Stay away from this Starbucks if you don’t want to get yelled at by the barista. I had just gotten my coffee when I heard the barista, Cindy, yelling at a customer. This was unacceptable behavior, and it caused such a big scene. All the other customers and I were all in shock at how rude Cindy was, and something should be done immediately.
Cynthia W
As I know this location can get busy, I ordered my drink 15 minutes before I expected to be there through the app. Plus, it was a weekday afternoon so not a super busy time for them. Plenty of time, right? Nope. It took a total of 35 minutes from the time I ordered to the time I received my order - one hot tea. That’s it. And this is not the first time this has happened to me this location. I will be changing my preferred store to another location.
Gigi Aviator
I didn’t even want to give 1 Star!This is THE WORST STARBUCKS!Staff are short, rude and with a nasty “I could care less attitude” AND SLOW!! When they first opened a few years ago, it was decent… not now… especially with Target’s all around new mgmt and staff… the majority of them need extensive training in Customer Service of HOW NOT TO BE LIKE WALLMART. No class. ??
Ben Wilmore
So slow!!! Wasn’t busy and still took +20 min to get a drink.
Atmosphere: 3
Food: 1
Service: 1
Aresa Hairston
Had an amazing latte and per usual, it was
Atmosphere: 5
Food: 5
Service: 4
Shonda Hightower
THE worst Starbucks location I’ve ever been to. I work in the neighborhood and I’ve tried multiple times but, I’ve NEVER received an accurate order at this location. It’s as if they have no concept of the basic, standard Starbucks recipes. If you’re getting a plain coffee, they MAY get that right. Save your money. Visit the Starbucks located in the bookstore. I won’t be back to this location. I’m done.
Service: 1
Garry John
Every time that I visit this location, they’re either out of stock on most of the items listed on the menu or closed yet have two associates there working. Location is definitely in need of new management.
Atmosphere: 1
Food: 1
Service: 1
James Wilkins
I love this location.
Atmosphere: 5
Food: 5
Service: 5
Kayla Allen
Went to get a simple medium coffee and stood there for 10 + minutes to end up cancelling my order and asking for a refund. never have been to starbucks that took that long to make a simple coffee. will never go back there again
t williams
While Sarah and Rachel oleander there day I stood in line and watched them high five laugh at each other then finally noticed me a shame
This location is always very slow but 22 minutes for a mobile order that was estimated to be ready in 6 minutes was even worse than usual, especially for the middle of the afternoon when it was not very busy. Having only one person making drinks and two others standing around doesn’t seem to be typical for most Starbucks, especially with a list of overdue mobile and Door Dash orders. There was a group of people similarly waiting an unreasonable amount of time for their orders and one person who asked about exchanging her mobile order drink for a larger size became very frustrated with the employees. All of the employees handled the situation extremely poorly and need training on how to speak to and work with customers. The other Starbucks locations around Brier Creek are much quicker and kinder, so I highly recommend those instead of this location.
Allon Shabazz
Coffee was warm but just tolerant enough. Staff was quiet and areas at coffee stations could use some organizing tips to work more efficient. Frappuccino was room temperature Mocha was over bearing. Bathroom needed some attention. Unfortunately at the price increase an new menu items. One would think it would be an
Atmosphere: 3
Food: 3
Service: 3
Villia Cruentia
Tachann is awesome. ❤️ Gave awesome drink recommendations and just an has an amazing upbeat attitude that can make someone’s day!
Jackie W.
I love Starbucks and it's a treat I get excited about. Today I ordered through app and it was ready when I got there. However it was the worst Starbucks I've had. It tasted like black coffee and not the Carmel macchiato I ordered. I decided to get a sandwich too but the workers kept walking by me as I stood at the register. The workers were having their own conversation about not caring if they got more customers but wanted more hours. Usually Starbucks employees are so friendly, but not at this one.
Stay away from this Starbucks if you don’t want to get yelled at by the barista. I had just gotten my coffee when I heard the barista, Cindy, yelling at a customer. This was unacceptable behavior, and it caused such a big scene. All the other customers and I were all in shock at how rude Cindy was, and something should be done immediately.
As I know this location can get busy, I ordered my drink 15 minutes before I expected to be there through the app. Plus, it was a weekday afternoon so not a super busy time for them. Plenty of time, right? Nope. It took a total of 35 minutes from the time I ordered to the time I received my order - one hot tea. That’s it. And this is not the first time this has happened to me this location. I will be changing my preferred store to another location.
I didn’t even want to give 1 Star!This is THE WORST STARBUCKS!Staff are short, rude and with a nasty “I could care less attitude” AND SLOW!! When they first opened a few years ago, it was decent… not now… especially with Target’s all around new mgmt and staff… the majority of them need extensive training in Customer Service of HOW NOT TO BE LIKE WALLMART. No class. ??
So slow!!! Wasn’t busy and still took +20 min to get a drink.
Atmosphere: 3
Food: 1
Service: 1
Had an amazing latte and per usual, it was
Atmosphere: 5
Food: 5
Service: 4
THE worst Starbucks location I’ve ever been to. I work in the neighborhood and I’ve tried multiple times but, I’ve NEVER received an accurate order at this location. It’s as if they have no concept of the basic, standard Starbucks recipes. If you’re getting a plain coffee, they MAY get that right. Save your money. Visit the Starbucks located in the bookstore. I won’t be back to this location. I’m done.
Service: 1
Every time that I visit this location, they’re either out of stock on most of the items listed on the menu or closed yet have two associates there working. Location is definitely in need of new management.
Atmosphere: 1
Food: 1
Service: 1
I love this location.
Atmosphere: 5
Food: 5
Service: 5
Went to get a simple medium coffee and stood there for 10 + minutes to end up cancelling my order and asking for a refund. never have been to starbucks that took that long to make a simple coffee. will never go back there again
While Sarah and Rachel oleander there day I stood in line and watched them high five laugh at each other then finally noticed me a shame
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
This location is always very slow but 22 minutes for a mobile order that was estimated to be ready in 6 minutes was even worse than usual, especially for the middle of the afternoon when it was not very busy. Having only one person making drinks and two others standing around doesn’t seem to be typical for most Starbucks, especially with a list of overdue mobile and Door Dash orders. There was a group of people similarly waiting an unreasonable amount of time for their orders and one person who asked about exchanging her mobile order drink for a larger size became very frustrated with the employees. All of the employees handled the situation extremely poorly and need training on how to speak to and work with customers. The other Starbucks locations around Brier Creek are much quicker and kinder, so I highly recommend those instead of this location.
Coffee was warm but just tolerant enough. Staff was quiet and areas at coffee stations could use some organizing tips to work more efficient. Frappuccino was room temperature Mocha was over bearing. Bathroom needed some attention. Unfortunately at the price increase an new menu items. One would think it would be an
Atmosphere: 3
Food: 3
Service: 3
Tachann is awesome. ❤️ Gave awesome drink recommendations and just an has an amazing upbeat attitude that can make someone’s day!
I love Starbucks and it's a treat I get excited about. Today I ordered through app and it was ready when I got there. However it was the worst Starbucks I've had. It tasted like black coffee and not the Carmel macchiato I ordered. I decided to get a sandwich too but the workers kept walking by me as I stood at the register. The workers were having their own conversation about not caring if they got more customers but wanted more hours. Usually Starbucks employees are so friendly, but not at this one.
Forget close at 8pm. And close the oven at 6pm. ?