“Had the most amazing carhop. A young lady helped me to get my order fixed after it arrived with issues. I asked for no cheese, and the ticket even said no cheese, but unfortunately it came with cheese. I am very allergic to cheese, and even though they were very busy I felt awful bothering the young lady. She assured me it was no issue and went back inside. Around 15 minutes later she brings me the correct burger and apologizes for the delay. Truthfully I was a bit snappy with her, but it was hard to stay upset with how understanding she was. She was very polite, and even took the time to socialize with us. It's not often that fast food workers take the time to chat with customers, and it really made me feel like I was sitting down somewhere and not just in my car. Thank you Kristen!!
Food: 6/10
Customer service: 10/10“
“I’ve been craving Sonic for months, but it’s always hard to find one with a good sanitation grade and great customer service. Well, today, I decided to stop by the Sonic on Jones Franklin Rd. while running errands, and I couldn’t be more pleased! 🙌 They had an impressive sanitation grade of 94.5, which immediately made me feel good about my choice.
The customer service was top-notch! Friendly, helpful, and efficient. I got my usual go-to order: the Super Sonic Double Cheeseburger with tots and a cherry limeade 🍔🍟🍒🍹—it was perfect! Honestly, it was so good that I forgot to snap a pic because it was gone in no time 😂
Sonic has always been a favorite of mine, but it’s rare to find one with a high sanitation grade AND great service, so I’m super grateful for this location! Can’t wait to return!
Thanks, Sonic! 👏👑
#Grateful #SonicCravings #GoodFoodGoodService #SonicLove“