longer)!!

Not the best guacamole

Atmosphere: 5

Food: 1

Service: 5

Out of food often, low quality, shitty portions. I hadn’t been there in about a year and I should have kept staying away. Can’t wait for chipotle to go out of business next

Atmosphere: 1

Food: 1

Service: 1

This is the worst store in new Bern I have wasted my money there countless times because my wife loves the food but every time we do a mobile order it’s nothing like what we asked for. Every worker in the building is rude unsupportive and acts like your the worlds worst person for asking them to provide you any service I will never be returning. It’s a real shame due to the food being good when you actually get what you want.

Atmosphere: 1

Food: 3

Service: 1

Horrible experience. Walked in and was greeted by a side eye disapproved glare. Not a hello or what would you like but a "I'm not going to acknowledge you are here as a person. I offered up, "I'd like a burrito " and received a grunt and a stare away from me to the wall. Half a scoop of meat later I asked for extra meat so it was a normal burrito. After checking out it was obvious even what I got was as cold as the servers personality. It was like OMG I have experienced the worst chipotle of my life, so I smiled knowing this was the worst. An achievement on its own. Congrats.

Atmosphere: 1

Food: 1

Service: 1

My last two orders have had uncooked rice. My order today was someone else’s bowl and had hair in it. The chipotle support only gave me one free entree for the issue even though two of my bowls were inedible

Food: 1

I went there specifically for the brisket and of course they were out of it, who manages these places. My friend ordered the bowl and a drink..... $20.00+
Guess there off our list.

Atmosphere: 1

Food: 2

Service: 1

Food is very good ?.

Atmosphere: 2

Food: 5

Service: 3

I was ignored for a few minutes, I was about to walk out when they finally took my order. The food was delicious until I found a hair in it. I kind of just wanted to vomit my dinner after that.

Atmosphere: 2

Food: 2

Service: 1

Great food!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Chips

Poor management and staffing issues at this location.

Atmosphere: 1

Food: 1

Service: 1

Great burrito and great staff.

Atmosphere: 5

Food: 5

Service: 5