Sake Hibachi Sushi & Bar
400 Hotel Dr, New Bern
(252) 638-1888
Recent Reviews
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Myself and 5 family members went for lunch today, and we were very unimpressed. For starters, the whole restaurant was sweltering hot. It took forever to get food and drinks despite being one of the only parties in the restaurant. The sushi was room temp (as opposed to sushi we have had elsewhere that was served cold) and tasted off/excessively fishy (not in a good way). The chicken I got with my chicken hibachi was rubbery and tough. We were not impressed and definitely will not be returning. Only giving them 2 stars because our waitress was very friendly.
I got the snow crab boil and it was delicious, problem they furnish no tools for eating crab legs. Service great, prices $$.
I had reservations for 5:30. Our cook didn’t come over until well after 7. There were guest who came after us who received their food before us. Poor service.
Great place … love the atmosphere and the food
This was the best experience ever here our cook was awesome and interacted with my kids and they had a blast
The meal was decent no complaints, given the older demographics of the location the taste fits. Overall not a bad meal and the server was very nice and attentive.
I rarely ever give a bad review, unfortunately I have to in this case. We went to Christmas dinner, the service was extremely slow (20-30 minutes for a drink), drinks and food served on dirty plates/glasses with food remnants floating in my drink. When it came time that the hibachi cook was tossing food to people for one of his neat little tricks, my fiance politely said no thank you, and he then proceeded to put food on his spatula and throw it directly at her hitting her with multiple pieces. Not once but twice he did this intentionally. I'm extremely upset by this matter, and not to mention how my fiance feels. We will never come back. I wish I could rate this experience 0 stars.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give this place no stars. Extremely unprofessional staff. They made our experience horrible. And the hibachi cook in particular I am talking about. I hope this place shuts down. They served our food and drink on dirty plates and cups (ended up asking for plastic and hardly ate any sides served bc everything was so gross.) and the cook was so freaking rude and horrible. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
My 8 year old son says, "i give this place 5 stars. I love it. It is so good. They made everything perfect"
Atmosphere: 5
Food: 5
Service: 5
The food gets zero stars for me and service was 3 stars but I deducted a star off due to the manager coming over basically arguing with me over how the food was just freshly made and how she could show me. I looked dead at her and stated I don’t care your steak tasted expired and the spicy tuna roll was definitely premade or reused from someone who didn’t eat theirs. The tuna had a hard top texture like it was sitting in a cooler and the top got hard but the worse part was the taste and hardness of the tempura crunch. Learn better customer service skills. You do not approach customers in a defensive way. I never asked for you to come over and start yelling at me. I have had sushi all over the country and even in other countries but this is the worse. I was NOT looking for free anything just food that is not old or expired. Also the server told me they do not have sweet potato but we ordered two veggie tempura appetizers and my niece got a piece of sweet potato and no it was not the carrots. Also my husband did not eat his steak hibachi ( this man never leaves any food on his plate unless it’s bad) but he just let me know in the car that it tasted bad as well. This place is not busy enough so I am only assuming food cost you are not going to waste anything so why not serve day old expired food or reused. I can only imagine all the health code violations this place has if only a food inspector would drop in to check out that kitchen.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
We enjoyed the meal and the local atmosphere. The steamed dumplings were great, as well as all the dishes we ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Salmon, Soup & Salad, Gyoza
Great place! Delicious food and servers were awesome!!
Atmosphere: 5
Food: 5
Service: 5
This place was huge. Would be so nice if an all you can eat sushi seafood place but great sushi!
Atmosphere: 4
Food: 5
Service: 4
Shared a shrimp bento box and spider roll! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Great food.
Atmosphere: 5
Food: 5
Service: 5
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