Firehouse Subs Edwards Mill

Name: Firehouse Subs Edwards Mill
Address: 4111 Ed Dr, Raleigh, North Carolina, 27612, US
Telephone: (919) 647-4291
Price range: $
Rating: 3.4

$ • Sandwich Shops, Fast Food

Hours:
4111 Ed Dr, Raleigh
(919) 647-4291

Menu Order Online

About Firehouse Subs

Firehouse Subs Edwards Mill is a local sandwich shop that generally offers a satisfactory dining experience. The sandwiches are typically delicious, with options like the Engineer sub and the medium Hook and Ladder, which customers have found to be good, big, and hot. The presentation is acceptable, and the restaurant has received positive reviews for its tasty food and friendly service. However, it has faced some recent quality issues, including a lack of ice in the drink machine, a dirty drink station, and being out of certain ingredients for sandwiches. The staff appears to be predominantly young, with a lack of older employee supervision or management. While the employees are respectful and willing to accommodate special needs, some customers have expressed concerns about attention to detail, particularly regarding special requests like "no pickle spear," which sometimes get missed.

Despite these challenges, the restaurant has also received positive feedback, including praise for the exceptional service provided by staff members. One customer highlighted a special BOGO day offer, making their visit even better. Overall, Firehouse Subs Edwards Mill seems to offer a mixed dining experience, with room for improvement in maintaining consistent quality and customer service, but it remains a solid choice for a quick and satisfying meal.