ordered a cake from the Bakery and it looked nothing like the image I ordered.
Maria Moore
The worst! Had a photo order. Went to pick up order and three ladies were behind the counter. One checking out a customer the other two standing there. A male Walmart employee walks by the cashier ask him (who had his hands full) to help me. He doesn’t acknowledge her. I’m still standing there. She ask again what I needed. Directs me to follow him to the old layaway counter where I had to help him put together the photo book I came to pick up!! Two girls still standing behind counter!! Sad Sad this is the customer service we have to PAY for.
David Ricks
They really know how to put the ‘service’ in disservice! Half the self checkout lanes are usually closed. Only one or two manned checkout lanes will be open (if you’re lucky). The staff will ignore you at best, but usually will actively work to make sure you have a miserable experience and management is perfecting their world class hide and seek skills as they tend to completely disappear when the store is open. Do yourself a favor, just buy your crap on Amazon.
Porsche Marie
When I patron Walmart, the only person that brightens my day is Isaiah!!! He has the brightest smile and the warmest hugs! I wish all associates had his positive and friendly personality.
Shara Rossi
Just left the Walmart bakery and it was horrible! I stood in the bakery for 10 minutes. nobody came to help. went to customer service and asked if the deli Associates could take a bakery order they said yes . went back to the deli they told me that nobody in the deli knew how to take the order and that the bakery associate will be back in 15 minutes. I come back in 15 minutes this time there was three extra Associates over there standing around. I waited in the bakery for 10 more minutes finally somebody came over to take my order and then I was told that I was too late to put in a cake order for tomorrow!
Melba Dutton White
This Walmart is HONESTLY an embarrassment to me!!! The lack of customer care here is UNACCEPTABLE !I LITERALLY stood waiting for the young girl to help her customer, for 30 minutes!!!! Walked by to electronics to get the girl to help me! She roledher eyes, walk BACK TO THE GIRL INESEWING DEPT and told her to go my things FROM THE BACKWHEN SHE WAS DONE! Then she walked back to electronics and stood there!!!! Doing NOTHING!!!! I waited 15 more minutes to have another lady OF CO
Brittany Burtis
The employees are very rude every time I go in and I honestly don't go there much because of that and started not going at all now.
Judy Jones Myrick
I had too many items to be comfortable at a self register. I stood in line for 10 minutes in one of the three staffed registers after 10 minutes, the cashier informs the 2nd lady in line that she would be her last customer. I was #3 and had to move to the end of another line. Another 15 minutes before I made it to the register .
Leslie Maddox
I visited the photo center today. Service was good but the photos were such poor quality. It’s 2021. I shouldn’t have to have pixelated 1 hour photo prints. I used a usb with full frame images. I’m appalled at the low quality prints. Figure it out Walmart.
Lisa Garrison Campbell
need to open more cash registers with actual cashier's! and not have so many self check outs. it took 45 minutes for me to check out. half my cold stuff was thawed out.
Open more checkouts, at least for the elderly. Lots of staff standing around Always horrible management at MLK Walmart.
Ebony Peyton-Prophet
Rude cashiers and they dont honor the prices marked with multiple items under sign....Shop online to avoid this place..
Lori Shaul
I normally don't shop at this Walmart and prob won't again! I was checking out and the cashier was pretty rude. She was checking out my items. I had a 3 lb bag of carrots and she looked at them really funny. So I felt the need to explain. I said oh those carrots are my dogs treats. And she said I didn't know dogs ate carrots and I said yes and they also eat green beans. She then said "Wow, we are making our dogs vegetarians now?!" And she wasn't saying it to be funny. She was being RUDE!!!! AFTER THAT, THERE WAS NO CONVERSATION!!!!
Renee Jones
Just left the Walmart bakery and it was horrible! I stood in the bakery for 10 minutes. nobody came to help. went to customer service and asked if the deli Associates could take a bakery order they said yes . went back to the deli they told me that nobody in the deli knew how to take the order and that the bakery associate will be back in 15 minutes. I come back in 15 minutes this time there was three extra Associates over there standing around. I waited in the bakery for 10 more minutes finally somebody came over to take my order and then I was told that I was too late to put in a cake order for tomorrow!
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Came in tonight saw a end cap full of ceiling fans. Ceiling fans said $13. Picked up 5. Got to the register they rang up $49. WAITED 30 MINS FOR A MANAGER. Manager gets there and then leaves. Returns and says they do say 13 you can buy 1. That's the policy. Im first off shocked they arent the correct price there was still about 10 left. I asked to speak to the head manager he said he was the head manager and it happens and walmart says he only has to sell one. Told me to call 800 number to make complaint. management is trash
ordered a cake from the Bakery and it looked nothing like the image I ordered.
The worst! Had a photo order. Went to pick up order and three ladies were behind the counter. One checking out a customer the other two standing there. A male Walmart employee walks by the cashier ask him (who had his hands full) to help me. He doesn’t acknowledge her. I’m still standing there. She ask again what I needed. Directs me to follow him to the old layaway counter where I had to help him put together the photo book I came to pick up!! Two girls still standing behind counter!! Sad Sad this is the customer service we have to PAY for.
They really know how to put the ‘service’ in disservice! Half the self checkout lanes are usually closed. Only one or two manned checkout lanes will be open (if you’re lucky). The staff will ignore you at best, but usually will actively work to make sure you have a miserable experience and management is perfecting their world class hide and seek skills as they tend to completely disappear when the store is open. Do yourself a favor, just buy your crap on Amazon.
When I patron Walmart, the only person that brightens my day is Isaiah!!! He has the brightest smile and the warmest hugs! I wish all associates had his positive and friendly personality.
Just left the Walmart bakery and it was horrible! I stood in the bakery for 10 minutes. nobody came to help. went to customer service and asked if the deli Associates could take a bakery order they said yes . went back to the deli they told me that nobody in the deli knew how to take the order and that the bakery associate will be back in 15 minutes. I come back in 15 minutes this time there was three extra Associates over there standing around. I waited in the bakery for 10 more minutes finally somebody came over to take my order and then I was told that I was too late to put in a cake order for tomorrow!
This Walmart is HONESTLY an embarrassment to me!!! The lack of customer care here is UNACCEPTABLE !I LITERALLY stood waiting for the young girl to help her customer, for 30 minutes!!!! Walked by to electronics to get the girl to help me! She roledher eyes, walk BACK TO THE GIRL INESEWING DEPT and told her to go my things FROM THE BACKWHEN SHE WAS DONE! Then she walked back to electronics and stood there!!!! Doing NOTHING!!!! I waited 15 more minutes to have another lady OF CO
The employees are very rude every time I go in and I honestly don't go there much because of that and started not going at all now.
I had too many items to be comfortable at a self register. I stood in line for 10 minutes in one of the three staffed registers after 10 minutes, the cashier informs the 2nd lady in line that she would be her last customer. I was #3 and had to move to the end of another line. Another 15 minutes before I made it to the register .
I visited the photo center today. Service was good but the photos were such poor quality. It’s 2021. I shouldn’t have to have pixelated 1 hour photo prints. I used a usb with full frame images. I’m appalled at the low quality prints. Figure it out Walmart.
need to open more cash registers with actual cashier's! and not have so many self check outs. it took 45 minutes for me to check out. half my cold stuff was thawed out.
Restaurantji Recommends
Open more checkouts, at least for the elderly. Lots of staff standing around Always horrible management at MLK Walmart.
Rude cashiers and they dont honor the prices marked with multiple items under sign....Shop online to avoid this place..
I normally don't shop at this Walmart and prob won't again! I was checking out and the cashier was pretty rude. She was checking out my items. I had a 3 lb bag of carrots and she looked at them really funny. So I felt the need to explain. I said oh those carrots are my dogs treats. And she said I didn't know dogs ate carrots and I said yes and they also eat green beans. She then said "Wow, we are making our dogs vegetarians now?!" And she wasn't saying it to be funny. She was being RUDE!!!! AFTER THAT, THERE WAS NO CONVERSATION!!!!
Just left the Walmart bakery and it was horrible! I stood in the bakery for 10 minutes. nobody came to help. went to customer service and asked if the deli Associates could take a bakery order they said yes . went back to the deli they told me that nobody in the deli knew how to take the order and that the bakery associate will be back in 15 minutes. I come back in 15 minutes this time there was three extra Associates over there standing around. I waited in the bakery for 10 more minutes finally somebody came over to take my order and then I was told that I was too late to put in a cake order for tomorrow!
Came in tonight saw a end cap full of ceiling fans. Ceiling fans said $13. Picked up 5. Got to the register they rang up $49. WAITED 30 MINS FOR A MANAGER. Manager gets there and then leaves. Returns and says they do say 13 you can buy 1. That's the policy. Im first off shocked they arent the correct price there was still about 10 left. I asked to speak to the head manager he said he was the head manager and it happens and walmart says he only has to sell one. Told me to call 800 number to make complaint. management is trash