I placed an order through Door Dash, specifically their Broccoli with garlic sauce meal. Unfortunately, the meal arrived with clear quality issues. The broccoli was old, soft, and overcooked, which showed it was not fresh. Furthermore, the accompanying garlic sauce wasn't consistent, but was clumpy and overly oily. This was the second time I had ordered this item and noticed freshness issues, though this time I felt compelled to call the restaurant and return the meal. When I called, I encountered a poor customer service experience. The staff member who helped me was defensive, offering every excuse imaginable to explain why the broccoli was in that condition. I arrived at the restaurant with the meal to show the quality and to get it replaced. The restaurant staff worked to resolve the issue by making a new, fresh order. Upon bringing me the replacement meal which was significantly better quality and contained fresh broccoli, only confirmed the problem with the initial dish. While handing me the new meal, the employee again attempted to question my judgment, implying I did not know the difference between fresh and old food. I tried to again explain that the food was bad quality, but the staff member ignored the complaint and gave me the spoiled dish back to take home and eat it saying the dish was still good to eat. However, I took a pic and I threw the meal away when I got back home. While I appreciate that the food was eventually replaced, the experience was significantly marred by the dismissive and attitude of this staff member. The restaurant needs to address both the quality control of its delivered ingredients and the way its team members interact with customers raising concerns.
Atmosphere: 2
Food: 2
Service: 2
Ggirl
This place is great! It's clean with nice lighting. The servings are large w lots of flavor. They don't skimp on meat. Waitress is attentive n polite.
Atmosphere: 5
Food: 5
Service: 5
Olivia Leeson
I LOVE THIS PLACE!!! The sushi is a great price and super high quality. The servers are also super nice! I’ve never had a bad experience here. This is my new go-to spot!
Atmosphere: 5
Food: 5
Service: 5
Pat Cataldo
Atmosphere was very good - food wasn’t good or tasty. Mistake to order chicken chow main - no flavorful at all.
Atmosphere: 4
Food: 1
Service: 3
Gennessy Grullon
Only eat here if you have allergies to all things flavorful and seasoning, or on a bland food diet. Everything that I ordered tasted like stale tap water, The most flavorful thing was the soy sauce on the side. Also how do you even make sushi dry? I rather eat a Jean jacket then ever come here again
Carrie M
No chow mein noodles with chow mein
John Nelson
I had the best General Tso's chicken that I've ever had in my 59 years of life. The wonton soup is fantastic too. I ate there for lunch and couldn't say enough good things about my meal. I will be back even though I live about 45 mins away.
Atmosphere: 5
Food: 5
Service: 5
Courtney Cappa
I should’ve known the second that the waitress brought the unwrapped silverware over with her bare hands that this place was going to suck. The chicken was absolutely horrible - it was far from white meat. I also ordered the shrimp tempura for $8, which come to find out only comes with 2 shrimps and a bunch of fried veggies. Worst place I’ve been to in a while.
Atmosphere: 3
Food: 1
Service: 4
Ava Giandurco
DO NOT EAT HERE!!!! My friends and I got food from here after I recommended it because I had a sushi roll here once that was ok and it was close by. Immediately after having one bite of the egg roll I realized the taste was terribly off and not at all what an egg roll is supposed to taste like. We all had awful cramping and stomach pain/nausea ALL NIGHT. This place gave us food poisoning. The next day my dad ate the leftovers we put in the fridge and forgot to throw out, and he said he was up all night sick as well which confirmed everything.
Atmosphere: 1
Food: 1
mercedes cooper
The food was bland did not taste good and left me and my boyfriend stomach in pain and still in pain the following day. Spent $45 here just to have my stomach hurting. Will not order from here again .
The fried food was soft and mushy, the dumplings were doughy. The chicken fried rice was really good though.
Food: 2
Service: 4
Kevin Taborn
Good food and quiet.
Emily Kornegay
SOOOOOO GOOD!!! Crab rangoons are fire!! Chicken lo mein is my favorite ever that I've had in Raleigh so far (and I've tried many through the triangle) go go go!!!
Brenda
Mongolian beef was pretty good but chowmein and fried rice were a little bland. Appetizers came after the food.
I placed an order through Door Dash, specifically their Broccoli with garlic sauce meal. Unfortunately, the meal arrived with clear quality issues. The broccoli was old, soft, and overcooked, which showed it was not fresh. Furthermore, the accompanying garlic sauce wasn't consistent, but was clumpy and overly oily.
This was the second time I had ordered this item and noticed freshness issues, though this time I felt compelled to call the restaurant and return the meal.
When I called, I encountered a poor customer service experience. The staff member who helped me was defensive, offering every excuse imaginable to explain why the broccoli was in that condition. I arrived at the restaurant with the meal to show the quality and to get it replaced. The restaurant staff worked to resolve the issue by making a new, fresh order. Upon bringing me the replacement meal which was significantly better quality and contained fresh broccoli, only confirmed the problem with the initial dish. While handing me the new meal, the employee again attempted to question my judgment, implying I did not know the difference between fresh and old food. I tried to again explain that the food was bad quality, but the staff member ignored the complaint and gave me the spoiled dish back to take home and eat it saying the dish was still good to eat. However, I took a pic and I threw the meal away when I got back home. While I appreciate that the food was eventually replaced, the experience was significantly marred by the dismissive and attitude of this staff member. The restaurant needs to address both the quality control of its delivered ingredients and the way its team members interact with customers raising concerns.
Atmosphere: 2
Food: 2
Service: 2
This place is great! It's clean with nice lighting. The servings are large w lots of flavor. They don't skimp on meat. Waitress is attentive n polite.
Atmosphere: 5
Food: 5
Service: 5
I LOVE THIS PLACE!!! The sushi is a great price and super high quality. The servers are also super nice! I’ve never had a bad experience here. This is my new go-to spot!
Atmosphere: 5
Food: 5
Service: 5
Atmosphere was very good - food wasn’t good or tasty. Mistake to order chicken chow main - no flavorful at all.
Atmosphere: 4
Food: 1
Service: 3
Only eat here if you have allergies to all things flavorful and seasoning, or on a bland food diet. Everything that I ordered tasted like stale tap water, The most flavorful thing was the soy sauce on the side. Also how do you even make sushi dry? I rather eat a Jean jacket then ever come here again
No chow mein noodles with chow mein
I had the best General Tso's chicken that I've ever had in my 59 years of life. The wonton soup is fantastic too. I ate there for lunch and couldn't say enough good things about my meal. I will be back even though I live about 45 mins away.
Atmosphere: 5
Food: 5
Service: 5
I should’ve known the second that the waitress brought the unwrapped silverware over with her bare hands that this place was going to suck. The chicken was absolutely horrible - it was far from white meat. I also ordered the shrimp tempura for $8, which come to find out only comes with 2 shrimps and a bunch of fried veggies. Worst place I’ve been to in a while.
Atmosphere: 3
Food: 1
Service: 4
DO NOT EAT HERE!!!!
My friends and I got food from here after I recommended it because I had a sushi roll here once that was ok and it was close by. Immediately after having one bite of the egg roll I realized the taste was terribly off and not at all what an egg roll is supposed to taste like. We all had awful cramping and stomach pain/nausea ALL NIGHT. This place gave us food poisoning. The next day my dad ate the leftovers we put in the fridge and forgot to throw out, and he said he was up all night sick as well which confirmed everything.
Atmosphere: 1
Food: 1
The food was bland did not taste good and left me and my boyfriend stomach in pain and still in pain the following day. Spent $45 here just to have my stomach hurting. Will not order from here again .
Food: 1
Restaurantji Recommends
Best tasting Chinese food I've had!
Atmosphere: 5
Food: 5
Service: 4
The fried food was soft and mushy, the dumplings were doughy.
The chicken fried rice was really good though.
Food: 2
Service: 4
Good food and quiet.
SOOOOOO GOOD!!! Crab rangoons are fire!! Chicken lo mein is my favorite ever that I've had in Raleigh so far (and I've tried many through the triangle) go go go!!!
Mongolian beef was pretty good but chowmein and fried rice were a little bland. Appetizers came after the food.
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